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Terms and Conditions for Buying vehicles from Japan Car Direct.
By accepting the services of Japan Car Direct LLC, you agree to be bound by and accept these terms and conditions whether you have read them or not.
Dealer lot cars and the cars from auction are not in the possession of Japan Car Direct LLC. The assessment of the auction cars and writing of the auction sheets is done by the staff employed by the auction houses, and has no direct connection to Japan Car Direct LLC. Japan Car Direct LLC can have an additional inspection of each auction vehicle completed by a professional third party vehicle inspector at the customer’s request, but do not offer any warrantee or guarantee of vehicle condition, and the buyer purchases at his or her own risk.
A deposit is required to secure the services of Japan Car Direct LLC. A deposit of 50,000 yen covers up to a 1 million yen bid to win 1 vehicle. If the intended bid amount is over 1 million yen then the deposit must be 8% of that bid amount. If a customer requests a refund of the deposit before the successful purchase of a vehicle, monies will be returned in full, less the cost of bank and inspection fees. Deposits that remain in PayPal longer than 6 months will accrue a 4.1% refund handling fee and be deducted from the refund.
The customer’s bid is based on the information available at the time the bid is made, and is ultimately the decision of the customer to proceed with said bid. If the customer chooses to withdraw their bid for any reason, Japan Car Direct LLC staff will make every effort to do so. In the case that the bid deadline has passed and the bid cannot be withdrawn, the customer will be responsible for payment in full when the bid is successful.
Should the customer choose to have a vehicle re-entered into auction after a successful win, a cancellation fee of 40,000 yen will be charged to cover the cost of time and labor involved with re-entry, in addition to all other additional costs (inland transport, auction fees, storage fees etc.). When a profit is made on the resale at auction then that amount will be shared between the customer and JCD.
The customer is responsible for any and all additional inland transportation costs due to but not limited to: auction house location not listed in estimate, vehicle being non drivable or not being able to load, vehicle repairs due to break down or inoperability during transport, custom and or singular transport, other carriers being used due to availability, size and or ground clearance of vehicle, outlying auction houses dealers and private locations, and availability of ships to the destination country from the nearest port.
The full value of the proforma Invoice must be paid to the account on the bottom of the invoice within two business days of receiving it. The customer is also responsible for any difference due to fluctuation in the exchange rate when payment arrives at our bank more than five banking days from the date the proforma invoice was sent. If payment does not come through within the five banking days a 1,500 yen penalty will be charged daily until the payment is received. After 30 days, if payment is not received if full the customer’s deposit is forfeited and the vehicle becomes the property of Japan Car Direct LLC.
It is the sole responsibility of the customer to research and remain in compliance with all regulations and restrictions connected with importing the vehicle into the country specified by the customer prior to bidding. Japan Car Direct LLC will not be responsible for carrying out any of this research or taking any measures necessary to ensure this compliance. Furthermore, Japan Car Direct LLC does not warrant the accuracy of any information on the JapanCarDirect.com website, or any written or verbal advice that might otherwise be given to the customer in regard to the nature of any import regulations and restrictions.
Japan Car Direct LLC cannot be held liable for anything beyond its control. This includes but is not limited to: errors or damage caused by auction houses, transporters, shipping companies and shipping agents; shipping availability and schedules; any costs incurred by the buyer (duty, taxes, etc); mechanical and or electrical failure; corrosion; non delivery of parts from Japan side supplier post payment; failure of buyer to receive posted items in their country and the costs involved in resending those items; missing parts and inner cargo; exchange rates, force majeure (war, strikes, and floods,) etc..
The customer should be aware that the vehicles usually require a thorough cleaning, and that “consumable” items such as brake pads, tires, oil and the like, may require replacing upon arrival at the country of import. Also, the customer is strongly urged to take reasonable care when starting the vehicle upon arrival, since cold starting after a long period of inactivity can result in severe damage to the engine, and other parts of the vehicle.
