Anna T

By: Mathew Matusiak COMMENTS: 0
8
Feb
Hey Matt! The van is awesome!! I ended up having it shipped on a truck from the port. So excited, thank you!
Anna T – USA
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Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
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						Mathew at Japan Car Direct has been a HUGE help and continually went above and beyond with assisting me. It was my first time bidding on vehicles at auction and having them shipped to the US. He even helped me arrange a mechanic in Japan to do some work on the Hiace I purchased so that it would arrive in the US in tip top shape and be ready to hit the road. I look forward to doing more business with Mathew in the future and you should too!			
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Charles Gross		2021-04-19
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						Mason did a great job helping through the entire process for multiple vehicles. He answered all my questions and was fast with responding. Overall japancardirect did a great job with helping me get my vehicles.			
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Alex Holubowsky		2023-10-19
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						I have imported two vehicles through the folks at Japan Car Direct. Both times have been great experiences. Mathew’s expertise and patience is greatly appreciated. All the export paperwork is thorough and well done making the state side paperwork go without a hitch. I look forward to doing business with them again.			
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Jared Kalinski		2023-04-19
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						I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future. Thank you Mathew!! Jay A.			
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Acute Autoworks		2021-04-19
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						I cannot recommend scott, matt and the japancardirect team enough for importing vehicles. From initial contact right through until the process of collecting the vehicle from Bristol docks they have guided me step by step to make the entire process as easy as buying a vehicle in the uk. I have now imported 4 vehicles with these guys help including a 6.5 metre Winnebago!!! I would not use anyone else for my importing needs and their friendly helpful manner will make what can seem like a daunting task simple and an easily accessible market for high grade vehicles. Thanks guys and I hope to spend many more years importing vehicles through you. 👍👍👍			
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Lee Skinner		2018-04-19
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						They made this an easy new experience for us. We look forward to doing business with Yoshiro again. 👍👍👍👍👍			
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Ron Jentges		2020-04-19
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						Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team			
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David		2019-04-19
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						Fab team to work with. Have been dealing with them a number of years with no issues .			
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JMC Motors		2023-04-19
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						JCD was great! Mason was extremely helpful and knowledgable throughout the entire process. Will be using their services again and highly recommend.			
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Erik		2023-12-19
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						Great dependable business! Highly recommended! Thank you Mathew for all your hard work!			
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Dmitri Gordei		2022-04-19
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						I hunted the internet for a broker I could trust with my money. JDC won and I am so happy I went with them. Matt and Yoshi are great. Matt puts up with a very demanding customer in me, I can certainly take up time. Matt sends me cars from the list I sent him, when I don't have time to check the auction. It is scary how accurate Matt is when I ask him to predict a selling price. He is always very close which sometimes is not fun but he really does know pricing. They have walked we through buying two cars now and have held my hand on both. I really apricate all the time and knowledge. After purchase they have also held my hand through the whole import process which can be daunting for a first timer. I am a dealer and Matt is great at suggesting other cars to import as well. I am very satisfied with my choice			
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John Holmes		2019-04-19
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						First time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service! Excited about my new mini truck!			
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Ryan White		2022-04-19
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						Just drove my Japanese market 1991 Mercedes 300d to work for first time. Picked up from the dock last week and the car started right up. It runs quiet, is clean and was obviously well taken care of. I checked blowby via oil filter cap, and the compression seems very good for this diesel. Scott made the process of sorting through and deciding on this car easy and enjoyable. He helped steer me away from what might have been some poorer choices (check the auction sheets!) and we finally found the right car. If looking for a quality used car, the Japanese domestic market has superior stock to choose from (the Mercedes I got, like many European cars there is even LHD). Scott is the guy to get you in to that market - very easy to talk to and quick in responding to queries.			
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Nick r		2017-04-19
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						Great guys to do business with! Have been doing business with them for 8 months now and it has been fantastic!			
