Gebhard (German Customer)

By: Japan Car Direct COMMENTS: 0
4
Dec
Hi Scott,
Great to hear from you.
I am fine and the 968 turned out to be in better shape than I had assumed. It has been neglegted a bit over the years and I am still fixing one or the other minor issue. But no mechanical problems, absolutely no corrosion whatsoever which is the most important aspect. Paint could be better, I have all the dents removed but the paint has some “coating” which I first thought was from trees and it can nearly not be removed. Took me a few evenings to remove it from all the glass, I had to use special glass polish. Anyway, the car regularly gets admiring comments for its good shape and classic look.
Hope at your end everything is fine and business runs well. I keep looking at the auctions every now and then but it’s quite quiet at the moment.
Gebhard (German Customer)
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David Angsten		2022-04-19
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Phil Stebbing		2022-04-19
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R.		2022-04-19
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						The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat.			
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Craig Lancashire		2023-04-19
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						Worked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I find the right vehicle using thier platform, they then helped with procuring upgraded wheels off the Yahoo Japan auction site, sourced some additional spare parts not readily available in Australia and organized for a preshipment service. Everything went smoothly and without a hitch. I would highly recommend anyone thinking of importing a vehicle from Japan should consider the service that they offer it is Blue Ribbon.			
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Alex Cochran		2021-04-19
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						All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.			
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Jesse Wencius		2020-04-19
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						Just picked up my car that I bought through JCD. I was a complete newbie about buying a car overseas and Mathew was kind enough to basically hold my hand and help me through the process. It seems pretty daunting at first but if I can do it anybody can. Highly recommend JCD!			
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TK Mad		2023-04-19
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						Awesome experience, I can’t wait to purchase the next Japanese gem! Japan Car Direct helped me through the entire process and I couldn’t be happier with my new truck!			
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Nicolos DeLand		2019-04-19
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						Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle.			
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Eric Amon		2021-04-19
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						I had been searching for someone to purchase a car through for about 3months before I found these guys. These guys should be your only consideration when buying from japan. They are the only group I can say I had no red flags with. I worked with Matt, and he couldn’t have been more helpful. The process was made so easy I’m thinking about my next purchase. I was able to find my 1 owner Supra at an amazing price one day before the auction and began to panic because I thought I wasn’t able to get in touch that fast to coordinate the bid. But I was wrong and he was able to get right in there and get it. All estimated wait times were accurate, and was pointed in the right direction for every piece I needed after the car was shipped out. He was able to provide a go to for it all. Making this almost as easy as an Amazon purchase. It’s kinda unreal that you can just buy a car from Japan this easily, but these guys made it happen. Thanks again.			
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Taylor Greene		2023-04-19
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						IF YOU ARE OVERLY CAUTIOUS READ THIS I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone. Drew			
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Drew Carapella		2021-04-19
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						This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas			
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Poutler		2020-04-19
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						Bought a Suzuki Cappuccino from auction through Mason at JCD. He was incredibly patient and helpful as I looked at dozens of cars, had several inspected, and finally the right one popped up. I just picked it up from port this week. JCD was always willing to answer all the questions I had as a first time importer.			
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Sean Davis		2023-04-19
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						Bought a Toyota Hiace with the help of Yoshiro. He was fantastic! I will never buy another vehicle from Japan without using this company. I would encourage anyone to use them. There were several vans I inquired about and Yoshiro said there was too much rust and wasn’t good vehicle. He actually looks out for his customers and isn’t looking for a quick sale.			
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Brewer Patriot		2022-04-19
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						Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so.			
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J P		2023-04-19
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						It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese.			
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Sherry Tsai		2023-04-19
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						I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.			
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Matt B		2020-04-19
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						It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough!			
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Law_of_the Za		2023-04-19
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						I just bought a suzuki carry from Japan. Taylor was super helpful and supportive during the process, all the way up to picking up my truck at the port! Definitely recommend these folks!			
