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Mike was awesome to work with, his patience is that of a saint! He always provided top notch translations and... read moreMike was awesome to work with, his patience is that of a saint! He always provided top notch translations and learnt what condition and specification car I was looking for and after a while we found the perfect one! (I was an annoying customer with a strict budget and very specific for which car I was looking for but it all ended up going smoothly!) If I could give any feedback to the team it could possibly be to check in with us every now and then once we have bought the car as sending out that much money is a very scary thing to do! But other than that I cannot fault them! Amazing work Mike I greatly appreciate it! read less

Wonderful experience! We imported a Suzuki carry, our first time importing anything. Mike was extremely helpful and knowledgeable. Very happy... read moreWonderful experience! We imported a Suzuki carry, our first time importing anything. Mike was extremely helpful and knowledgeable. Very happy with their service and our new vehicle. read less

I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the... read moreI can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others. read less

Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted... read moreAlong with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD! read less

This group, and specifically Yoshiro, have always gone above and beyond in helping me to navigate the significant inventory of... read moreThis group, and specifically Yoshiro, have always gone above and beyond in helping me to navigate the significant inventory of cars. I have learned so much from the information they provide. Just an incredibly responsive, patient, knowledgeable and helpful group of professionals. First vehicle received was super clean and mechanically sound. read less

The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through... read moreThe good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat. read less

First time importing and their services were great! No nonsense guys, quick responses, the car arrived as described. Passed out... read moreFirst time importing and their services were great! No nonsense guys, quick responses, the car arrived as described. Passed out of country inspection with flying colours, just needed to put new tires on it. I have pre-selected two cars and I won my first choice right at the bidding limit. Some tips: Make sure they do an inspection, its not in-depth but will definitely show red flags. Select a low mileage car if possible. Avoid heavy rust and oil leaks. read less

FIRST TIME BUYER Update first car got here and process was painless, yoshi put me in touch with local importer... read moreFIRST TIME BUYER Update first car got here and process was painless, yoshi put me in touch with local importer to make sure all paper work was in order and I would have no issues at pick up, Wich I did not…can not say enough good thing about yoshi and the group at Japan car direct…Also I paid a little extra and had a bunch of service done in Japan where the parts and labor was way cheaper then here in the states…car runs great and I am super satisfied First post: So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars. read less

この度、輸出手続きを誠にありがとうございました Thank you very much for helping us getting excellent used Toyota Crowns

It was my first time importing a car from japan and I was not disappointed! Mason helped me around with... read moreIt was my first time importing a car from japan and I was not disappointed! Mason helped me around with the system and was answering all of my worries with the importation. Definitely going to come back for the next cars to come! ありがとうございました！また次もどうぞよろしくお願い致します。 read less

First time importing and their services were great! No nonsense guys, quick responses, the car arrived as described. Passed out... read moreFirst time importing and their services were great! No nonsense guys, quick responses, the car arrived as described. Passed out of country inspection with flying colours, just needed to put new tires on it. I have pre-selected two cars and I won my first choice Toyota Corolla Spacio right at the bidding limit. Some tips: Make sure they do an inspection, its not in-depth but will definitely show red flags. Select a low mileage car if possible. Avoid heavy rust and oil leaks. read less

I have purchased 6 cars now through Matt at Japan Car Direct. I could not be happier with the... read moreI have purchased 6 cars now through Matt at Japan Car Direct. I could not be happier with the communication and support through the entire process. Do not hesitate to reach out to them and begin your purchase with JCD. read less

Fab team to work with. Have been dealing with them a number of years with no issues .

We have bought many cars from Japan through Mathew and JCD. Always been honest, upfront and fair. Will always recommend highly!

Many thanks to Matt at JCD for helping me with my kei import! I couldn`t be happier with it and... read moreMany thanks to Matt at JCD for helping me with my kei import! I couldn`t be happier with it and am looking forward to the next one! Merry Christmas. read less

This was my first time ever buying a car, let alone one from overseas. I was very nervous at first,... read moreThis was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future! read less

Importing a vehicle through jcd was a breeze, Matt and Mason walked me through the whole process while bidding and... read moreImporting a vehicle through jcd was a breeze, Matt and Mason walked me through the whole process while bidding and purchasing my FD Rx7, they made it extremely easy by keeping me updated on everything and getting back to me on any questions or concerns I had along the way. Would 110% go through them again. :) read less

Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple... read moreMathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so. read less

It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's... read moreIt took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese. read less

After doing a bit of research I settled on using JCD to bid at the Japanese auctions for me and... read moreAfter doing a bit of research I settled on using JCD to bid at the Japanese auctions for me and to facilitate the import of my dream car into Australia. Whenever I saw a car of interest, Mason would normally reply within an hour with a short video translating the Japanese auction sheet and additional info he had. They also organised additional inspections and photos at your request before you bid. Once I placed a winning bid, they used a partner shipping company (Dolphin shipping) and transferred all the info to them. From there the shipping company had a few extra questions and shipped my car and sent me an invoice for their services just before the car landed in AUS. These guys are very accessible, friendly and do a great job. Highly recommend. Thanks Mason for a job well done! read less

I’ve bought multiple cars from Japan Car Direct and they were helpful in every way possible. Mason is a great... read moreI’ve bought multiple cars from Japan Car Direct and they were helpful in every way possible. Mason is a great agent and really helps figure out the small details that might be bugging you about the car. If you’re importing yourself I highly recommend using them. read less

It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very... read moreIt was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys. read less

Japan Cars Direct is a well run business! Our consultant, Yoshi, was extremely competent and helped us find the best... read moreJapan Cars Direct is a well run business! Our consultant, Yoshi, was extremely competent and helped us find the best GT-R for the money. He worked with us through the entire purchase and importation process. All very smooth and transparent. I would recommend them for any Japanese Domestic Market purchase. Thanks Yoshi! read less

Very good service. Thanks Taylor for your help and reactivity.

