Privacy Policy

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The following statements define Japan Car Direct (JCD’s) privacy policy for website visitors.

  • JCD does not collect personal information from visitors
  • IP addresses are logged for statistics
  • JCD does not use cookies to track visitor information
  • No visitor information is released to 3rd parties
  • JCD is not responsible for external links


Visitors’ Personal Information

JCD does not require any information from its visitors to browse or navigate its website.

IP addresses and Logs

JCD’s servers are set up to track general user information through IP addresses. This information allows JCD to identify problems, analyze trends and gather a general representation of visitors’ interests and needs. IP addresses are necessary for all web browsing activities but do not identify individuals. Specific IP addresses and statistics are not shared by JCD with any 3rd parties.

Cookies

JCD does not use cookies to track visitor information.


Visitor Communications

The JCD homepage gives visitors several options for contacting JCD. Visitors can contact JCD through our Contact Us form, skype, direct email, phone, fax or snail mail. Any and all communications received by JCD from visitors are held in the strictest confidence and are never released to 3rd parties.

External Links

JCD’s homepage contains links to some 3rd party sites not under the control of JCD. JCD can assume no responsibility for the information or privacy of 3rd party sites.


Contact JCD

If you have further questions regarding JCD’s privacy policy or other questions, please contact JCD at:

Contact Information:
Head Office:
JapanCarDirect.com
2-10-19 Tendai Inage Ku,
Chiba, Japan 263-0016
Tel: +81 43 375 7871
Fax: +81 43 206 1864
Email: [email protected]

Customer Service Center:
JapanCarDirect.com
6-114-11 Makuhari Hanamigawa Ku,
Chiba, Japan 262-0032
Tel: +81 43 273 6360
Email: [email protected]

google-review
  • 5 star review  I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future. Thank you Mathew!! Jay A.

    thumb Acute Autoworks
    2/26/2021

    5 star review  I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars

    thumb Alec KELSEY
    2/21/2021

    5 star review  IF YOU ARE OVERLY CAUTIOUS READ THIS I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone. Drew

    thumb Drew Carapella
    2/19/2021
  • 5 star review  IF YOU ARE OVERLY CAUTIOUS READ THIS I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting not to get taken at local auctions (I own a dealership and believe strongly in integrity). Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit. Find me and call me if you want, I’ll recommend Matthew to anyone. Drew

    thumb Drew Carapella
    2/19/2021

    5 star review  I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles !

    thumb Vince Jabbal
    2/10/2021

    5 star review  Very pleased with my experience with JCD. Mat helped me with my purchase of a Honda Beat and its shipping to the port of Baltimore. Everything was seamless and I would (and already have) recommended this company to several friends.

    thumb Justin Marvel
    2/01/2021
  • 5 star review  Thanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow up. Will definitely pass the word around !!! 👌🇨🇦🇯🇵

    thumb Ray Mechanic
    1/25/2021

    5 star review  Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more!

    thumb Jack Ellis
    1/19/2021

    5 star review  I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.

    thumb scott snow
    12/23/2020
  • 5 star review  Mathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its best to solve my problems. They are really good. Now I can recommend them. Unique condition of the car. P.S. sorry but the photo was taken immediately upon arrival. Thank you again!

    thumb Oleg Dziuba
    11/23/2020

    5 star review  I just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in making sure their clients are always happy and informed about the vehicles they are purchasing. I am still in the buying process but so far 5/5 definitely. I’ll keep everyone posted when I do find a car!

    thumb Mahad Awan
    11/10/2020

    5 star review  Do yourself a favor, call Mathew at Japan Car Direct. Let him take the worry about doing business over seas off your plate. Not knowing anything about importing vehicles from Japan, I spent countless hours studying and trying to figure it all out. The headaches were too much! After Mathew walked me through the process it was a piece of cake. We've already bought a couple and are now buying more with complete confidence. Thanks guys, much much appreciated.

    thumb Richard Harris
    10/23/2020
  • 5 star review  Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future.

    thumb Seaver Brown
    10/10/2020

    5 star review  Trustworthy group here! They made it easy from point a to b. So glad this was the first group I tried as I have heard horror stories about the import process. Highly recommended.

    thumb Cory Cheyne
    9/22/2020

    5 star review  Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.

    thumb Mike Ross
    9/18/2020
Japan Car Direct provides friendly, honest, efficient service. Get the vehicles you want today at a price you can afford!!

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