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Landon Sutherland		2022-04-19
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						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
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						I fell down the rabbit hole of Kei trucks... I really wanted one but had never imported a car before. Mike and the rest of the team at Japan Car Direct were the perfect choice for this beginner's journey! As you begin your process Mike will be there to answer any questions and provide any translations of auction cars that interest you. He explained the overall process and was patient and courteous. He even recommended a U.S. broker that helped me complete all the necessary paperwork for title and registration of the vehicle in the U.S. I had an overall great experience and highly recommend this company for any Japanese car import needs. Kei is the way!			
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Ian Lugo		2023-11-19
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						My experience dealing with Japan Car Direct was excellent. I've bought several cars from Japan through different brokers and Scott Bower at JCD provided the best buying process by far. Always patient and helpful with questions, I've recommended Scott and Japan Car Direct to several people interested in buying a unique vehicle through the Japan auctions.			
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Craig S		2017-04-19
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						Without the help I got from Mason @ Japan Car Direct, I couldn't have been able to easily import my first JDM to Canada. He was very quick to respond to my emails and was patiently available day in and day out. Mason provided ongoing support to help me select the car I wanted and translated the Japanese description from the auction website. He used to record videos to explain all the available info about the cars I selected and helped me exclude the cars with features I didn't want. Mason also offered his expert advice about the maximum bidding amount but worked hard to get the car with the lowest price possible. He was amazingly dedicated to make sure I got what I wanted and patiently answered all my questions. He then helped me get extra inspections after winning the auction. I had no concern transferring money to buy and bid for the car because I know for sure that Mason and his friends at JCD are trust worthy. If I ever want to import another JDM car, Mason and his friends, Mathew and Scott are the guys that I would do business with.			
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B Al-Abbasi		2023-04-19
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						Had a great experience with Mason! Thanks again.			
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Frey		2023-10-19
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						My experience was so incredible working with Japan Car Direct. It almost didn't feel real, I followed their instructions provided and was in browsing the auction database in no time at all. When I was ready I sent an email and Yoshiro worked with me almost every step of the way. I purchased my car in August and received it in early January due to several holidays over the time and a minor delay with the vehicle (ECM had a leaky capacitor, a shop repaired it and it's been good as new). I 100% suggest these guys any time someone asks about obtaining a vintage JDM car because the service is amazing and as long as you're smart about what you're buying (know how to read the auction repair sheets etc.) the cars are exactly if not better than expected. Thank you again for helping me get into my a dream car of mine.			
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EJZX90		2023-04-19
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						Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future.			
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Seaver Brown		2021-04-19
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						Scott and I not only have an excellent working relationship, but we have also grown to become good friends. I have imported over 100 vehicles from Japan Car Direct over the last 4 years since the Myanmar market opened up. Scott always makes his best effort to take care of any issues that come up along the way, and resolve them in a fair manner. I look forward to continue working with Japan Car Direct. Best Regards, John			
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John Singh		2017-04-19
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						After ordering my minivan from Mathew and the folks at JCD, I will definetely use them again. Took three months to get the van but I am on the other side of the world. Van arrived in better condition than I expected although battery was dead and gas was extremely low. Other than that, the documents were sent to me promptly and the process of registering was seamless with the supplied documents. Thank you Matt and team and I look forward to working with you in the future!			
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Grant Kirby		2020-04-19
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						First time importing and these guys were awesome! Smooth from start to finish. A little too smooth… might need to look for another car!			
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Matt May		2023-11-19
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						Based in Europe and the first time importing a car from Japan. Did my research and decided on Japan Car Direct as an agent due to their operations setup and the amount of pre-information available on their website and other resources. I knew the car I wanted and contacted them via email. I was contacted by Mike and he agreed to a call and took his time to explain all the answers to all my questions. He was extremely patient as I was changing my mind often and has loads of questions yet he did not stop keeping up the amazing customer service. I finally got a car and shipped safely with no surprises along the way. As a bonus the car was 100% as described and very happy.			
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Hawk Tsar		2023-04-19
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						Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more!			