It was my first time buying a car online, let alone overseas. These guys are legit!!!
Yoshi has been very patient,... read moreIt was my first time buying a car online, let alone overseas. These guys are legit!!!
Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate.
Just look at all the 5 star reviews they got
Great job guys. read less

Matt with Japan Car Direct went above and beyond with answering every single one of my thousand questions. I... read moreMatt with Japan Car Direct went above and beyond with answering every single one of my thousand questions. I will continue to reach out to JCD for all of my importing needs. read less

Awesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land... read moreAwesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land Cruiser Prado (2 door, black, low milage) and managed to locate one at a used car dealer in Japan. Mason helped every step of the way to coordinate with the dealer, make the deal, transport the car to the port, coordinate with the port staff to store the Prado till it turned 25 years on the month (had to sit at the port a couple months), and then finally have the Prado cleaned before it was loaded on the boat. Lots of pictures always accompanied updates and any questions I had were answered with no problems. Everything was super easy and zero stress. Definitely will be using these guys again in the future! read less

I worked with Yoshiro to find and import my vehicle. The experience was fun and Japan Car Direct was... read moreI worked with Yoshiro to find and import my vehicle. The experience was fun and Japan Car Direct was helpful and professional from the day I started until the vehicle was landed. With a little effort at my end the provincial safety inspection has been passed and my car is registered and on the road. Too much fun! read less

Big thank you Mike and team, It was much more easier than expected.

These guys are great, I could not imagine doing this without them! Mike Nguyen is awesome, very friendly and professional.... read moreThese guys are great, I could not imagine doing this without them! Mike Nguyen is awesome, very friendly and professional. Thanks JCD!!! read less

Mike and the gang were great! Everything went smoothly. I really appreciated the concern they had to make sure I... read moreMike and the gang were great! Everything went smoothly. I really appreciated the concern they had to make sure I knew what I was getting. They were able to accommodate my request to have some wheels put on before it shipped. read less

Amazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import... read moreAmazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import from Japan to Canada - Thank you both for assisting me through the import process, I couldn't have done it without you. I've been driving my new vehicle for the past month and I'm absolutely thrilled! I recommend Japan Car Direct to everyone that asks me about my vehicle - and I will definitely import with them again in the future. read less

Great service. This was my first time importing a car from Japan. Everything was well explained and the whole process... read moreGreat service. This was my first time importing a car from Japan. Everything was well explained and the whole process went very smooth. Would highly recommend!! Thank you Yoshi! read less

I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the... read moreI think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way. read less

FIRST TIME BUYER So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in... read moreFIRST TIME BUYER So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars. read less

Professional, informative, great communication, easy to work with. Could be reccommended to anyone

Japan Car Direct made buying a car from Japan dangerously easy. :) Yoshiro was a great help. He was... read moreJapan Car Direct made buying a car from Japan dangerously easy. :) Yoshiro was a great help. He was responsive and supportive through the whole process. They have the export processes well smoothed out and the car arrived and I was able to register it without any problems. No issues or complaints about Japan Car Direct. I'll be back for my next unique and interesting vehicle. read less

The process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would... read moreThe process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would definitely recommend them! read less

Awesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle... read moreAwesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle and he walked me through step by step and didn't mind answering all my millions of questions. I probably looked at 100+ different trucks and Taylor was instrumental in helping me make informed decisions on which trucks I should try to bit on and which ones I should probably avoid. I ended up purchasing three mini-trucks, one for myself and two other family members. We love them!!!! Great for working around the farm or yard, hunting, taking to the mountains and cruising the back mountain roads or just a daily commuter as I use mine for. If you are looking to import any vehicle from Japan, I would highly recommend the friendly and knowledgeable staff at JCD. read less

Importing through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding... read moreImporting through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding process and arranging shipping is top notch. More importantly their knowledge of the Japanese car market and auction process was extremely helpful as a first time importer. I have my van now, and it’s been great. You get a dedicated agent, and my agent Mason has been incredibly helpful and knowledgeable. I had a million questions, and he had a million helpful answers. I can’t recommend them enough! read less

Without the help I got from Mason @ Japan Car Direct, I couldn't have been able to easily import my... read moreWithout the help I got from Mason @ Japan Car Direct, I couldn't have been able to easily import my first JDM to Canada. He was very quick to respond to my emails and was patiently available day in and day out. Mason provided ongoing support to help me select the car I wanted and translated the Japanese description from the auction website. He used to record videos to explain all the available info about the cars I selected and helped me exclude the cars with features I didn't want. Mason also offered his expert advice about the maximum bidding amount but worked hard to get the car with the lowest price possible. He was amazingly dedicated to make sure I got what I wanted and patiently answered all my questions. He then helped me get extra inspections after winning the auction. I had no concern transferring money to buy and bid for the car because I know for sure that Mason and his friends at JCD are trust worthy. If I ever want to import another JDM car, Mason and his friends, Mathew and Scott are the guys that I would do business with. read less

FIRST TIME BUYER
So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind... read moreFIRST TIME BUYER
So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars. read less

Great service. This was my first time importing a car from Japan. Everything was well explained and the whole process... read moreGreat service. This was my first time importing a car from Japan. Everything was well explained and the whole process went very smooth. Would highly recommend!! Thank you Yoshi! read less

Importing through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding... read moreImporting through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding process and arranging shipping is top notch. More importantly their knowledge of the Japanese car market and auction process was extremely helpful as a first time importer. I have my van now, and it’s been great. You get a dedicated agent, and my agent Mason has been incredibly helpful and knowledgeable. I had a million questions, and he had a million helpful answers. I can’t recommend them enough! read less

Awesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle... read moreAwesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle and he walked me through step by step and didn't mind answering all my millions of questions. I probably looked at 100+ different trucks and Taylor was instrumental in helping me make informed decisions on which trucks I should try to bit on and which ones I should probably avoid. I ended up purchasing three mini-trucks, one for myself and two other family members. We love them!!!! Great for working around the farm or yard, hunting, taking to the mountains and cruising the back mountain roads or just a daily commuter as I use mine for. If you are looking to import any vehicle from Japan, I would highly recommend the friendly and knowledgeable staff at JCD. read less