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Sam Thomas		2018-04-19
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						I purchased a JDM 2008 Toyota Prius through Japan Car Direct last year. The export agent, Mason, was easy to work with and made the process predictable and straight forward, so there were no surprises or hidden costs with the car itself and with logistics. The logistics supplier that Mason referred to in Vancouver to import the car into Canada was also very helpful and made the process stress free. Mason went above and beyond just facilitating the transaction and sourced new tires, rims, and accessories for the car that the car needed or that didn't come with the car. This was a big help as these parts and accessories for a 2008 Prius were either unavailable in Canada or would have cost an arm and a leg to purchase through a dealership. I was amazed at how good condition the car was in when it arrived. I picked it up in Vancouver and, right off the boat, drove it over 4000km straight to Ontario to get it home without any mechanical issues along the way.			
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kris clipsham		2024-03-19
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						この上なく素晴らしいです！！ カナダで車を探していた時にこの会社をネットで見つけました。正直、大変なんだろうな〜と思っていましたが 手続き本当に最低限で、楽々の輸入でした。 しかもカナダで中古車を買うより圧倒的に安く、綺麗で、走行距離も少ないです。 やりとりから何から全て楽しく、貴重な体験をさせていたただきました。 カナダでこの車と沢山走ります！ そしてまた次回、、よろしくお願いします！			
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Saki Ikeda		2023-09-19
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						This is my first time importing a vehicle from Japan. Yoshi has been very helpful and responsive. The process has been explained clearly on their website and Yoshi guided me in all the steps. Very Happy doing it with them.			
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sandesh m.s		2023-09-19
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						Great experience getting a Kei Truck from Japan to the UK. Mike was excellent and helped throughout the process.			
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Alex Padmore		2023-07-19
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						I haven't won any bids yet but JCD has been amazing to work with so far and I am confident that I have the best team helping with my JDM purchase!			
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Kevin Smart		2024-03-12
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						It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys.			
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Bobby Capa		2023-04-19
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						Always friendly and helpful. Never too much of a issue to help out even if it is the middle of the night. Recommended fully			
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Mafew Hunt		2017-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						After doing a bit of research I settled on using JCD to bid at the Japanese auctions for me and to facilitate the import of my dream car into Australia. Whenever I saw a car of interest, Mason would normally reply within an hour with a short video translating the Japanese auction sheet and additional info he had. They also organised additional inspections and photos at your request before you bid. Once I placed a winning bid, they used a partner shipping company (Dolphin shipping) and transferred all the info to them. From there the shipping company had a few extra questions and shipped my car and sent me an invoice for their services just before the car landed in AUS. These guys are very accessible, friendly and do a great job. Highly recommend. Thanks Mason for a job well done!			
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David Speranza		2023-04-19
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						It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough!			
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Law_of_the Za		2023-04-19
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						Many thanks to Matt at JCD for helping me with my kei import! I couldn`t be happier with it and am looking forward to the next one! Merry Christmas.			
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Marty Reba		2023-04-19
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						I imported a van though JCD and they made the process super straightforward. They were amazing at communicating and quick to answer any of my questions. If you are looking to import a car I would highly recommended them.			
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William Bender		2020-04-19
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						I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others.			
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Steve Cox		2023-04-19
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						Like Drew, I too can be a difficult customer, as well as a skeptic, but I must say that Matt was truly fantastic and patient with me. He found a Honda Kei truck that is perfect for what we needed for our business. Matt guided me through the import process, answered all my stupid questions, and also put me in touch with other professionals to help guide me through customs. I’m going to recommend someone else from JCD to assist customers in buying a vehicle, because I am selfish and want more of Matt’s time to help me with my next vehicle I plan to purchase through JCD. Yes, they’re that good. Thanks for the great experience!			
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David Angsten		2022-04-19
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						I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and responsive through the whole process, regardless of how many questions I asked or how scrutinous I was. Thanks a lot, JCD!			
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John W		2021-04-19
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						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
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James Heather		2023-04-19
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						These guys are great, I could not imagine doing this without them! Mike Nguyen is awesome, very friendly and professional. Thanks JCD!!!			
