Igor

By: Japan Car Direct COMMENTS: 0
4
Dec
Dear Scott & Matt,
This was a great buy indeed, and I can’t wait to get the car stateside. I will get on the funds transfer and will update you once it’s done.
Thank you once again for all the help leading up to my first purchase and for sending over the invoice with detailed instructions so promptly. Saying that it’s been a pleasure dealing with you guys would be an understatement.
Igor
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						Great first-time experience buying though JCD. Took several weeks to find what i was looking for, nevertheless Mathew stayed super helpful and responsive all that time. No single message was left without reply. Payment and delivery went fast and smooth. Great deal for me was an ability to transfer to a european bank acount. Can highly recommend JCD to anyone looking to buy in the local Japanese market. Thank you			
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Denis D.		2024-03-19
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						I used Japan Car Direct to bid and win a Daihatsu HiJet Cargo. Mason was my point of contact and was brilliant in guiding me through the process, detailing how to make the initial deposit to allow bidding, detailing the auction costs and shipping costs, so that I could work out a budget. The platform for searching vehicles that are coming to auction was easy to use, and Mason was very helpful in explaining all the vehicle description codes and provided a really useful review for individual vehicles that I short listed, and then arranged for the vehicle to be independently inspected prior to bidding. Payment on my winning vehicle was straight forward by BACs to Japan Car Direct and then Mason took care of arranging shipping, and sending through the bill of lading and other documents. Once the vehicle arrived at the JCD yard I received very comprehensive photos. Shipping took about 7 weeks from Japan to Newcastle in the UK, and the vehicle arrived safely in perfect condition. I used RJJ Freight for customs clearance, which made the process of getting the vehicle into the UK stress free.			
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Iain Hannah		2024-04-20
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						5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!			
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Ross C		2020-04-19
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						Amazing service, super transparent and kept me updated throughout the whole process! Highly recommend working with Mason especially if you're looking to import to Canada. He is very knowledgeable on what the process looks like.			
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Philip Summers		2024-04-26
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						Japan Car Direct is so amazing! About 6 months ago I wanted a Kei truck. I looked at purchasing them locally, but they were just too expensive. So, I looked at importing one through a company like JCD to save some money and to look for what I wanted exactly. While I was initially skeptical, after interacting with agents getting access to the auction site, I was so confident in the ability to import the car of my dreams. After months of bothering my agent, Taylor, with constant bids and random questions, I finally won an auction and purchased my truck. While I thought once I had paid the final bill to them that their services were over, I was dead wrong: Taylor was there to support me through the ENTIRE process. JCD worked so hard to make sure my truck was just how I wanted it, delivered as fast as possible, and affordable. While it was scary at first, it was just so easy! I am just now getting my truck registered and road-legal. My fulfillment in my new Kei truck and with JCD's services was so immense that I couldn't help convincing friends and family to make the same choice that I did: importing my JDM dream car through Japan Car Direct. Huge shoutout to Taylor and to the company. No wonder this company has so many five-star reviews on Google, they're amazing!			
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Cade Miller		2023-11-19
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						Japan Car Direct review TLDR: These guys are great to work with and 100% trustworthy. If you are going to import a vehicle, you aren’t going to find better people to manage the process. Importing a car is a gearhead rite of passage into the upper echelon of status and street cred. Spoken of in hushed tones in closely gathered circles almost always in terms of “someday.” It always seemed like dating a move star to me; I knew it was technically a thing. But the in-roads to achieve it were shrouded in darkness and mystery. Besides, even if you managed to sneak into the smoky back room where the action happened, what then? What you need is a Obi-Wan. A wise guide with the patina of years and experience under their belt - funky robe and weird smells optional. Enter Japan Car Direct. I was admittedly nervous. I had spent days reading reviews and references. I contacted several companies in speed-dating fashion hoping to find someone to put my nervous mind at ease. With what I am sure was an annoying number of emails, it seemed clear to me Japan Car Direct was the smartest route. Their reputation seemed solid and they handled my naive, kid-with-an-inhaler-and-too-much-emotional-investment-in-an-obscure-SiFi-storyline obsessive questions with grace and patience. They walked me through the process. Broke down the completely reasonable charges into terms even I could manage, and took the time to expediently respond to my flurry of electronic “But, what about”s. When things got serious, they treated me like more of a friend they were doing a solid than a client. I would message them daily about cars I found on the auction listing I thought would scratch my strange itch. They always responded quickly with honest opinions and information. I had sent my deposit. They had my money. It would have been in their financial interest to get me out of the virtual door with the first car I was panting about and move on to the next client. But, they didn’t do that at all. They actually talked me out of 4-5 vehicles before we found one that fit the bill and they felt was a good