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Jack Ellis		2021-04-19
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						Japan Car Direct helped me find my dream car. We found a great deal on an ST205. Yoshiro was fantastic and super responsive and patient with all of my questions. They made navigating the import process a breeze. This is a reputable company. I highly recommend them if you’re interested in importing your very own JDM.			
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Brandon Moore		2022-04-19
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						I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars			
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Alec KELSEY		2021-04-19
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						The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!			
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C Moore		2020-04-19
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						The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!			
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Anna Tedesco		2024-01-24
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						Amazing people to work with. Answered any question I could think of and never left me hanging in during the entire process. I was always kept in the loop. Matt and his team are superb in every way. From picking my car out at auction to picking it up at port they were always there and now I have great little cappuccino to drive around now! I will be using them again to bring in another car in the near future that's for sure.			
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Allan Thomas		2019-04-19
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						I have purchased 6 cars now through Matt at Japan Car Direct. I could not be happier with the communication and support through the entire process. Do not hesitate to reach out to them and begin your purchase with JCD.			
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Steve Anthony		2023-04-19
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						This was our first time importing a vehicle and we would hands down use Japan Car Direct again. Taylor made everything so simple and stress free. We would our Toyota Land Cruiser and would definitely use Japan Car Direct again.			
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Jennifer Morgan		2022-04-19
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						この度、トヨタクラウンの輸出手続きを誠にありがとうございました Thank you very much for helping us getting excellent used Toyota Crowns			
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平川太郎		2023-04-19
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						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
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Benjamin Leffers		2023-04-19
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						Great team, great service! Mike, Matt and the entire team were super knowledgeable and patient about explaining the process of bidding for a JDM vehicle at auction and shipping the vehicle overseas. Always quick to respond and professional. They made sure I found the exact car I was looking for. I would definitely recommend!			
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A ukognes		2023-11-19
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						I used Japancardirect.com and Mathew to search for, buy, and import a mini truck, Suzuki Carry, to Florida from Japan. They made the process easy and seamless and Mathew answered every question I had.....and there were a bunch. They assisted in checking out the vehicle with a mechanic, sending me pictures, sending me a report on the vehicle, bidding, putting new tires on once I purchased, shipping and mailing all needed paperwork. Will definitely use them again.			
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Shawn Coarsey		2021-04-19
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						Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.			
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Mobile Lube		2023-10-19
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						I’ve had the pleasure of dealing with Scott and Japan Car Direct for almost 10 years now. I already owned a kei truck when I found JCD but was looking for an honest and reliable way to source new and used OEM parts from Japan. Scott and JCD was the way to go! He has always been there to take an email or skype call to answer any question I may have. Provides translations and offers plenty of advice from sourcing parts to different shipping options. I’ve been able to import OEM kei truck parts for far less than buying aftermarket parts from a handful of dealers here in the US. With EMS shipping, I’ve had parts in as quick as 3 days. Thanks for all of your patience and help over the years Scott!			
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Jamie Medley		2021-04-19
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						If you are looking for a JDM vehicle, there is only one company you should work with. JCD. Without a doubt the best customer service, and your best option for securing the vehicle of your dreams.			
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Darragh O'Carroll MD		2023-12-19
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						I was totally clueless and was having a really hard time finding someone that I felt I could trust to help me with these auctions. A couple folks recommended Mathew over at JCD and I very reluctantly reached out. Yeah, I have trust issues. Dude put me at ease and really walked me through the whole process. After a couple months I didn’t end up buying a vehicle, but that’s on me. When I changed my direction, Mathew helped me wrap things up and wished me well. I have zero reservations about reaching out to these guys or recommending anyone else to do so. Very helpful, knowledgeable, prompt and everything I needed. You won’t be disappointed.			
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largejohn77		2021-04-19
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						JCD was great to work with. Mathew was patient with me as I searched for my dream vehicle. He explained the process and helped me understand how to eliminate as many unknowns as possible. There were still some surprises but nothing unmanageable and definitely nothing JCD could have avoided. I very well may be a repeat customer!			