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Dominic Duncan Currieri		2023-04-19
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						Japan Car Direct is so amazing! About 6 months ago I wanted a Kei truck. I looked at purchasing them locally, but they were just too expensive. So, I looked at importing one through a company like JCD to save some money and to look for what I wanted exactly. While I was initially skeptical, after interacting with agents getting access to the auction site, I was so confident in the ability to import the car of my dreams. After months of bothering my agent, Taylor, with constant bids and random questions, I finally won an auction and purchased my truck. While I thought once I had paid the final bill to them that their services were over, I was dead wrong: Taylor was there to support me through the ENTIRE process. JCD worked so hard to make sure my truck was just how I wanted it, delivered as fast as possible, and affordable. While it was scary at first, it was just so easy! I am just now getting my truck registered and road-legal. My fulfillment in my new Kei truck and with JCD's services was so immense that I couldn't help convincing friends and family to make the same choice that I did: importing my JDM dream car through Japan Car Direct. Huge shoutout to Taylor and to the company. No wonder this company has so many five-star reviews on Google, they're amazing!			
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Cade Miller		2023-11-19
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						Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so.			
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J P		2023-04-19
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						Japan Car Direct is legit, and I absolutely would come back again to JCD to import another vehicle from Japan! Mason has been patient, responsive, and friendly as to put other importing companies to shame. He always responded to my emails within 1 business day, and always gave advance warning when he would not be available. The auction purchase and importing processes were transparent and completely logical. Their professionalism is second to none and I strongly recommend anyone on the fence to trust this company with your time and money. They're true car guys through and through.			
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Daniel Kim		2023-04-19
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						The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!			
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Anna Tedesco		2024-01-24
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						Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank !			
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daniele Bongio91		2023-04-19
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						Great service with Mason, definitely recommend! Two cars in so far and looking for plenty more!			
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Kleon Kollins		2023-04-19
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						As a business owner myself I strive to reach the highest level of customer satisfaction and it is a great pleasure to work with a business that shares similar goals. This is THE only place to go when importing a vehicle and at no point did I ever feel uncomfortable sending thousands of dollars to them via PayPal. The process is very straight forward and after it's all said and done you know exactly what you are getting before you receive it. Down to every last nut and bolt, the vehicle you are receiving is exactly what you ordered.			
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Dylan carr		2017-04-19
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						I have all positive things to say about Scott and his team at Japan Car Direct. We purchased and imported 2 mini trucks to the US and the process was very smooth. I could not imagine the communication and responsiveness to have been any better. Japan Car Direct exceeded my expectations. Thanks!			
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Andy Johnson		2016-04-19
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						A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys . youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid			
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Stephen Reid		2021-04-19
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						This was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future!			
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Puneet Singh		2023-04-19
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						I used Japan Car Direct to bid and win a Daihatsu HiJet Cargo. Mason was my point of contact and was brilliant in guiding me through the process, detailing how to make the initial deposit to allow bidding, detailing the auction costs and shipping costs, so that I could work out a budget. The platform for searching vehicles that are coming to auction was easy to use, and Mason was very helpful in explaining all the vehicle description codes and provided a really useful review for individual vehicles that I short listed, and then arranged for the vehicle to be independently inspected prior to bidding. Payment on my winning vehicle was straight forward by BACs to Japan Car Direct and then Mason took care of arranging shipping, and sending through the bill of lading and other documents. Once the vehicle arrived at the JCD yard I received very comprehensive photos. Shipping took about 7 weeks from Japan to Newcastle in the UK, and the vehicle arrived safely in perfect condition. I used RJJ Freight for customs clearance, which made the process of getting the vehicle into the UK stress free.			
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Iain Hannah		2024-04-20
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						My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again!			