option. Then, for less than I’ve spent on a single Starbucks run, then had someone go and put hands on the vehicle. Check it out, start it, fiddle with things and make sure it was a good bet. I received a optimistic, but reserved assessment. Which I jumped on like a high schooler on a prom date. I wired money. I screwed it up (research what is actual takes to send significant amounts of money overseas before you try, btw. It isn’t hard, but I really wish I thought of that part before. It was a bit of a mad dash because I was a newbie and totally clueless.) They were very understanding about the whole thing. They made arrangements, got the car to and on the boat. Managed strange and exotic paperwork that I had no clue existed. It all felt very Bourgeois. Like I had people in other countries managing my affairs. The vehicle magically arrived and it was so much better than I expected. Their standards exceeded mine. Honestly, after purchasing and having a vehicle imported with Japan Car Direct, I wouldn’t hesitate to do it again. It is much easier than I expected and less expensive than I assumed. They are fantastic to work with and the entire experience was great.			
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Tyler Winslow		2021-04-19
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						Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team			
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David		2019-04-19
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						JCD was great! Mason was extremely helpful and knowledgable throughout the entire process. Will be using their services again and highly recommend.			
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Erik		2023-12-19
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						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
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chris casali		2020-04-19
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						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
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						I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers!			
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matthew martin		2023-04-19
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						Mike Nguyen with JCD was great to work with and very patient since this was my first time looking for a RHD import. I would gladly recommend them to anyone that has questions or is looking for a great import.			
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Scott Wallace		2023-04-19
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						Awesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land Cruiser Prado (2 door, black, low milage) and managed to locate one at a used car dealer in Japan. Mason helped every step of the way to coordinate with the dealer, make the deal, transport the car to the port, coordinate with the port staff to store the Prado till it turned 25 years on the month (had to sit at the port a couple months), and then finally have the Prado cleaned before it was loaded on the boat. Lots of pictures always accompanied updates and any questions I had were answered with no problems. Everything was super easy and zero stress. Definitely will be using these guys again in the future!			
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Jacob Quick		2023-04-19
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						I purchased / imported some cars from Japan to USA with others before using JCD, so I have a little experience ...Although I am just doing this for fun I have imported 7 cars now. The 3 I bought before going with JCD all had hidden problems. Of course, buying auction cars is always "buyer beware". But with JCD Yoshi always pointed out small details and gave some suggestions before the bidding. He didn't say "no, don't do it" but gave a hint ... ok a few times he definitely said "DON'T" ... but that's what I want and need from someone facilitating this kind of purchase! Communication has always been A+ from Yoshi and JCD. They are on the ball... The fees are reasonable, and while I bet you can get a car to a US port for a few dollars less, I am not sure why you would want to. There are A LOT of misrepresented cars in the Japan auction system. It's thorough in some ways, but you have to know the risks and do what you can to mitigate them. JCD should really be part of that plan, part of understanding what you are going to get before you get it. A couple hundred bucks for inspections or other JCD services could prevent thousands later. I know because I learned the hard way by using others before coming to my senses and using JCD.			
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Thompson Owen		2021-04-19
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						My Importing experience with Japan Car Direct was unbelievably smooth. What I feared would be a complex process became far simpler than ever imagined. From the very beginning I worked with Mathew, who provided excellent communication. I always felt informed on all costs and the vehicle’s condition. My van has arrived in the US and I couldn’t be happier. Thank you for all the help! I hope to work with JCD again soon.			
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Alec Anglum		2020-04-19
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						I live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made this an easy process. His patience with me is worth an award alone, hahaha this is a very great and trustworthy company. I will use JCD again and I recommend them to anyone in need of a car. 私は日本に住んでいて、車を買うのは難しいかもしれませんが、Japan CarDirectのYoshiroはこれを本当に簡単なプロセスにしました。彼の私に対する忍耐力は、賞を受賞するだけの価値があります。ハハハ、これは非常に素晴らしく、信頼できる会社です。もう一度JCDを使いますので、車が必要な方にお勧めします。			
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R.		2022-04-19
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						I highly recommend Japan Car Direct. I just brought my first imported car home today, and I still don't understand all the steps from start to finish, but regardless, everything ran like a well oiled machine from an auction house to a port city south of Tokyo to Tacoma, WA, USA, export, import, etc... The people I worked with at Japan Car Direct were highly professional, patient, informative, and responsive. Cheers!			