Japan Car Direct made buying a car from Japan dangerously easy. :) Yoshiro was a great help. He was... read moreJapan Car Direct made buying a car from Japan dangerously easy. :) Yoshiro was a great help. He was responsive and supportive through the whole process. They have the export processes well smoothed out and the car arrived and I was able to register it without any problems. No issues or complaints about Japan Car Direct. I'll be back for my next unique and interesting vehicle. read less

Matthew at JCD is the man. I’ve now imported three of my own cars through him. JCD was able to... read moreMatthew at JCD is the man. I’ve now imported three of my own cars through him. JCD was able to accommodate my unique needs, everything from short turn around inspections, expert opinions on bidding, arranging quick turn shipping, and handling of docs. I have no reservations sending more tens of thousands of dollars for future imports. At the end of the day, they really wanted to make me a happy customer. read less

Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct... read moreIch kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank ! read less

I had an excellent experience working with Matthew at Japan Car Direct. I was a first time auction buyer... read moreI had an excellent experience working with Matthew at Japan Car Direct. I was a first time auction buyer and importer to the United States. Mathew walked me through every step and pointed me to all the right resources both online and here in the United States to complete the import process successfully. Communication wise prompt and helpful, as well as convenient. his insight into the auction process including the vehicle inspection was especially helpful. I ultimately ended up with exactly what I was looking for within budget. I would work with Japan Car Direct again and recommend them to anyone. read less

A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and... read moreA great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order. read less

Needing to share my experience as a first timer importing a vehicle from Japan to NZ, the purchase of a... read moreNeeding to share my experience as a first timer importing a vehicle from Japan to NZ, the purchase of a 95' S13 180SX (Repaired) with JCD late last year 2021 with hopes my message will help future first time buyers. Firstly, I shared good dialogue with the agent throughout the process, the rating does not reflect the service, but my personal experience. However, upon receipt of the "video inspection report" that was carried out prior to the auction and shipment of the vehicle to NZ and shared with me, I had the funds to remediate the vehicle issues that were communicated in the report, namely the main go To's : 'surface rust in engine bay, underbody, tyre house'. Weather stripping, tyres needing to be replaced and couple fixes here and there, however these communicated issues, only tallied to approx 20% of the work that the vehicle actually needed. What I was not prepared for, was the severity and quantity of the issues, especially the huge chassis rails and floor replacement work that it needed. I had completed assessments from multiple reputable NZ repair cert engineers after a $25k expenditure on the vehicle, transporting it across multiple NZTA repair certifiers for them all to collectively conclude that it is uneconomic to repair due to the list of issues the vehicle had, is just painful. Having raised the issues on the vehicle after hearing back from my local mechanics with the agent from JCD, the response was "Unfortunately, there is no recourse we can take with inspectors. However, the inspection service is not performed at a shop, and there is no lift or test drive for example." which really prompts the question, what good is the quality of the inspection report? There was no communication to me at all about issues regarding the basic inspection criteria that one would expect for someone purchasing a vehicle. (Basic items that are much less of priority than the chassis work)- Driver seat belt stalk missing, headlight broken, intercooler is damaged, coolant overflow bottle is damaged, etc. You don't need a hoist/lift or a test drive for a mechanic to report these items... After submitting all the photos of the damage to the vehicle once stripped, (attached) there has been no commentary, radio silence to the fact that I had been hard done by. I would appreciate if the JCD team put yourselves into the clients shoes, especially those that are first timers trying out the process, perhaps then you would then understand the impacts. FYI to future first time buyers planning to import a vehicle, I recommend you have it professionally inspected via a reputable third party, test driven thoroughly and a FULL REPORT on what it actually needs, not a fraction of the work required. Regards, JM read less

I had an excellent experience working with Matthew at Japan Car Direct. I was a first time auction buyer... read moreI had an excellent experience working with Matthew at Japan Car Direct. I was a first time auction buyer and importer to the United States. Mathew walked me through every step and pointed me to all the right resources both online and here in the United States to complete the import process successfully. Communication wise prompt and helpful, as well as convenient. his insight into the auction process including the vehicle inspection was especially helpful. I ultimately ended up with exactly what I was looking for within budget. I would work with Japan Car Direct again and recommend them to anyone. read less

A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and... read moreA great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order. read less

Matthew at JCD is the man. I’ve now imported three of my own cars through him. JCD was able to... read moreMatthew at JCD is the man. I’ve now imported three of my own cars through him. JCD was able to accommodate my unique needs, everything from short turn around inspections, expert opinions on bidding, arranging quick turn shipping, and handling of docs. I have no reservations sending more tens of thousands of dollars for future imports. At the end of the day, they really wanted to make me a happy customer. read less

I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from... read moreI used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers! read less

very professional and friendly staff, always provided translated auction sheets on same day as requests, helped me get the exact... read morevery professional and friendly staff, always provided translated auction sheets on same day as requests, helped me get the exact car i wanted :D read less

Great experience. Extremely easy process and Kept me well informed. Highly recommend them if looking to purchase a vehicle from Japan.

I highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you... read moreI highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you throughout the entire process. Import was seamless. Mike was great to work with. Highly recommend the team at JCD. read less

Before this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these... read moreBefore this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these guys a shot and bought a JDM Tesla into the country in the midst of the oil price hikes. The process is painless end to end and I was well looked after by Mike. Definitely recommend Japan Car Direct for the auction and shipping service. read less

It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle.... read moreIt's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough! read less

Just finished successfully importing my first JDM vehicle with the help of Mike and japan car direct and I am... read moreJust finished successfully importing my first JDM vehicle with the help of Mike and japan car direct and I am really impressed with the help and professionalism. Buying and importing a car is not like walking into a dealer and handing over money. There are a lot of regulations and processes that need to be taken car of and I am glad I chose the experts at JCD to get me through the process. The translations of auction sheets were really helpful and they answered so many questions from me that helped me understand the grade ratings, condition of cars and get exactly what I wanted. On port day, when I was at the Customs office waiting to get my paperwork stamped, I saw others in front of me find out they didn't have the right paperwork or didn't file things correctly and could never register their car and I was so glad, I had all my documentation from JCD and it was all done right. Saving up for my next JDM bucket list car to buy from JCD! read less

I highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you... read moreI highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you throughout the entire process. Import was seamless. Mike was great to work with. Highly recommend the team at JCD. read less

Before this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these... read moreBefore this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these guys a shot and bought a JDM Tesla into the country in the midst of the oil price hikes.