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William Gundy		2021-04-19
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						FIRST TIME BUYER Update first car got here and process was painless, yoshi put me in touch with local importer to make sure all paper work was in order and I would have no issues at pick up, Wich I did not…can not say enough good thing about yoshi and the group at Japan car direct…Also I paid a little extra and had a bunch of service done in Japan where the parts and labor was way cheaper then here in the states…car runs great and I am super satisfied First post: So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars.			
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Alpesh Patel		2023-04-19
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						Had a great experience finding and importing a classic car. Worked with Mathew Matusiak and guided me all throughout the process. Would highly recommend Japan Car Direct.			
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Jagger Wakefield		2020-04-19
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						Scott and I not only have an excellent working relationship, but we have also grown to become good friends. I have imported over 100 vehicles from Japan Car Direct over the last 4 years since the Myanmar market opened up. Scott always makes his best effort to take care of any issues that come up along the way, and resolve them in a fair manner. I look forward to continue working with Japan Car Direct. Best Regards, John			
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John Singh		2017-04-19
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						This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas			
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Poutler		2020-04-19
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						I personally worked with Mathew from Japan Car Direct and he was awesome! He always responded and answer any questions I had, just keep in mind that you will get your response in the middle of the night due to the time difference. They walk you through every step until you drive your vehicle away. Period....Planning to use them again very soon!			
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Ryan Schaffer		2019-04-19
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						I live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made this an easy process. His patience with me is worth an award alone, hahaha this is a very great and trustworthy company. I will use JCD again and I recommend them to anyone in need of a car. 私は日本に住んでいて、車を買うのは難しいかもしれませんが、Japan CarDirectのYoshiroはこれを本当に簡単なプロセスにしました。彼の私に対する忍耐力は、賞を受賞するだけの価値があります。ハハハ、これは非常に素晴らしく、信頼できる会社です。もう一度JCDを使いますので、車が必要な方にお勧めします。			
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R.		2022-04-19
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						Before this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these guys a shot and bought a JDM Tesla into the country in the midst of the oil price hikes. The process is painless end to end and I was well looked after by Mike. Definitely recommend Japan Car Direct for the auction and shipping service.			
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Edward Yuan		2023-04-19
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						Excellent service from beginning to end. I registered over the new year holidays and received an automatic out of office response and also still received personal response indicating when auctions resumed. The process takes doing your own due diligence to study the cars you want but the guys at JCD will assist where they can as well.			
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Mike Witting		2020-04-19
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						Awesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land Cruiser Prado (2 door, black, low milage) and managed to locate one at a used car dealer in Japan. Mason helped every step of the way to coordinate with the dealer, make the deal, transport the car to the port, coordinate with the port staff to store the Prado till it turned 25 years on the month (had to sit at the port a couple months), and then finally have the Prado cleaned before it was loaded on the boat. Lots of pictures always accompanied updates and any questions I had were answered with no problems. Everything was super easy and zero stress. Definitely will be using these guys again in the future!			
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Jacob Quick		2023-04-19
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						Awesome work from Mat. Couldn’t have been more helpful if I asked and was really clear with everything involved. Pice estimates for the shipping were very accurate. 10/10 will definitely recommend and maybe even use again some day.			
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Lachlan Hanwright		2023-04-19
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						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
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misti pyper		2023-04-19
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						I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.			
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Matt B		2020-04-19
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						Absolutely amazing experience! Taylor went above and beyond to help me import my truck. He even negotiated a deal for me on a car that wasn't on their usual auction sites. Really an unbelievably great experience for $500. If you are considering importing a car, don't do it alone, use these guys!			
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Pittsburgh Good Deeds		2022-04-19
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						This is my second vehicle that Mike at Japan Car Direct has helped me import to the U.S. and the third I have been involved with. Impeccable service and if you do your homework and get the inspections on the vehicles you are interested in, you can get some great deals in Japan. The last vehicle took 1 month to arrive and 3 days to clear customs. I could not be happier with the car.			
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Dale Ficken		2023-07-19
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						Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle.			
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Eric Amon		2021-04-19
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						In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with. Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car. Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched!			