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Wilfred Thompson		2023-08-19
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						I am extremely happy with my vehicle and the service I received from JCD! Highly recommend if you need a real truck.			
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Matthew Blair		2023-05-19
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						Fab team to work with. Have been dealing with them a number of years with no issues .			
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JMC Motors		2023-04-19
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						As a business owner myself I strive to reach the highest level of customer satisfaction and it is a great pleasure to work with a business that shares similar goals. This is THE only place to go when importing a vehicle and at no point did I ever feel uncomfortable sending thousands of dollars to them via PayPal. The process is very straight forward and after it's all said and done you know exactly what you are getting before you receive it. Down to every last nut and bolt, the vehicle you are receiving is exactly what you ordered.			
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Dylan carr		2017-04-19
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						Mike helped me with purchasing and importing my first JDM car (JZX100 Chaser). Throughout the entire process, Mike was extremely professional and I really appreciated his availability to answering all my questions/requests. Despite the numerous amount of questions I had (I am an extremely anxious person), responses from JCD were always concise and carried a very professional tone which I particularly appreciated and I think is very representative of working with a Japanese vs US-based company for importing. Initially, I was split between using JCD versus a US-based importer (like The Import Guys). But after considering the material difference in pricing, especially given the JPY FX rate, I thought I'd go with JCD given they are based in Japan and I figured paperwork and communication between them and other local entities in Japan would be easier. Sure enough, no regrets! Everything went extremely smoothly after winning my bid, I was essentially hands off when it came to getting the car out of Japan. The only clarification I'd provide to other potential customers is just recognizing that JCD provides all services up until the car is on the boat, then its on you to coordinate with a customs broker and shipping company to have the car clear US customs and get released. All in all, JCD really handled all the paperwork needed and I couldn't have imagined a more simple importing process. Wouldn't hesitate to use them again!			
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Michael Tan		2024-01-19
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						I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.			
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Matt B		2020-04-19
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						I am very pleased with the cooperation with Japan car direct. Thank you Matt for the stress-free time from the first message sent to collecting the car from the port			
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Mario Rubbish Clearance Coventry		2024-03-19
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						I haven't won any bids yet but JCD has been amazing to work with so far and I am confident that I have the best team helping with my JDM purchase!			
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Kevin Smart		2024-03-12
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						Great buying experience, bought my first Japan import from mike, everything went super smooth no unnecessary waiting time these guys are experts. Def. Recommend them 👌🏽			
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Franck Keunecke		2023-10-19
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						Great experience with these folks! Very helpful through the whole process. They took care of everything and answered all my questions promptly. Highly recommend.			
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Andrew Redekop		2019-04-19
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						A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order.			
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Bobby Crumpley		2023-04-19
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						We have bought many cars from Japan through Mathew and JCD. Always been honest, upfront and fair. Will always recommend highly!			
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Christopher Ashby		2023-04-19
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						Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.			
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Mobile Lube		2023-10-19
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						I have already purchased 3 cars from this company and have a 4th on the way. They are very nice, extremely helpful, and work around your budget. I worked with Yoshi. He is very nice and made me a lot more comfortable with the wire transfers (after purchasing the vehicle), because let’s be honest, it is nerve racking to send money to a foreign country and have to wait several weeks for your vehicle to arrive. However, everything has gone smoothly, and they make it very easy to import the car of your dreams. I will continue to go with Japan Car Direct for all my japan car needs :D			
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Patrick Smolka		2019-04-19
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						Smooth great experience. Imported 2 cars with Mike and haven’t been disappointed. Will definitely buy more in the future! Thanks Mike and JCD			
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Phillip Fast		2023-12-19
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						I was totally clueless and was having a really hard time finding someone that I felt I could trust to help me with these auctions. A couple folks recommended Mathew over at JCD and I very reluctantly reached out. Yeah, I have trust issues. Dude put me at ease and really walked me through the whole process. After a couple months I didn’t end up buying a vehicle, but that’s on me. When I changed my direction, Mathew helped me wrap things up and wished me well. I have zero reservations about reaching out to these guys or recommending anyone else to do so. Very helpful, knowledgeable, prompt and everything I needed. You won’t be disappointed.			
