5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!
After an initial inquiry several years ago, I still wanted to get a Japanese Delica or Hiace. Matthew was immediately in contact and helped with all the details. His videos were perfect for my search. Matthew was able to answer all of my questions and my wife and I were able to make decisions based on the great information he provided. I would recommend Japan Car Direct to anyone interested in getting the right car at the best price.
The staff at Japan Car Direct made what I thought would a a difficult process very easy. Matt explained every step thoroughly and his advice on details of cars was spot on.
I imported a van though JCD and they made the process super straightforward. They were amazing at communicating and quick to answer any of my questions. If you are looking to import a car I would highly recommended them.
Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.
All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!
All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.
The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!
Mathew was great to work with and made what could be a scary daunting experience very easy. I am super happy with my car and am sure I will be importing with them again!
Working with Mathew and his team was an absolute pleasure. I went from never knowing you could import your own vehicle to owning my own Suzuki Cara within 6 months. Mathew was so helpful and completely transparent with me during the entire process. We spoke on the phone and via email and he helped me pick the perfect car exactly within my requirements. He dealt with my excitement and inexperience with patience and understanding. I couldn't be happier with my experience and will absolutely use Japan Car Direct again when it's time for another project. I highly recommend Mathew and Japan Car Direct.
Just purchased my second car through Japan Car Direct. Could not be more pleased with their customer service. Matt went above and beyond to help me find the right car. Translating countless auction sheets, messaging sellers, requesting vehicle inspections, putting up with me and my requests well after his time in the office, etc. I can happily and honestly say that I would recommend this company to anyone looking to purchase a car from Japan and that you will not be dissappinted. Very kind, helpful and professional. Can’t wait for vehicle number 3.
Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!
Mat is is the best he was right on target and video descriptions are perfect. Shipping was alot faster than I thought it would be, as JCD didn't mess around. My van was at port and ready to go. I will be using JCD again soon, got my van now I want a car.
I hunted the internet for a broker I could trust with my money. JDC won and I am so happy I went with them. Matt and Yoshi are great. Matt puts up with a very demanding customer in me, I can certainly take up time. Matt sends me cars from the list I sent him, when I don't have time to check the auction. It is scary how accurate Matt is when I ask him to predict a selling price. He is always very close which sometimes is not fun but he really does know pricing. They have walked we through buying two cars now and have held my hand on both. I really apricate all the time and knowledge. After purchase they have also held my hand through the whole import process which can be daunting for a first timer. I am a dealer and Matt is great at suggesting other cars to import as well. I am very satisfied with my choice
What can I say? The service was friendly and good, and I got my car, which ended up being in a better condition than expected. Sure, there were couple of unforeseen snags that no-one had anticipated, but overall, it was an extremely positive experience. Hommat meni hyvin, auto tuli Suomeen eikä noiden pyytämä hintakaan ollut mikään mahdottoman paha.