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Sebastian Kurpiel		2022-04-19
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						I was introduced to Japan Car Direct (JCD) through a friend that imported his own Kei truck. Prior to me reaching out to JCD, I researched many other online buyers of JDM cars for many years and came away very disappointed for various reasons: their buyer's fee or fees were ridiculously high; the price of their cars were ridiculously high; they seemed ambivalent about my needs; their English was not strong; the selection of their cars were very limited and/or their stock was full of cars that had been there for months, if not years. Most importantly, I had no confidence they were acting on my behalf. JCD was completely different. Since July of 2016, I have purchased 8 vehicles from JCD. They guided me and advised me as to which cars were solid, roadworthy, and mechanically sound. There were cars that I really really wanted and they advised me numerous times to pass on them because of their condition and I know they were right. I have purchased cars that I was able to re-sell with confidence and were in amazing shape. Most exceeded my expectations. They care and they are by my side at every step of the process. Raphael Sanchez Your review will be posted publicly on the web. Learn more			
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Raphael Sanchez		2017-04-19
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						Just awesome people to deal with... I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go into it with the money I had, and be overwhelmed by fees and other costs, I even made a spreadsheet with every cost listed on JCD’s website. And it turns out, that feeling I was scared of never came. Mathew at JCD is a gem, he helped me from my viewing days all the way to the end, translating and giving great advice on what the steps are, making everything crystal clear and easily digestible. All of my questions, and misunderstandings were dealt with with kindness and professionalism. Patience is a virtue that JCD (and from my experience Mathew) have in droves. Knowing how worried I was, Mathew's help was the reason I managed to stay sane through my first large purchase and my first vehicle import. Even up to the time when the car was out of Japan and en route to Canada, Mathew put me on to Al Thompson who was ALSO phenomenal to work with, he fought for me with the docks who have slowed down due to covid, and we got my Supra released in jig time! Thanks to Mathew, JCD, and Al for the phenomenal service, and I hope to work with you all again in the future!			
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Bayshore Boys		2021-04-19
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						This is a company with which I have been doing business for 4 years. Very reliable partners with whom it is easy and convenient for me to work. Highly recommend.			
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Sergey Kashchuk		2023-04-19
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						The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!			
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Joey Rodriguez		2019-04-19
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						My experience with Japan Car Direct was flawless. From finding the right vehicle to payment and delivery, everything was a breeze. This was my first foreign import and I was impressed with how communicative and efficient the team was. Yoshiro was very helpful in guiding me through the process and being patient with me throughout.The only thing I would mention is that have the spare key couriered separately as one of my key fobs went missing during shipment. Cost me a bit to replace and reprogram; but not the end of the world. Just flagging as good practice for anyone thinking of buying a vehicle for import.Otherwise, would highly recommend Japan Car Direct and would use them again and again.			
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Robert McCall		2024-01-18
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						I worked with JapanCarDirect to import a 4WD van. It took three months, lots of legwork, a good auction score, and plenty of fees to pay, but I now have a fully legal and awesome van that is in great shape minus a few issues that are to be expected of a 25-year old van. It's super fun to drive, super unique, and I feel like I'm part of the community. I can pass VW vans and chuckle as they look at me driving RHD several inches above their vehicle. However, as my favorite youtuber subject matter expert on these kinds of vans, you have to be somewhat of an auto enthusiast to really enjoy these cars. You can find gold among the lower value vehicles. There's an element of risk buying from auction, but I got all vehicles I was really interested in inspected to give me more confidence completing the contraction, granting that I've never owned two vehicles before. Plus, I knew exactly what I wanted, so I was able to bid with confidence. Having two cars as driving options is super handy!			
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Steve Seattle		2022-04-19
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						Great experience. Extremely easy process and Kept me well informed. Highly recommend them if looking to purchase a vehicle from Japan.			
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Antonio Sevilla		2023-04-19
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						Mason was very helpful through the whole process. Thank you JCD for an amazing experience. I will definitely continue doing business with the team.			