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largejohn77		2021-04-19
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						I saw several posts about Japan Car Direct and Yoshiro Nakajima. All very positive. Here is my positive post. Japan Car Direct and a good import broker on the US side made getting the little KEI truck painless. The banana is for scale.			
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Charles Bell		2023-11-19
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						Fantastic experience bidding and buying a 1994 Honda Acty Van.  Mason van Dyk was an excellent ally through the entire process.  I was very nervous conducting business with a company in another country but they made the entire process painless.  I highly recommend paying for the inspection before you bid and be sure to take a look at the time change so you can get the report in time before the auction starts.    Thank you for being honest and fair in your dealings with me.			
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Joel Mason		2024-03-09
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						Yoshiro and the JCD guys did an outstanding job helping me to import my Kei Truck. Over the course of the few months it took, and lots and lots of emails, they happily answered all of my dumb questions, and never ceased to be prompt, professional, and extremely helpful. I don't know how I would've done this without them!			
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Mitchell H		2023-10-19
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						As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew			
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A G19		2022-04-19
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						Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!			
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Dami Eugi		2019-04-19
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						It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough!			
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Law_of_the Za		2023-04-19
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						I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars			
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Alec KELSEY		2021-04-19
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						I'm giving Mathew and his crew five stars for excellent service, and for delivering what they promised. I am a first-time importer for a van I will use myself (no resale). Mathew took me through the selection process, helped steer me away from potentially bad deals, and communicated regularly once I had selected my vehicle. He took me through the export process, and recommended Armin at EasyISF to help with the import process. I was able to track my van across the ocean, and Armin helped me work through customs clearance up through the day I picked up my tiny van. Sometimes you have to trust people and this time I picked the correct people to trust; both with my funds being wired to Japan and with trusting that Mathew and his crew had my best interests in mind. I am a very satisfied customer and I strongly recommend Japan Car Direct for your import experience. They delivered exactly what they promised.			
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My Name		2020-04-19
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						My son and I worked with Mike N at Japan Car Direct, and had an outstanding experience. Their services are exactly what you'd hope for - they help you find the right vehicle at the right price, and they help you get it on its way to a port near you. Mike's guidance around the timing and paperwork ends was really great. We picked up our Mitsubishi Minicab in Freeport, TX and got it home over the weekend (on schedule). It's a little dirty in this picture, but cleaned up nicely with a bath. Big thanks to Mike and the JCD team for helping us make this happen. We've already recommended JCD to others, and will continue to.			
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Peter Rigney		2023-04-19
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						Wouldn't recommend anyone else! I have been dealing with Taylor for over a month now and have imported multiple cars from Toyota aristo's, laurels and Spirit R RX7s. Taylor and the team at JCD make the process very easy. If you want the best service and a very easy to talk to outgoing exporter then Taylor is your guy! 🤙 Onwards and upwards. Will be importing many more cars through JCD.			
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H Ambrose		2021-04-19
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						I hunted the internet for a broker I could trust with my money. JDC won and I am so happy I went with them. Matt and Yoshi are great. Matt puts up with a very demanding customer in me, I can certainly take up time. Matt sends me cars from the list I sent him, when I don't have time to check the auction. It is scary how accurate Matt is when I ask him to predict a selling price. He is always very close which sometimes is not fun but he really does know pricing. They have walked we through buying two cars now and have held my hand on both. I really apricate all the time and knowledge. After purchase they have also held my hand through the whole import process which can be daunting for a first timer. I am a dealer and Matt is great at suggesting other cars to import as well. I am very satisfied with my choice			
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John Holmes		2019-04-19
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						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
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James Heather		2023-04-19
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						The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!			
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C Moore		2020-04-19
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						I was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance along the way. He was quick to respond and most importantly, his word was good. Everything came to pass as he advised. The only point that went differently from his anticipation was the duty tax, which inherently has room for interpretation and may depend on the port of delivery. Would I go to Mathew and JCD again? Absolutely! With his help I obtained a suzuki carry with 8k miles, 4wd hi/lo w/ diff lock, in excellent condition, for a total of 5k from auction to driveway--tremendous value in my estimation. Thanks Mathew, the little truck is a fine addition to the farm. My kids, and my wife, love to drive it:)			
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Patrick Molitor		2021-04-19
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						First time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service! Excited about my new mini truck!			
