Terms and Conditions

Vehicle Search Engine: Over 150,000 vehicles at auction weekly, plus thousands more on dealer lots.
Let’s find the ideal car for you today!!

Terms and Conditions for Buying vehicles from Japan Car Direct.

By accepting the services of Japan Car Direct, you agree to be bound by and accept these terms and conditions whether you have read them or not.

The cars from auction are not in the possession of Japan Car Direct. The assessment of the cars is done by the staff employed by the auction houses, and has no direct connection to Japan Car Direct. Japan Car Direct has an additional inspection of each vehicle completed by a professional third party vehicle evaluator at the customer’s request, but do not offer any warrantee or guarantee of vehicle condition, and the buyer purchases at his or her own risk.

It is the sole responsibility of the customer to research and remain in compliance with all regulations and restrictions connected with importing the vehicle into the country specified by the customer. Japan Car Direct will not be responsible for carrying out any of this research or taking any measures necessary to ensure this compliance. Furthermore, Japan Car Direct does not warrant the accuracy of any information or advice on the JapanCarDirect.com website, or that it might otherwise tender to the customer in regard to the nature of any import regulations and restrictions.

Japan Car Direct can not be held liable for anything beyond its control. This includes but is not limited to: errors or damage caused by auction houses, transporters, shipping companies and shipping agents; shipping availability and schedules; any costs incurred by the buyer (duty, taxes, etc); mechanical and or electrical failure; corrosion; non delivery of parts from Japan side supplier post payment; failure of buyer to receive posted items in their country and the costs involved in resending those items; missing parts and inner cargo; exchange rates, force majeure (war, strikes, and floods,) etc.

The customer is responsible for any and all additional inland transportation costs due to but not limited to: auction house location not listed in estimate, vehicle non drivable or not being able to load, vehicle repairs due to break down or inoperability during transport, custom and or singular transport, other carriers being used due to availability, size and or ground clearance of vehicle, outlying auction houses dealers and private locations, and availability of freight to the destination country from the nearest port.

The customer should be aware that the vehicles usually require a thorough cleaning, and that “consumable” items such as brake pads, tires, oil and the like, may require replacing upon arrival at the country of import. Also, the customer is strongly urged to take reasonable care when starting the vehicle upon arrival, since cold starting after a long period of inactivity can result in severe damage to the engine, and other parts of the vehicle.

Failure to pay to the above schedule may result in the vehicle(s) being resubmitted to auction at the cost of the customer. The full value of the Proforma Invoice must be paid to the account on the bottom of the invoice within two working days of receiving it.

If a customer requests a refund before the successful purchase of a vehicle, monies will be returned in full, less the cost of bank and inspection fees.

Should the customer choose to have a vehicle reentered into auction after a successful win a cancellation fee of 40,000 yen will be charged to cover the cost of time and labor involved with reentry in addition to all other costs.

Japan Car Direct and the customer undertake to make reasonable efforts to resolve any disputes arising in their relationship following the provisions of these terms and conditions. In the event that the issues in question are not covered by these terms and conditions, Japan Car Direct and the customer agree to make every effort to resolve the dispute through mutual negotiation in good faith. In the event that reasonable attempts at negotiation fail and one or both parties decide to take recourse to legal action, this legal action shall be brought under Japanese Law in the Chiba District Court.

If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such findings will not affect the validity or enforceability of the remainder of these terms and conditions.

Japan Car Direct reserves the right to modify these terms and conditions at any time without notice.

The creators of the JapanCarDirect.com web site have made every effort to secure permission to use the works of others. Any use of others’ works on this site is the result of either explicit permission from the copyright owner, or a good faith belief (following investigation) that the work is in the public domain. If you are a copyright claimant with regard to any matter on this site, and you object to our use of it, please contact us here, and we will be pleased to confer with you about any concerns you might have.

Information provided on this site by JapanCarDirect.com is believed to be reliable when posted. However, JapanCarDirect.com does not guarantee the quality, accuracy, completeness or timeliness of the information provided. Information contained on this site may contain typographical or other errors. Information provided may be changed without notice.

We welcome links to our site. You are free to establish a hypertext link to any JapanCarDirect.com web page as long as the link does not state or imply any sponsorship of your site by JapanCarDirect.com. Please send us an email if you link to our site. We may be able to provide a reciprocal link if it is appropriate.

Japan Car Direct provides friendly, honest, efficient service. Get the vehicles you want today at a price you can afford!!!
We accept refundable deposits by PayPal to ([email protected]). Log into your account, and lets start working together today!

  • review rating 5  They've somehow made what was expected to be complicated, so simple. I got all the info I needed and imported my first JDM car without a single problem. Matthew was super fast to respond and always had an answer.

    thumb Elliott Riggen

    review rating 5  A must for exporting cars from Japan. I've exported various models with these guys now and they have been exactly how we wanted them with no underlying issues or surprises when they arrive. Very pleased and will continue to use these guys in the future!

    thumb Callum Underwood

    review rating 5  This was my first time importing a vehicle for my personal use and naturally I was leary about who to go through. After looking through a few other places and after getting in touch with a longtime customer of theirs I decided to try these guys out. I can say without a doubt I'm glad I did. They are definitely professional and know their craft when it comes to getting you your dream car. Everything from getting cars inspected and bidding was completely transparent and went smoothly. I couldn't be happier with the car I bought and I hope down the line I'll be able to purchase another using these guys!! Thanks for all you guys do!!!

    thumb Kevin Heidari
  • review rating 5  I have already purchased 3 cars from this company and have a 4th on the way. They are very nice, extremely helpful, and work around your budget. I worked with Yoshi. He is very nice and made me a lot more comfortable with the wire transfers (after purchasing the vehicle), because let’s be honest, it is nerve racking to send money to a foreign country and have to wait several weeks for your vehicle to arrive. However, everything has gone smoothly, and they make it very easy to import the car of your dreams. I will continue to go with Japan Car Direct for all my japan car needs 😀

    thumb Patrick Smolka

    review rating 5  Amazing people to work with. Answered any question I could think of and never left me hanging in during the entire process. I was always kept in the loop. Matt and his team are superb in every way. From picking my car out at auction to picking it up at port they were always there and now I have great little cappuccino to drive around now! I will be using them again to bring in another car in the near future that's for sure.

    thumb Allan Thomas
Back to top