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orlando machin		2023-10-19
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						My relationship with Japan car direct has been smooth and fast growing. We have helped our customers, friends and colleagues get their dream cars particularly here in Kenya. The latest Premio car that we have shipped in Kenya is one of the cars that everyone admires to have due to its immaculate features. Japan car direct has been and will remain the trusted and cheaper option to realize your dream car. Please get in touch with us at japan car direct. hurry while stocks last, we deliver at your convenient and value for your hard earned money/savings.			
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Omondi George Otieno		2017-04-19
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						I was considering importing a vehicle into Canada from Japan for a while and explored a few different companies but ultimately ended up going with JCD because of their exemplary customer service and I was not disappointed with my decision. I sent JCD about 100 emails (no lie, I wanted to be absolutely sure about the process and everything and they answered most of them prior to me committing to buy a car through them) and they responded to every single one of my questions. The purchasing process was easy and I ended up getting a nice little Mercedes for the summer. Even after JCD had finished their business with me and I was working with an importer they recommended (who was also a pleasure to work with) and I had a couple of outstanding questions they again answered me promptly, honestly and, most importantly, knowledgeably. These guys bid in the auction for you and have a mechanic inspect the car (optional for a small fee) so you know exactly what you're getting. The car I got was exactly as described to me, no surprises and had it on the road almost immediately. If you check out a lot of the other japanese exporters who have selection of cars to choose from and check the auction sheets which are often posted it's easy to see that they are trying to sell crappy cars (typically they are rated R for repaired). I cannot recommend JCD enough and I think I'll probably get my next 'daily driver' through them as well. The process was easy, they were knowledgeable and, most importantly, I got a great deal on a car.			
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Margaret Sloan		2018-04-19
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						Good👍👍			
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Mr abett		2021-04-19
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						Yoshiro and the JCD guys did an outstanding job helping me to import my Kei Truck. Over the course of the few months it took, and lots and lots of emails, they happily answered all of my dumb questions, and never ceased to be prompt, professional, and extremely helpful. I don't know how I would've done this without them!			
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Mitchell H		2023-10-19
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						I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD!			
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dylan christner		2021-04-19
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						Just picked up my car that I bought through JCD. I was a complete newbie about buying a car overseas and Mathew was kind enough to basically hold my hand and help me through the process. It seems pretty daunting at first but if I can do it anybody can. Highly recommend JCD!			
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TK Mad		2023-04-19
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						I highly recommend Japan Car Direct. I just brought my first imported car home today, and I still don't understand all the steps from start to finish, but regardless, everything ran like a well oiled machine from an auction house to a port city south of Tokyo to Tacoma, WA, USA, export, import, etc... The people I worked with at Japan Car Direct were highly professional, patient, informative, and responsive. Cheers!			
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Wilfred Thompson		2023-08-19
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						The team at JCD made buying a car from another country easier than I could have imagined. I worked with Yoshiro and he always replied extremely fast when I sent links to cars I was interested in bidding on and even offered advice on how to more effectively judge the condition of a vehicle to pick out exactly what I was looking for. Would recommend to anyone looking to import their first car, or even their tenth.			
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Seth Garrett		2023-12-19
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						Imagine you want to buy a car from Japan. You aren't there, you have no contacts there, you don't know the system. What can you do? I know the answer to this one! Do business with Japan Car Direct. I was that newbie, I had so many question - so many concerns. Mike Nguyen was kind enough to respond to everyone of them with patience and kindness. I can only imagine that almost every one of his multiple clients are doing the same thing - maybe at the same time! If that is so, I never got the feeling that I was a pest (I probably was). The result for me was a pleasant surprise. Probably due to my location, the car came faster than I imagined. My whole process (winning bid to delivery) took a month and ten days. So the moral is let these pros take care of you - because they will. The happy ending is that you will get the car of your dreams and these guys will have your back the whole time!			
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Craig Lewis		2023-07-19
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						Had a great experience with Mason! Thanks again.			