The process is painless end to end and I was well looked after by Mike. Definitely recommend Japan Car Direct for the auction and shipping service. read less

Great experience. Extremely easy process and Kept me well informed. Highly recommend them if looking to purchase a vehicle from Japan.

It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle.... read moreIt's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough! read less

I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from... read moreI used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free.

The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes.

I could not recommend JCD enough for any potential self importers! read less

I have never imported a car into the US from anywhere but I was going to give it a shot.... read moreI have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look. read less

I worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the... read moreI worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the back-and-forth communication was the reason why I decided to go with japancardirect. Being able to see the auction trucks that are coming out and getting a detailed translation of the auction sheet is awesome. At first, I was a little hesitant sending money for a car overseas that I haven't actually seen in person, but Mathew stayed with me even at times when I was less patient. Thanks for all the help you and your team provide. read less

Just picked up my car that I bought through JCD. I was a complete newbie about buying a car... read moreJust picked up my car that I bought through JCD. I was a complete newbie about buying a car overseas and Mathew was kind enough to basically hold my hand and help me through the process. It seems pretty daunting at first but if I can do it anybody can. Highly recommend JCD! read less

Just picked up my car that I bought through JCD. I was a complete newbie about buying a car... read moreJust picked up my car that I bought through JCD. I was a complete newbie about buying a car overseas and Mathew was kind enough to basically hold my hand and help me through the process. It seems pretty daunting at first but if I can do it anybody can. Highly recommend JCD! read less

I worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the... read moreI worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the back-and-forth communication was the reason why I decided to go with japancardirect. Being able to see the auction trucks that are coming out and getting a detailed translation of the auction sheet is awesome. At first, I was a little hesitant sending money for a car overseas that I haven't actually seen in person, but Mathew stayed with me even at times when I was less patient. Thanks for all the help you and your team provide. read less

I worked with Mathew on getting my first Japanese car. The process and communication was great that I decided... read moreI worked with Mathew on getting my first Japanese car. The process and communication was great that I decided to buy 2 cars in the same week. For me the back and forth communication was the reason why I decided to go with japancardirect. Being able to see the auction cars that are coming out and getting a detailed translation of the auction sheet is awesome 👌 At first I was a little hesitant sending money for a car over seas that i havent actyally seen in person.But now i feel very confident on buying something more expensive because I know what I'm getting when it arrives. read less

Taylor at JCD has been incredibly helpful in my search for a couple of unique rigs from overseas -- We've... read moreTaylor at JCD has been incredibly helpful in my search for a couple of unique rigs from overseas -- We've scored one, and are looking forward to finding another.

Taylor's professinoalism, promptness, clarity of communication has been amazing. He's helped answer a miultitude of questions, and everything went without incident (aside from impacts from Ukraine).f

Thank you, Taylor! read less

After seeing quite a few Kei Trucks on the road, I was intrigued. Seeing the local retail prices gave me... read moreAfter seeing quite a few Kei Trucks on the road, I was intrigued. Seeing the local retail prices gave me sticker shock, so I immediately thought there has to be a better way. Sure enough, that way is Japan Car Direct. Yoshi and team are knowledgeable, professional and responsive. They do what they say they are going to do before, during and after the transaction, they are in it for the long haul. The result of reviewing the auction listings and acquiring/importing yourself (with help from JCD) is substantial savings and the satisfaction of paying a fair price. It's also fun if you enjoy searching for and identifying great automotive values. Would not hesitate to recommend their services to others and I will be back for more vehicles in the near future. read less

Can't fault these guys - this was the first time I've bought a car at any auction, let alone one... read moreCan't fault these guys - this was the first time I've bought a car at any auction, let alone one in Japan. The support from Yoshiro was brilliant, very patient with me and ensured that I only bid on cars worth having. The car I have bought far exceeds expectations in every way and the whole process of purchase and shipping was all taken care of - top marks and thank you read less

Japan Car Direct helped me find my dream car. We found a great deal on an ST205. Yoshiro was fantastic... read moreJapan Car Direct helped me find my dream car. We found a great deal on an ST205. Yoshiro was fantastic and super responsive and patient with all of my questions. They made navigating the import process a breeze. This is a reputable company. I highly recommend them if you’re interested in importing your very own JDM. read less

So pleased with our companies new Japanese mini-truck import. Japan Car Direct made it all too easy. We made a... read moreSo pleased with our companies new Japanese mini-truck import. Japan Car Direct made it all too easy. We made a few first-timer mistakes on the paperwork but the next import will be even smoother. Looking forward to the next experience. read less

Great dependable business! Highly recommended! Thank you Mathew for all your hard work!

