Privacy Policy

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The following statements define Japan Car Direct (JCD’s) privacy policy for website visitors.

  • JCD does not collect personal information from visitors
  • IP addresses are logged for statistics
  • JCD does not use cookies to track visitor information
  • No visitor information is released to 3rd parties
  • JCD is not responsible for external links


Visitors’ Personal Information

JCD does not require any information from its visitors to browse or navigate its website.

IP addresses and Logs

JCD’s servers are set up to track general user information through IP addresses. This information allows JCD to identify problems, analyze trends and gather a general representation of visitors’ interests and needs. IP addresses are necessary for all web browsing activities but do not identify individuals. Specific IP addresses and statistics are not shared by JCD with any 3rd parties.

Cookies

JCD does not use cookies to track visitor information.


Visitor Communications

The JCD homepage gives visitors several options for contacting JCD. Visitors can contact JCD through our Contact Us form, skype, direct email, phone, fax or snail mail. Any and all communications received by JCD from visitors are held in the strictest confidence and are never released to 3rd parties.

External Links

JCD’s homepage contains links to some 3rd party sites not under the control of JCD. JCD can assume no responsibility for the information or privacy of 3rd party sites.


Contact JCD

If you have further questions regarding JCD’s privacy policy or other questions, please contact JCD at:

Contact Information:
Head Office:
JapanCarDirect.com
2-10-19 Tendai Inage Ku,
Chiba, Japan 263-0016
Tel: +81 43 375 7871
Fax: +81 43 206 1864
Email: [email protected]

Customer Service Center:
JapanCarDirect.com
6-114-11 Makuhari Hanamigawa Ku,
Chiba, Japan 262-0032
Tel: +81 43 273 6360
Email: [email protected]

Japan Car Direct provides friendly, honest, efficient service. Get the vehicles you want today at a price you can afford!!

We accept refundable deposits by PayPal to ([email protected]). Log into your account, and lets start working together today!

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google-review
  • review rating 5  A few months ago I set out on my goal of importing a vehicle from Japan through an auction. After tons and TONs of research and countless emails, I decided to use Japan Car Direct as my exporter in Japan. From the beginning of my interactions with JCD, I was thoroughly impressed. My contact, Yoshi, was amazing...definitely a huge asset to the JCD team. He answered all of my questions promptly, translated dozens of auction sheets for me, and advised me of what to watch out for when looking for a vehicle. He was beyond helpful! I picked up my Kei truck at the port in Newport News a few weeks ago and couldn't be more pleased. Since then, the truck has made it to its final home in Charlottesville, VA on my farm. Yoshi and the other guys at JCD are now my go to team for more of these soon. Thanks again JCD and keep doing what you guys do! You all are the real deal.

    thumb N W
    10/15/2019

    review rating 5  A few months ago I set out on my goal of importing a vehicle from Japan through an auction. After tons and TONs of research and countless emails, I decided to use Japan Car Direct as my exporter in Japan. From the beginning of my interactions with JCD, I was thoroughly impressed. My contact, Yoshi, was amazing...definitely a huge asset to the JCD team. He answered all of my questions promptly, translated dozens of auction sheets for me, and advised me of what to watch out for when looking for a vehicle. He was beyond helpful! I picked up my Kei truck at the port in Newport News a few weeks and couldn't be more pleased. Since then, the truck has made it to its final home in Charlottesville, VA on my farm. Yoshi and the other guys at JCD are now my go to team for more of these soon. Thanks again JCD and keep doing what you guys do! You all are the real deal.

    thumb N W
    10/15/2019

    review rating 5  Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.

    thumb Erwin Contreras
    10/10/2019
  • review rating 5  I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.

    thumb Matt B
    9/30/2019

    review rating 5  5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!

    thumb Ross C
    9/13/2019

    review rating 5  After an initial inquiry several years ago, I still wanted to get a Japanese Delica or Hiace. Matthew was immediately in contact and helped with all the details. His videos were perfect for my search. Matthew was able to answer all of my questions and my wife and I were able to make decisions based on the great information he provided. I would recommend Japan Car Direct to anyone interested in getting the right car at the best price.

    thumb Zach Matheson
    8/27/2019
  • review rating 5  The staff at Japan Car Direct made what I thought would a a difficult process very easy. Matt explained every step thoroughly and his advice on details of cars was spot on.

    thumb nick creece
    8/20/2019

    review rating 5  I imported a van though JCD and they made the process super straightforward. They were amazing at communicating and quick to answer any of my questions. If you are looking to import a car I would highly recommended them.

    thumb William Bender
    8/02/2019

    review rating 5  Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.

    thumb Rafael Cuadros
    5/20/2019
  • review rating 5  All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!

    thumb chris casali
    5/15/2019

    review rating 5  All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.

    thumb Jesse Wencius
    5/14/2019

    review rating 5  The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!

    thumb Joey Rodriguez
    4/12/2019
  • review rating 5  Mathew was great to work with and made what could be a scary daunting experience very easy. I am super happy with my car and am sure I will be importing with them again!

    thumb Kayla D'Ambrosi
    3/18/2019

    review rating 5  Working with Mathew and his team was an absolute pleasure. I went from never knowing you could import your own vehicle to owning my own Suzuki Cara within 6 months. Mathew was so helpful and completely transparent with me during the entire process. We spoke on the phone and via email and he helped me pick the perfect car exactly within my requirements. He dealt with my excitement and inexperience with patience and understanding. I couldn't be happier with my experience and will absolutely use Japan Car Direct again when it's time for another project. I highly recommend Mathew and Japan Car Direct.

    thumb Tristan Gilbert
    3/05/2019

    review rating 5  Just purchased my second car through Japan Car Direct. Could not be more pleased with their customer service. Matt went above and beyond to help me find the right car. Translating countless auction sheets, messaging sellers, requesting vehicle inspections, putting up with me and my requests well after his time in the office, etc. I can happily and honestly say that I would recommend this company to anyone looking to purchase a car from Japan and that you will not be dissappinted. Very kind, helpful and professional. Can’t wait for vehicle number 3.

    thumb Tanner Himmel
    2/23/2019
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