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Greg Thompson		2022-04-19
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						These guys really seem to know what they are doing, Honest and efficient.			
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Joel Nania		2020-04-19
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						My sales rep at JCD, Taylor, was amazing. He was quick to get me auction info, provided me good insights on possible price points, and was ready to answer any questions all the way through the process. The import was painless and the car is great. I will 100% use them again in the future!			
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Derek Rucker		2022-04-19
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						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
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James Heather		2023-04-19
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						An alle deutschen Interessenten die sich ein Auto aus Japan kaufen möchten. Ich kann das Unternehmen sehr empfehlen und war mit meiner Abwicklung sehr zufrieden. Die Übersetzungen der auction sheets und perfekte, schnelle Kommunikation mit Matt kann ich nur empfehlen. Die ganze Abwicklung der Verschiffung und Dokumente war sehr professionell. Hier ist man auf alle Fälle sehr gut aufgehoben! 👍🏼👍🏼👍🏼			
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Nico's Car Disease		2020-04-19
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						The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!			
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Joey Rodriguez		2019-04-19
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						Fab team to work with. Have been dealing with them a number of years with no issues .			
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JMC Motors		2023-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						Smooth Transaction. Matthew was very transparent and helped us every step of the way. Would definitley use them again.			
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Jay Weidner		2023-06-19
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						First time customer review: All around a great company to work with. Mathew was very responsive and helped me throughout the entire process. With this being the first time importing a vehicle, there were a lot of questions I had and he made sure to answer everything and kept me posted throughout the process. I would highly recommend Japan Car Direct and would happily work with them in the future.			
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Adam Fifield		2022-04-19
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						I have imported two vehicles through the folks at Japan Car Direct. Both times have been great experiences. Mathew’s expertise and patience is greatly appreciated. All the export paperwork is thorough and well done making the state side paperwork go without a hitch. I look forward to doing business with them again.			
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Jared Kalinski		2023-04-19
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						Good👍👍			
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Mr abett		2021-04-19
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						My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again!			
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William Gundy		2021-04-19
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						Very attentive and polite. Support trough all the processes with car purchase and import			
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Grigory Tetis		2024-03-26
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						Mike and the team helped me buy a Subaru Sambar and export it to the US. This was my first time and JCD's professionality and willingness to help me understand the process made it a worry free experience. I would highly recommend them!			
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Andrew Austin		2023-09-19
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						I just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in making sure their clients are always happy and informed about the vehicles they are purchasing. I am still in the buying process but so far 5/5 definitely. I’ll keep everyone posted when I do find a car!			
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Mahad Awan		2021-04-19
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						Mathew and the fine folks of JCD were pros and I couldn't be happier with my Honda Acty Street. Shipping was easy to follow, they laid out exactly how to go about picking up my van from customs and getting it home was a breeze. Been driving it for a few months now and still purring away. It's scary buying a vehicle sight unseen but they are willing to double check everything before you even put your bid in. The right hand drive is rad and my little baby Racoon gets quite a bit of attention. The only thing to make sure of is check your state laws. Some states are trying to pull Kei trucks and vans off the road. But that is no bearing on JCD. Everything on their end was silky smooth. Would love to buy another couple and have a whole fleet! Even came with original manuals and some artwork from the previous owner's children! Can't put into words how happy I am! JCD rules!			
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Andrew McQuesten		2022-04-19
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						As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew			
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A G19		2022-04-19
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						When I thought about importing a vehicle from Japan, I was a little apprehensive. I read some real horror stories. Once I got in contact with Yoshi, he put me at ease. The entire crew at Japan Car Direct made the process effortless. From translations, to inspections, to the auctions, I felt comfortable with the entire transaction. The hardest thing was waiting for the ship to arrive at port with my new truck. I highly recommend JCD to anyone considering a vehicle import from Japan.			
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Doug Uken		2020-04-19
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						I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD!			
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dylan christner		2021-04-19