Yoshiro and the folks over at JapanCarDirect are the best! They were super helpful with my first time importing a... read moreYoshiro and the folks over at JapanCarDirect are the best! They were super helpful with my first time importing a vehicle to the US and were quick to answer all of the first-time questions I had about the process. The vehicle I got was exactly as I expected based on the pre-bidding inspection that they organized and I am beyond thrilled with my new (to me) little van. I'll definitely be working with them again for the next vehicle I look to import read less

This was our first time importing a vehicle and we would hands down use Japan Car Direct again. Taylor made... read moreThis was our first time importing a vehicle and we would hands down use Japan Car Direct again. Taylor made everything so simple and stress free. We would our Toyota Land Cruiser and would definitely use Japan Car Direct again. read less

First time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service!... read moreFirst time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service! Excited about my new mini truck! read less

Good experience throughout the entire process. They had the patience to help me find what I was looking for, when... read moreGood experience throughout the entire process. They had the patience to help me find what I was looking for, when it arrived it was in great condition as I expected it to be via the inspections and information provided. read less

First time customer review:
All around a great company to work with. Mathew was very responsive and helped me throughout the... read moreFirst time customer review:
All around a great company to work with. Mathew was very responsive and helped me throughout the entire process. With this being the first time importing a vehicle, there were a lot of questions I had and he made sure to answer everything and kept me posted throughout the process. I would highly recommend Japan Car Direct and would happily work with them in the future. read less

My sales rep at JCD, Taylor, was amazing. He was quick to get me auction info, provided me good insights... read moreMy sales rep at JCD, Taylor, was amazing. He was quick to get me auction info, provided me good insights on possible price points, and was ready to answer any questions all the way through the process. The import was painless and the car is great. I will 100% use them again in the future! read less

Mathew was extremely patient with me from start to finish, during a time when COVID backlogs and the Suez canal... read moreMathew was extremely patient with me from start to finish, during a time when COVID backlogs and the Suez canal blockage happened - can only imagine this being mega stressful from your side!

Super efficient, direct and no fuss, I've already recommended JCD to friends and will definitely be back in the future. read less

10 stars for service! This was my first time importing, we used JCD on a recommendation from a friend and... read more10 stars for service! This was my first time importing, we used JCD on a recommendation from a friend and I was really blown away by the service which Andrew and Mathew provided. It was certainly a pleasure dealing with them, very professional and the communication was great. I'd be happy to recommend and use them again. Thanks team for my new Dad wagon! read less

In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car,... read moreIn a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with.
Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car.
Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched! read less

Hey Matt, thanks for all the help in locating the perfect vehicle for our acreage. We cannot say... read moreHey Matt, thanks for all the help in locating the perfect vehicle for our acreage. We cannot say enough good things about the service you provided. Your communication and assistance, even when we were pestering you, was fantastic. We look forward to dealing with you again for future purchases. If you and your better half ever come to Calgary drop us a line and you will be more than welcome to stay with us. I will strongly recommend japan car direct to anyone wanting to import a JDM vehicle to Canada. read less

After deciding to import a vehicle myself from Japan to the US, Japan car direct was one of the first... read moreAfter deciding to import a vehicle myself from Japan to the US, Japan car direct was one of the first names to come up. Of course this being the first time that I have ever done anything like this I had countless questions about the process and how it all works. Mathew from JCD could not have made this whole process any easier for me, I look forward to doing more business with them when I am ready for my next import car. the entire process was very trustworthy and completely transparent from the very beginning and I would recommend them to anyone 100%! read less

I had a great experience with Japan Car Direct. Matt helped answer all my questions and guide me thru the... read moreI had a great experience with Japan Car Direct. Matt helped answer all my questions and guide me thru the process successfully. Buying a car sight unseen can be stressful - especially when that car is in another country, but they made it a comfortable, easy experience. 10/10 would import another vehicle with them in the future. read less

Great to do business with. Mathew was very helpful and guided me through the process to import a Nissan... read moreGreat to do business with. Mathew was very helpful and guided me through the process to import a Nissan Elgrande. I can thoroughly recommend them for anyone else wanting to import vehicles. read less

I just bought a suzuki carry from Japan. Taylor was super helpful and supportive during the process, all the way... read moreI just bought a suzuki carry from Japan. Taylor was super helpful and supportive during the process, all the way up to picking up my truck at the port! Definitely recommend these folks! read less

This was my first time ever purchasing vehicles from Japan. Mathew was recommend to me by a friend and I... read moreThis was my first time ever purchasing vehicles from Japan. Mathew was recommend to me by a friend and I would not hesitate to recommend him to anyone else. Besides Mathews outstanding work, the whole process was as smooth as it could have been. Mathew is super knowledgeable on exporting vehicles as well as what comes through the auction. You can rest easy when using JCD as your team for JDM exports. I will continue to use them as I may or may not have a problem with constantly wanting new cars....=D read less

Mathew was great to work with and everything went well through the auction and export process. He was very... read moreMathew was great to work with and everything went well through the auction and export process. He was very patient with all my questions since it was my first time through the process. I highly recommend the JCD team! read less

JCD was great to work with. Mathew was patient with me as I searched for my dream vehicle. He explained... read moreJCD was great to work with. Mathew was patient with me as I searched for my dream vehicle. He explained the process and helped me understand how to eliminate as many unknowns as possible. There were still some surprises but nothing unmanageable and definitely nothing JCD could have avoided. I very well may be a repeat customer! read less

Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted... read moreMathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon. read less

I live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made... read moreI live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made this an easy process. His patience with me is worth an award alone, hahaha this is a very great and trustworthy company. I will use JCD again and I recommend them to anyone in need of a car.私は日本に住んでいて、車を買うのは難しいかもしれませんが、Japan CarDirectのYoshiroはこれを本当に簡単なプロセスにしました。彼の私に対する忍耐力は、賞を受賞するだけの価値があります。ハハハ、これは非常に素晴らしく、信頼できる会社です。もう一度JCDを使いますので、車が必要な方にお勧めします。 read less

Great experience working with Japan Car Direct. Very helpful, great communication and very patient with a first time mini truck... read moreGreat experience working with Japan Car Direct. Very helpful, great communication and very patient with a first time mini truck buyer and importer. read less

Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the... read moreYesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle itself.Mathew was unfailingly kind, patient, and helpful through the process. He helped me to understand more about Sambars specifically and Kei trucks in general, as well as everything from bidding through shipping and customs clearance (though they do not provide that service per se). I cannot tell you how many questions he promptly answered about the process and about specific vehicles I considered purchasing.I highly recommend that anyone who wants to import a car from Japan work with Japan Car Direct. read less