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Ryan White		2022-04-19
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						Scott was very helpful and knowledgeable throughout the whole process of importing three vehicles into the US. Was blown away with how fast Scott responded every time I emailed him! Everything went smooth and I have no complaints what so ever!			
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Willy Walderbeast		2017-04-19
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						I had been searching for someone to purchase a car through for about 3months before I found these guys. These guys should be your only consideration when buying from japan. They are the only group I can say I had no red flags with. I worked with Matt, and he couldn’t have been more helpful. The process was made so easy I’m thinking about my next purchase. I was able to find my 1 owner Supra at an amazing price one day before the auction and began to panic because I thought I wasn’t able to get in touch that fast to coordinate the bid. But I was wrong and he was able to get right in there and get it. All estimated wait times were accurate, and was pointed in the right direction for every piece I needed after the car was shipped out. He was able to provide a go to for it all. Making this almost as easy as an Amazon purchase. It’s kinda unreal that you can just buy a car from Japan this easily, but these guys made it happen. Thanks again.			
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Taylor Greene		2023-04-19
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						Japan Car direct kicks ass and takes names! I worked with Mat throughout the whole process and I landed one of the world's most iconic road machines out there, 1992 Skyline GTR. Mat provided a seamless process. I look forward to getting my import car. Mat I thank you for all your time and hard work and look forward to doing business with Japan Car direct again!!!!! You made a dream come true.			
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brian sacco		2020-04-19
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						I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.			
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scott snow		2021-04-19
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						Mathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its best to solve my problems. They are really good. Now I can recommend them. Unique condition of the car. P.S. sorry but the photo was taken immediately upon arrival. Thank you again!			
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Oleg Dziuba		2021-04-19
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						この上なく素晴らしいです！！ カナダで車を探していた時にこの会社をネットで見つけました。正直、大変なんだろうな〜と思っていましたが 手続き本当に最低限で、楽々の輸入でした。 しかもカナダで中古車を買うより圧倒的に安く、綺麗で、走行距離も少ないです。 やりとりから何から全て楽しく、貴重な体験をさせていたただきました。 カナダでこの車と沢山走ります！ そしてまた次回、、よろしくお願いします！			
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Saki Ikeda		2023-09-19
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						I had a great experience with Japan Car Direct. Matt helped answer all my questions and guide me thru the process successfully. Buying a car sight unseen can be stressful - especially when that car is in another country, but they made it a comfortable, easy experience. 10/10 would import another vehicle with them in the future.			
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Jake Metz		2022-04-19
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						Great guys to do business with! Have been doing business with them for 8 months now and it has been fantastic!			
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Sam Thomas		2018-04-19
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						After ordering my minivan from Mathew and the folks at JCD, I will definetely use them again. Took three months to get the van but I am on the other side of the world. Van arrived in better condition than I expected although battery was dead and gas was extremely low. Other than that, the documents were sent to me promptly and the process of registering was seamless with the supplied documents. Thank you Matt and team and I look forward to working with you in the future!			
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Grant Kirby		2020-04-19
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						I worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the back-and-forth communication was the reason why I decided to go with japancardirect. Being able to see the auction trucks that are coming out and getting a detailed translation of the auction sheet is awesome. At first, I was a little hesitant sending money for a car overseas that I haven't actually seen in person, but Mathew stayed with me even at times when I was less patient. Thanks for all the help you and your team provide.			
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John Penny		2023-04-19
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						Yoshiro and the folks over at JapanCarDirect are the best! They were super helpful with my first time importing a vehicle to the US and were quick to answer all of the first-time questions I had about the process. The vehicle I got was exactly as I expected based on the pre-bidding inspection that they organized and I am beyond thrilled with my new (to me) little van. I'll definitely be working with them again for the next vehicle I look to import			
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Mike McD		2022-04-19
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						Excellent service, quick and professional. Always in touch to answer all my questions, quick to react to buy a car from an auction even with very short notice. Thank you, Matt and the team! Got a white Lexus for an excellent price with the very small mileage of 61000 km. Highly recommend!			