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Frey		2023-10-19
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						Mike was excellent through & through in helping me purchase my first import through Japanese auction. Very thorough, and quick responses every time I wanted info on a car I saw up for auction. The screen recordings with auction sheet translations was key to finding the right car for me. Their references to a stateside broker was also paramount to my successful import experience. Highly recommend for anyone looking to purchase a vehicle in Japan and import into the US.			
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Sam Loomis Visuals		2023-12-06
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						Working with JCD, specifically Yoshiro, has been a thoroughly pleasant experience from start to finish. They were able to answer all my myriad of ever expanding questions regarding not only the purchase process but intermediate shipping, receiving. Once I had decided on the vehicle itself they were quite helpful with specific details pertaining to the particular model I was after, spotting problems and subtle differences in options which I likely would have overlooked being new to the process and vehicles. The one hang-up with shipping which occurred was handled quickly, professionally and fairly leaving me feeling very confident in using this company again for my next importation. All told putting my trust and money in someone half way around the world and then hoping I would actually receive what was agreed upon was daunting to say the least. JCD made the entire process as transparent as possible and were responsive and attentive to questions and changes in schedule general plans, I would and have recommended them to friends for importation needs.			
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K		2022-04-19
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						As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew			
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A G19		2022-04-19
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						Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon.			
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Galen Haye		2022-04-19
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						I used JCD to purchase and import a 1994 Mitsubishi Delica from Japan to The States. Mathew was excellent and translated many auction sheets for me and was both patient and thorough while answering the many, many questions I had. I definitely recommend them!			
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Daniel Green		2020-04-19
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						Can't fault these guys - this was the first time I've bought a car at any auction, let alone one in Japan. The support from Yoshiro was brilliant, very patient with me and ensured that I only bid on cars worth having. The car I have bought far exceeds expectations in every way and the whole process of purchase and shipping was all taken care of - top marks and thank you			
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Phil Stebbing		2022-04-19
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						Mathew and the fine folks of JCD were pros and I couldn't be happier with my Honda Acty Street. Shipping was easy to follow, they laid out exactly how to go about picking up my van from customs and getting it home was a breeze. Been driving it for a few months now and still purring away. It's scary buying a vehicle sight unseen but they are willing to double check everything before you even put your bid in. The right hand drive is rad and my little baby Racoon gets quite a bit of attention. The only thing to make sure of is check your state laws. Some states are trying to pull Kei trucks and vans off the road. But that is no bearing on JCD. Everything on their end was silky smooth. Would love to buy another couple and have a whole fleet! Even came with original manuals and some artwork from the previous owner's children! Can't put into words how happy I am! JCD rules!			
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Andrew McQuesten		2022-04-19
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						Mason was amazing to work with. Incredibly responsive and answered all of my questions. I would absolutely do this again and have recommended Mason to all my friends. Auction bidding, inspections, and shipping were all flawless. The best part is that I had a blast finding my truck, bidding, and watching it make its way to the U.S.			
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Steven Roth		2024-04-18
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						I had a great experience with Japan Car Direct, an auction broker and car exporter that helped me find and import a Kei truck from Japan. Communication was great throughout the whole process. They were very responsive and answered all of my questions, no matter how dumb they seemed. They took time to explain the entire process, from bidding to shipping, and made it very easy and stress free. I am very happy with their service and would highly recommend them to anyone looking for a reliable and professional company to import a car from Japan. Thank you, Taylor and Japan Car Direct!			
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D M		2023-08-19
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						IF YOU ARE OVERLY CAUTIOUS READ THIS I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone. Drew			
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Drew Carapella		2021-04-19
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						Great to do business with. Mathew was very helpful and guided me through the process to import a Nissan Elgrande. I can thoroughly recommend them for anyone else wanting to import vehicles.			
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Jonathan Pyne		2022-04-19
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						I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.			
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scott snow		2021-04-19
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						The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat.			
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Craig Lancashire		2023-04-19