Wouldn't recommend anyone else! I have been dealing with Taylor for over a month now and have imported multiple cars... read moreWouldn't recommend anyone else! I have been dealing with Taylor for over a month now and have imported multiple cars from Toyota aristo's, laurels and Spirit R RX7s. Taylor and the team at JCD make the process very easy.If you want the best service and a very easy to talk to outgoing exporter then Taylor is your guy! 🤙Onwards and upwards. Will be importing many more cars through JCD. read less

I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money,... read moreI worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and responsive through the whole process, regardless of how many questions I asked or how scrutinous I was.Thanks a lot, JCD! read less

Just awesome people to deal with...I started my search for a JZA80 Supra 2 years ago by just looking on... read moreJust awesome people to deal with...I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go into it with the money I had, and be overwhelmed by fees and other costs, I even made a spreadsheet with every cost listed on JCD’s website. And it turns out, that feeling I was scared of never came.Mathew at JCD is a gem, he helped me from my viewing days all the way to the end, translating and giving great advice on what the steps are, making everything crystal clear and easily digestible. All of my questions, and misunderstandings were dealt with with kindness and professionalism. Patience is a virtue that JCD (and from my experience Mathew) have in droves. Knowing how worried I was, Mathew's help was the reason I managed to stay sane through my first large purchase and my first vehicle import.Even up to the time when the car was out of Japan and en route to Canada, Mathew put me on to Al Thompson who was ALSO phenomenal to work with, he fought for me with the docks who have slowed down due to covid, and we got my Supra released in jig time!Thanks to Mathew, JCD, and Al for the phenomenal service, and I hope to work with you all again in the future! read less

Worked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I... read moreWorked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I find the right vehicle using thier platform, they then helped with procuring upgraded wheels off the Yahoo Japan auction site, sourced some additional spare parts not readily available in Australia and organized for a preshipment service. Everything went smoothly and without a hitch. I would highly recommend anyone thinking of importing a vehicle from Japan should consider the service that they offer it is Blue Ribbon. read less

A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found... read moreA big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys .youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid read less

IF YOU ARE OVERLY CAUTIOUS READ THISI am over the top and I am aware of it. Matthew probably should... read moreIF YOU ARE OVERLY CAUTIOUS READ THISI am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone.Drew read less

I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions,... read moreI can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future.Thank you Mathew!!Jay A. read less

I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions,... read moreI can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future.
Thank you Mathew!!
Jay A. read less

I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted..... read moreI purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars read less

IF YOU ARE OVERLY CAUTIOUS READ THIS

I am over the top and I am aware of it. Matthew probably should... read moreIF YOU ARE OVERLY CAUTIOUS READ THIS

I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone.

Drew read less

I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them... read moreI always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles ! read less

Very pleased with my experience with JCD. Mat helped me with my purchase of a Honda Beat and its shipping... read moreVery pleased with my experience with JCD. Mat helped me with my purchase of a Honda Beat and its shipping to the port of Baltimore. Everything was seamless and I would (and already have) recommended this company to several friends. read less

Thanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow... read moreThanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow up. Will definitely pass the word around !!! 👌🇨🇦🇯🇵 read less

Matthew and Japan Car Direct made the whole import process extremely easy for me, and at a very fair price.... read moreMatthew and Japan Car Direct made the whole import process extremely easy for me, and at a very fair price. Will be using again! read less

Was an excellent experience, great communication with Yoshiro, very quick to respond to every email and help find the perfect... read moreWas an excellent experience, great communication with Yoshiro, very quick to respond to every email and help find the perfect Evo 5 for me. Whole process went very smoothly, I highly recommend using JCD if you are thinking of importing. Thanks again read less

I purchased / imported some cars from Japan to USA with others before using JCD, so I have a little... read moreI purchased / imported some cars from Japan to USA with others before using JCD, so I have a little experience ...Although I am just doing this for fun I have imported 7 cars now. The 3 I bought before going with JCD all had hidden problems. Of course, buying auction cars is always "buyer beware". But with JCD Yoshi always pointed out small details and gave some suggestions before the bidding. He didn't say "no, don't do it" but gave a hint ... ok a few times he definitely said "DON'T" ... but that's what I want and need from someone facilitating this kind of purchase! Communication has always been A+ from Yoshi and JCD. They are on the ball... The fees are reasonable, and while I bet you can get a car to a US port for a few dollars less, I am not sure why you would want to. There are A LOT of misrepresented cars in the Japan auction system. It's thorough in some ways, but you have to know the risks and do what you can to mitigate them. JCD should really be part of that plan, part of understanding what you are going to get before you get it. A couple hundred bucks for inspections or other JCD services could prevent thousands later. I know because I learned the hard way by using others before coming to my senses and using JCD. read less

Thanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow... read moreThanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow up. Will definitely pass the word around !!! 👌🇨🇦🇯🇵 read less

Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were... read moreFantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more! read less

Wonderful experience! Matt was patient with me, first time buyer, and made the process very smooth for the importation process.

I just picked up my dream campervan from port and have to say that Japan car direct was with me... read moreI just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services. read less

Looking to replace an old Toyota Pickup, I was interested in a smaller truck with better gas mileage, and that... read moreLooking to replace an old Toyota Pickup, I was interested in a smaller truck with better gas mileage, and that would be more fun to drive. Kei Trucks and Japan Car Direct to the rescue ! Yoshiro and crew at JCD made finding, buying, and shipping a great Honda Acty truck so easy. They also went the extra mile (1.6km) for me in tracking down some additional paperwork I needed. I can sincerely recommend working with Japan Car Direct - they really are passionate about what they do. read less

I worked with Mat importing an Isuzu MU into the US, and he was extremely helpful every step of the... read moreI worked with Mat importing an Isuzu MU into the US, and he was extremely helpful every step of the way. Easy to use auction house browsing and reasonable prices for in person inspections. read less

Mathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its... read moreMathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its best to solve my problems. They are really good. Now I can recommend them.Unique condition of the car.P.S. sorry but the photo was taken immediately upon arrival.Thank you again! read less

I used Japancardirect.com and Mathew to search for, buy, and import a mini truck, Suzuki Carry, to Florida from Japan.... read moreI used Japancardirect.com and Mathew to search for, buy, and import a mini truck, Suzuki Carry, to Florida from Japan. They made the process easy and seamless and Mathew answered every question I had.....and there were a bunch. They assisted in checking out the vehicle with a mechanic, sending me pictures, sending me a report on the vehicle, bidding, putting new tires on once I purchased, shipping and mailing all needed paperwork. Will definitely use them again. read less

Mathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its... read moreMathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its best to solve my problems. They are really good. Now I can recommend them.
Unique condition of the car.
P.S. sorry but the photo was taken immediately upon arrival.