Japan Car Direct LLC and the customer undertake to make reasonable efforts to resolve any disputes arising in their relationship following the provisions of these terms and conditions. In the event that the issues in question are not covered by these terms and conditions, Japan Car Direct LLC and the customer agree to make every effort to resolve the dispute through mutual negotiation in good faith. In the event that reasonable attempts at negotiation fail and one or both parties decide to take recourse to legal action, this legal action shall be brought under Japanese Law in the Chiba District Court.
If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such findings will not affect the validity or enforceability of the remainder of these terms and conditions.
Japan Car Direct LLC reserves the right to modify these terms and conditions at any time without notice.
Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.
All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!
All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.
The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!
Mathew was great to work with and made what could be a scary daunting experience very easy. I am super happy with my car and am sure I will be importing with them again!
Working with Mathew and his team was an absolute pleasure. I went from never knowing you could import your own vehicle to owning my own Suzuki Cara within 6 months. Mathew was so helpful and completely transparent with me during the entire process. We spoke on the phone and via email and he helped me pick the perfect car exactly within my requirements. He dealt with my excitement and inexperience with patience and understanding. I couldn't be happier with my experience and will absolutely use Japan Car Direct again when it's time for another project. I highly recommend Mathew and Japan Car Direct.
Just purchased my second car through Japan Car Direct. Could not be more pleased with their customer service. Matt went above and beyond to help me find the right car. Translating countless auction sheets, messaging sellers, requesting vehicle inspections, putting up with me and my requests well after his time in the office, etc. I can happily and honestly say that I would recommend this company to anyone looking to purchase a car from Japan and that you will not be dissappinted. Very kind, helpful and professional. Can’t wait for vehicle number 3.
Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!
Mat is is the best he was right on target and video descriptions are perfect. Shipping was alot faster than I thought it would be, as JCD didn't mess around. My van was at port and ready to go. I will be using JCD again soon, got my van now I want a car.
I hunted the internet for a broker I could trust with my money. JDC won and I am so happy I went with them. Matt and Yoshi are great. Matt puts up with a very demanding customer in me, I can certainly take up time. Matt sends me cars from the list I sent him, when I don't have time to check the auction. It is scary how accurate Matt is when I ask him to predict a selling price. He is always very close which sometimes is not fun but he really does know pricing. They have walked we through buying two cars now and have held my hand on both. I really apricate all the time and knowledge. After purchase they have also held my hand through the whole import process which can be daunting for a first timer. I am a dealer and Matt is great at suggesting other cars to import as well. I am very satisfied with my choice
What can I say? The service was friendly and good, and I got my car, which ended up being in a better condition than expected. Sure, there were couple of unforeseen snags that no-one had anticipated, but overall, it was an extremely positive experience. Hommat meni hyvin, auto tuli Suomeen eikä noiden pyytämä hintakaan ollut mikään mahdottoman paha.
I bought a 1993 RX7 FD from these guys they are great! Communication was very good, and prompt! Iv has my car now for 6 months and have been loving it! I would recommend emailing them and looking into the options! They are upfront about price and will steer you into the right direction on what the car will take to own! I’m working with Yoshiro to buy another car now! I’m very pleased with the service I received. It can be scary sending lots of money to a person you don’t know for a car you have never seen, but they will come through with everything they tell you they will do!
They've somehow made what was expected to be complicated, so simple. I got all the info I needed and imported my first JDM car without a single problem. Matthew was super fast to respond and always had an answer.
A must for exporting cars from Japan. I've exported various models with these guys now and they have been exactly how we wanted them with no underlying issues or surprises when they arrive. Very pleased and will continue to use these guys in the future!
This was my first time importing a vehicle for my personal use and naturally I was leary about who to go through. After looking through a few other places and after getting in touch with a longtime customer of theirs I decided to try these guys out. I can say without a doubt I'm glad I did. They are definitely professional and know their craft when it comes to getting you your dream car. Everything from getting cars inspected and bidding was completely transparent and went smoothly. I couldn't be happier with the car I bought and I hope down the line I'll be able to purchase another using these guys!! Thanks for all you guys do!!!