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Top Spot		2024-01-26
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						Great first experience purchasing and importing a kei truck with help from the team at JCD! Yoshi was awesome to work with, he always replied quickly, was available for skype calls, and gave great guidance in selecting a quality vehicles at auction to bid on. The importing process went smoothly and the vehicle exceeded all of my expectations. Big thanks to Yoshi and the JCD team for making my kei truck dream a reality!			
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Thomas Slayton		2023-06-19
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						My relationship with Japan car direct has been smooth and fast growing. We have helped our customers, friends and colleagues get their dream cars particularly here in Kenya. The latest Premio car that we have shipped in Kenya is one of the cars that everyone admires to have due to its immaculate features. Japan car direct has been and will remain the trusted and cheaper option to realize your dream car. Please get in touch with us at japan car direct. hurry while stocks last, we deliver at your convenient and value for your hard earned money/savings.			
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Omondi George Otieno		2017-04-19
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						Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.			
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Mugen 99		2020-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future. Thank you Mathew!! Jay A.			
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Acute Autoworks		2021-04-19
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						I asked Japan Car Direct to sell my old Rav4J just before I left Japan in September. Got almost $2,000 total for it, which was amazing. In Japan, there is ZERO resale value for cars. In fact, when I "sold" my old Eunos Roadster (Miyata) to a resale place, the said they were being generous giving me $50 for it. So actually getting a VERY fair price for my old car from JCD definitely put a smile on my face. So thanks for that, guys!			
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Mike Critchley		2017-04-19
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						Amazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import from Japan to Canada - Thank you both for assisting me through the import process, I couldn't have done it without you. I've been driving my new vehicle for the past month and I'm absolutely thrilled! I recommend Japan Car Direct to everyone that asks me about my vehicle - and I will definitely import with them again in the future.			
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Shaheen Al-Asadi		2023-04-19
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						Wonderful experience! Matt was patient with me, first time buyer, and made the process very smooth for the importation process.			
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David Sheppard		2021-04-19
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						Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle itself. Mathew was unfailingly kind, patient, and helpful through the process. He helped me to understand more about Sambars specifically and Kei trucks in general, as well as everything from bidding through shipping and customs clearance (though they do not provide that service per se). I cannot tell you how many questions he promptly answered about the process and about specific vehicles I considered purchasing. I highly recommend that anyone who wants to import a car from Japan work with Japan Car Direct.			
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David Dannenberg		2021-04-19
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						I have imported two vehicles through the folks at Japan Car Direct. Both times have been great experiences. Mathew’s expertise and patience is greatly appreciated. All the export paperwork is thorough and well done making the state side paperwork go without a hitch. I look forward to doing business with them again.			
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Jared Kalinski		2023-04-19
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						It is my first time to import a car and it went good. thanks to JCD and thanks to Mike for his cooperations. All the best ✌️			
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Ali Arfaj		2023-10-19
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						Good experience throughout the entire process. They had the patience to help me find what I was looking for, when it arrived it was in great condition as I expected it to be via the inspections and information provided.			
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Michael Jones		2022-04-19
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						Big thank you Mike and team, It was much more easier than expected.			
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Petr Snitil		2023-04-19
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						Without a doubt the best customer service, and the car was pretty good too! From the first conversation with Mike Nguyen I knew I had found the right person and company to help me bring a car to the UK. If you are reading this and have any concern about buying from Japan don’t, they are definitely the partner you want. Mike was helpful beyond fault with the many video reports he sent, each as cheerful and informative the last, he patiently and politely answered every email instantly and question I had along with my concern about sending money. I need not have worried. JDC seamlessly handled everything including at the UK end by hooking me up with an import company who charged a fair price for off loading the car and getting it through customs and it was there ready at the agreed pick up time. I cannot convey how impressed I was with everyone and am just about to buy another car as I love the car and the service. There is a reason they have so many 5 star reviews. Don’t hesitate in using them. You’ve found the best team for your adventure into buying a car from Japan.			
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linda winslet		2023-11-19
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						This is a company with which I have been doing business for 4 years. Very reliable partners with whom it is easy and convenient for me to work. Highly recommend.			