Thank you again! read less

I just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in... read moreI just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in making sure their clients are always happy and informed about the vehicles they are purchasing. I am still in the buying process but so far 5/5 definitely. I’ll keep everyone posted when I do find a car! read less

I’ve had the pleasure of dealing with Scott and Japan Car Direct for almost 10 years now. I already... read moreI’ve had the pleasure of dealing with Scott and Japan Car Direct for almost 10 years now. I already owned a kei truck when I found JCD but was looking for an honest and reliable way to source new and used OEM parts from Japan. Scott and JCD was the way to go! He has always been there to take an email or skype call to answer any question I may have. Provides translations and offers plenty of advice from sourcing parts to different shipping options. I’ve been able to import OEM kei truck parts for far less than buying aftermarket parts from a handful of dealers here in the US. With EMS shipping, I’ve had parts in as quick as 3 days. Thanks for all of your patience and help over the years Scott! read less

Japan Car Direct reviewTLDR: These guys are great to work with and 100% trustworthy. If you are going to import... read moreJapan Car Direct reviewTLDR: These guys are great to work with and 100% trustworthy. If you are going to import a vehicle, you aren’t going to find better people to manage the process.Importing a car is a gearhead rite of passage into the upper echelon of status and street cred. Spoken of in hushed tones in closely gathered circles almost always in terms of “someday.” It always seemed like dating a move star to me; I knew it was technically a thing. But the in-roads to achieve it were shrouded in darkness and mystery. Besides, even if you managed to sneak into the smoky back room where the action happened, what then?What you need is a Obi-Wan. A wise guide with the patina of years and experience under their belt - funky robe and weird smells optional. Enter Japan Car Direct.I was admittedly nervous. I had spent days reading reviews and references. I contacted several companies in speed-dating fashion hoping to find someone to put my nervous mind at ease. With what I am sure was an annoying number of emails, it seemed clear to me Japan Car Direct was the smartest route. Their reputation seemed solid and they handled my naive, kid-with-an-inhaler-and-too-much-emotional-investment-in-an-obscure-SiFi-storyline obsessive questions with grace and patience.They walked me through the process. Broke down the completely reasonable charges into terms even I could manage, and took the time to expediently respond to my flurry of electronic “But, what about”s.When things got serious, they treated me like more of a friend they were doing a solid than a client. I would message them daily about cars I found on the auction listing I thought would scratch my strange itch. They always responded quickly with honest opinions and information.I had sent my deposit. They had my money. It would have been in their financial interest to get me out of the virtual door with the first car I was panting about and move on to the next client. But, they didn’t do that at all. They actually talked me out of 4-5 vehicles before we found one that fit the bill and they felt was a good option.Then, for less than I’ve spent on a single Starbucks run, then had someone go and put hands on the vehicle. Check it out, start it, fiddle with things and make sure it was a good bet. I received a optimistic, but reserved assessment. Which I jumped on like a high schooler on a prom date.I wired money. I screwed it up (research what is actual takes to send significant amounts of money overseas before you try, btw. It isn’t hard, but I really wish I thought of that part before. It was a bit of a mad dash because I was a newbie and totally clueless.) They were very understanding about the whole thing. They made arrangements, got the car to and on the boat. Managed strange and exotic paperwork that I had no clue existed. It all felt very Bourgeois. Like I had people in other countries managing my affairs.The vehicle magically arrived and it was so much better than I expected. Their standards exceeded mine.Honestly, after purchasing and having a vehicle imported with Japan Car Direct, I wouldn’t hesitate to do it again. It is much easier than I expected and less expensive than I assumed. They are fantastic to work with and the entire experience was great. read less

I highly recommend going with Japan Car Direct, I was a first time importer and Yoshiro at JCD made it... read moreI highly recommend going with Japan Car Direct, I was a first time importer and Yoshiro at JCD made it all effortless for me. He always was very quick to respond to any of my questions. He was honest and gave me good advice on a few campers that came up before I won the one I did and I'm glad he did. I ended up winning the one I wanted the most! I had nothing but a good experience with JCD and will definitely go through them again if I ever import another car. read less

Do yourself a favor, call Mathew at Japan Car Direct. Let him take the worry about doing business over seas... read moreDo yourself a favor, call Mathew at Japan Car Direct. Let him take the worry about doing business over seas off your plate. Not knowing anything about importing vehicles from Japan, I spent countless hours studying and trying to figure it all out. The headaches were too much! After Mathew walked me through the process it was a piece of cake. We've already bought a couple and are now buying more with complete confidence. Thanks guys, much much appreciated. read less

Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my... read moreCan not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future. read less

Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through... read moreYoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended!Pro tip: don't mess around; decide exactly what you want, then bid to win. read less

A few months ago I set out on my goal of importing a vehicle from Japan through an auction. ... read moreA few months ago I set out on my goal of importing a vehicle from Japan through an auction. After tons and TONs of research and countless emails, I decided to use Japan Car Direct as my exporter in Japan. From the beginning of my interactions with JCD, I was thoroughly impressed. My contact, Yoshi, was amazing...definitely a huge asset to the JCD team. He answered all of my questions promptly, translated dozens of auction sheets for me, and advised me of what to watch out for when looking for a vehicle. He was beyond helpful! I picked up my Kei truck at the port in Newport News a few weeks ago and couldn't be more pleased. Since then, the truck has made it to its final home in Charlottesville, VA on my farm. Yoshi and the other guys at JCD are now my go to team for more of these soon. Thanks again JCD and keep doing what you guys do! You all are the real deal.EDIT: One year later and I've just bought my 8th vehicle from the gang at JCD. There really is no one else you should go to. These guys are hands down, the best in the biz. read less

Trustworthy group here! They made it easy from point a to b. So glad this was the first group I... read moreTrustworthy group here! They made it easy from point a to b. So glad this was the first group I tried as I have heard horror stories about the import process. Highly recommended. read less

Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through... read moreYoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended!