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Sergey Kashchuk		2023-04-19
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						I used Japan Car Direct to import my R34 Nissan Skyline, I found Scott and his team extremly helpful though out the entire process from the get go... I had always wanted to own an R34 GTR it had been a dream car for me to own ever since I at school. I had always toyed with the idea of Importing a vehicle myself but was always dubious about the process... many companies didn't really want to help or we plain how the process works which wasn't very comforting... until i made contact with Scott @ JCD... He was happy to answer all my questions and querys with swift honest answers.. . And made the whole process extremly hassle free and no put my mind at rest of any worries I had. I can not recommend Scott and his team enough.. they helped me source, purchase and ship my dream car to the UK and I was extremly please with the car I purchased it was far better than I could have expected and was 'as described' I would 100% used JCD again and have already passed my information on to a number of people with regards to the whole process.. so once again Thank you Scott and the JCD I expect to be using your good selves aging in the future =)			
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Dan Knight		2017-04-19
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						I’ve had the pleasure of dealing with Scott and Japan Car Direct for almost 10 years now. I already owned a kei truck when I found JCD but was looking for an honest and reliable way to source new and used OEM parts from Japan. Scott and JCD was the way to go! He has always been there to take an email or skype call to answer any question I may have. Provides translations and offers plenty of advice from sourcing parts to different shipping options. I’ve been able to import OEM kei truck parts for far less than buying aftermarket parts from a handful of dealers here in the US. With EMS shipping, I’ve had parts in as quick as 3 days. Thanks for all of your patience and help over the years Scott!			
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Jamie Medley		2021-04-19
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						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
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misti pyper		2023-04-19
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						This is my first time importing a vehicle from Japan. Yoshi has been very helpful and responsive. The process has been explained clearly on their website and Yoshi guided me in all the steps. Very Happy doing it with them.			
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sandesh m.s		2023-09-19
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						Ordered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid to import a car myself. JCD made it seamless. I would import wit them and only them again and again. Thanks guys!!			
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Scott Irby-Ranniar		2021-04-19
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						It was my first time importing a car from japan and I was not disappointed! Mason helped me around with the system and was answering all of my worries with the importation. Definitely going to come back for the next cars to come! ありがとうございました！また次もどうぞよろしくお願い致します。			
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万屋銀ちゃん		2023-04-19
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						Taylor at JCD has been incredibly helpful in my search for a couple of unique rigs from overseas -- We've scored one, and are looking forward to finding another. Taylor's professinoalism, promptness, clarity of communication has been amazing. He's helped answer a miultitude of questions, and everything went without incident (aside from impacts from Ukraine).f Thank you, Taylor!			
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camden lindsay		2023-04-19
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						Many thanks to Matt at JCD for helping me with my kei import! I couldn`t be happier with it and am looking forward to the next one! Merry Christmas.			
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Marty Reba		2023-04-19
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						This group, and specifically Yoshiro, have always gone above and beyond in helping me to navigate the significant inventory of cars. I have learned so much from the information they provide. Just an incredibly responsive, patient, knowledgeable and helpful group of professionals. First vehicle received was super clean and mechanically sound.			
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Randy Noble		2023-04-19
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						Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon.			
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Galen Haye		2022-04-19
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						Mason was amazing to work with. Incredibly responsive and answered all of my questions. I would absolutely do this again and have recommended Mason to all my friends. Auction bidding, inspections, and shipping were all flawless. The best part is that I had a blast finding my truck, bidding, and watching it make its way to the U.S.			
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Steven Roth		2024-04-18
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						I’ve bought multiple cars from Japan Car Direct and they were helpful in every way possible. Mason is a great agent and really helps figure out the small details that might be bugging you about the car. If you’re importing yourself I highly recommend using them.			
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Sam Smith		2023-04-19
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						This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas			
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Poutler		2020-04-19
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						Bought 1 car so far from Japan car Direct and everything went very smoothly. Yoshiro very helpful and extremely fast to respond			
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Christiaan Burger		2022-04-19
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						Smooth transaction. Helped find the right vehicle. Arrived as described. Paperwork all in order. Excellent communication.			
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Sanibel Jack Charters		2023-07-19
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						I had a great experience with Japan Car Direct, an auction broker and car exporter that helped me find and import a Kei truck from Japan. Communication was great throughout the whole process. They were very responsive and answered all of my questions, no matter how dumb they seemed. They took time to explain the entire process, from bidding to shipping, and made it very easy and stress free. I am very happy with their service and would highly recommend them to anyone looking for a reliable and professional company to import a car from Japan. Thank you, Taylor and Japan Car Direct!			
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D M		2023-08-19