Pro tip: don't mess around; decide exactly what you want, then bid to win. read less

I had been toying with the Idea of importing a Land Cruiser from Japan for a while and to be... read moreI had been toying with the Idea of importing a Land Cruiser from Japan for a while and to be honest was quite hesitant about doing so, as the process for a first timer seemed quite daunting. Mathew at JCD made the whole process SUPER EASY! Been a pleasure dealing with him and was kept informed every step of the way and super fast communication kept the whole process stress free! Thanks again Mathew and I'm looking forward to the next Cruiser! Cheers!! read less

I was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance... read moreI was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance along the way. He was quick to respond and most importantly, his word was good. Everything came to pass as he advised. The only point that went differently from his anticipation was the duty tax, which inherently has room for interpretation and may depend on the port of delivery. Would I go to Mathew and JCD again? Absolutely! With his help I obtained a suzuki carry with 8k miles, 4wd hi/lo w/ diff lock, in excellent condition, for a total of 5k from auction to driveway--tremendous value in my estimation. Thanks Mathew, the little truck is a fine addition to the farm. My kids, and my wife, love to drive it:) read less

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As a first-time importer for personal use, I really appreciated Mathew's @ JCD's patience in answering my questions, walking me... read moreAs a first-time importer for personal use, I really appreciated Mathew's @ JCD's patience in answering my questions, walking me through the process, and even explaining the paperwork! My minitruck attracts a lot of attention, so I will send folks your way if they are interested in getting their own!(Side note: if importing into the US, particularly Baltimore, I recommend arranging or planning for a steam-cleaning once it gets in, because US CBP/Dept of Ag will likely require one anyways.) read less

Mathew at Japan Car Direct has been a HUGE help and continually went above and beyond with assisting me. It... read moreMathew at Japan Car Direct has been a HUGE help and continually went above and beyond with assisting me. It was my first time bidding on vehicles at auction and having them shipped to the US. He even helped me arrange a mechanic in Japan to do some work on the Hiace I purchased so that it would arrive in the US in tip top shape and be ready to hit the road. I look forward to doing more business with Mathew in the future and you should too! read less

I was totally clueless and was having a really hard time finding someone that I felt I could trust to... read moreI was totally clueless and was having a really hard time finding someone that I felt I could trust to help me with these auctions. A couple folks recommended Mathew over at JCD and I very reluctantly reached out. Yeah, I have trust issues. Dude put me at ease and really walked me through the whole process. After a couple months I didn’t end up buying a vehicle, but that’s on me. When I changed my direction, Mathew helped me wrap things up and wished me well. I have zero reservations about reaching out to these guys or recommending anyone else to do so. Very helpful, knowledgeable, prompt and everything I needed. You won’t be disappointed. read less

Ordered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid... read moreOrdered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid to import a car myself. JCD made it seamless. I would import wit them and only them again and again. Thanks guys!! read less

Discovered KEI vehicles about a year ago and spent many hours searching the internet in hopes of finding an affordable... read moreDiscovered KEI vehicles about a year ago and spent many hours searching the internet in hopes of finding an affordable van state side, to no avail. That is until I sent a message to Mathew at JCD. He was quick to respond, answered way too many of my silly questions, and worked diligently to find the right van for me. He is thorough, clear, and timely. Made the process simple and enjoyable. I am more than excited to work with him again.
I highly recommend the service these gentlemen provide. read less

Matt made importing a few mini trucks for our farm a breeze. Super easy to deal with and transparent... read moreMatt made importing a few mini trucks for our farm a breeze. Super easy to deal with and transparent with all the details involved in bidding and winning auctions, the import process, and everything in between. read less

My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once... read moreMy truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again! read less

I worked with Mat and i believe i couldn't have done any better. This was my first time dealing with... read moreI worked with Mat and i believe i couldn't have done any better. This was my first time dealing with importing, Mat was so patient and helpful through this purchase. I also feel he got me the best deals, i have since the first purchase made two more and will continue to do business with Mat. read less

I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him... read moreI purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD! read less

Mathew was super helpful if helping me get more info and bid on cars I was interested in.

Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei... read moreMathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle. read less

I purchased a 1994 4wd Suzuki Carry Kei truck through JCD. Yoshi helped me during the process and after nearly... read moreI purchased a 1994 4wd Suzuki Carry Kei truck through JCD. Yoshi helped me during the process and after nearly 3 months and over 100 emails back and forth between questions and translations of auction sheets I finally decided on a truck. I've now had it for nearly a month and couldn't be happier with the purchase. They are extremely promt with responses and answered all questions I had. Being completely new at the importing process I never felt uneasy with my decision. If I ever decide to import another vehicle I will definitely use them again. read less

An alle deutschen Interessenten die sich ein Auto aus Japan kaufen möchten. Ich kann das Unternehmen sehr empfehlen und war... read moreAn alle deutschen Interessenten die sich ein Auto aus Japan kaufen möchten. Ich kann das Unternehmen sehr empfehlen und war mit meiner Abwicklung sehr zufrieden. Die Übersetzungen der auction sheets und perfekte, schnelle Kommunikation mit Matt kann ich nur empfehlen. Die ganze Abwicklung der Verschiffung und Dokumente war sehr professionell. Hier ist man auf alle Fälle sehr gut aufgehoben! 👍🏼👍🏼👍🏼 read less