Galen Haye

By: Japan Car Direct COMMENTS: 0
4
Dec
Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon.
Galen Haye
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Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
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						Matthew and Japan Car Direct made the whole import process extremely easy for me, and at a very fair price. Will be using again!			
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Scott Anderson		2021-04-19
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						Thanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow up. Will definitely pass the word around !!! 👌🇨🇦🇯🇵			
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OG RAYMOND		2021-04-19
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						Do yourself a favor, call Mathew at Japan Car Direct. Let him take the worry about doing business over seas off your plate. Not knowing anything about importing vehicles from Japan, I spent countless hours studying and trying to figure it all out. The headaches were too much! After Mathew walked me through the process it was a piece of cake. We've already bought a couple and are now buying more with complete confidence. Thanks guys, much much appreciated.			
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Richard Harris		2021-04-19
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						I chose JCD based upon the recommendation of a neighbor. I already had a car on its way from another company and knew that I didn't want to go through them again for my second car. Selecting the car was a much more pleasant and interactive experience and I felt much more confident in my purchase that I had before. Scheduling/shipping was transparent and I had all of the documentation in my hands well before I needed it. US Customs and the BMV were both a breeze and I had the vehicle and an Indiana title in hand 8 days after my Jimny arrived at port! I would absolutely go through JCD again for future imports!			
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Randy Turner		2018-04-19
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						First time customer review: All around a great company to work with. Mathew was very responsive and helped me throughout the entire process. With this being the first time importing a vehicle, there were a lot of questions I had and he made sure to answer everything and kept me posted throughout the process. I would highly recommend Japan Car Direct and would happily work with them in the future.			
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Adam Fifield		2022-04-19
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						Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon.			
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Galen Haye		2022-04-19
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						I had a great experience with Japan Car Direct. Matt helped answer all my questions and guide me thru the process successfully. Buying a car sight unseen can be stressful - especially when that car is in another country, but they made it a comfortable, easy experience. 10/10 would import another vehicle with them in the future.			
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Jake Metz		2022-04-19
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						This is as good as no-sight car buying can get and I 100% recommend using these guys. Take your time, work with them, and you'll get exactly what you want. I was in the market for a Skyline and told Yoshiro what I was looking for ('98 or older, RWD, no rust, no accidents). He asked a few questions to gauge how much I cared about different aspects. I sent them the deposit and got started. From there I used their auction database to find cars I was interested in and I spent about a month looking at different auctions. Many times Yoshiro would discover something about the car I wouldn't have caught that made it a no-go, and his honesty probably saved me from a few lemons. Eventually this R34 closed without meeting reserve, and Yoshiro guided me through the negotiations process (which I was completely unfamiliar with). You only need 1 bank transfer to pay the rest of the fees which simplifies things. After that was done he got the car moved to the shipping yard. This was during peak covid, so of course there were tons of delays getting it onto a ship. Yoshiro provided regular updates, and once it was loaded he immediately sent me all the relevant documents and helped me find a broker to transport it from the port to my house. I'm extremely happy with the car and am super grateful that I had the help I did from the JCD guys to get it. It was honestly way simpler and easier than I thought it was going to be, and I almost prefer it to buying from dealerships!			
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Daniel Schultz		2023-04-19
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						Fantastic experience bidding and buying a 1994 Honda Acty Van.  Mason van Dyk was an excellent ally through the entire process.  I was very nervous conducting business with a company in another country but they made the entire process painless.  I highly recommend paying for the inspection before you bid and be sure to take a look at the time change so you can get the report in time before the auction starts.    Thank you for being honest and fair in your dealings with me.			
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Joel Mason		2024-03-09
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						Awesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle and he walked me through step by step and didn't mind answering all my millions of questions. I probably looked at 100+ different trucks and Taylor was instrumental in helping me make informed decisions on which trucks I should try to bid on and which ones I should probably avoid. I ended up purchasing three mini-trucks, one for myself and two other family members. We love them!!!! Great for working around the farm or yard, hunting, taking to the mountains and cruising the back mountain roads or just a daily commuter as I use mine for. If you are looking to import any vehicle from Japan, I would highly recommend the friendly and knowledgeable staff at JCD.			
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Eric Southerland		2023-07-19
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						It is my first time to import a car and it went good. thanks to JCD and thanks to Mike for his cooperations. All the best ✌️			
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Ali Arfaj		2023-10-19
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						This is my second vehicle that Mike at Japan Car Direct has helped me import to the U.S. and the third I have been involved with. Impeccable service and if you do your homework and get the inspections on the vehicles you are interested in, you can get some great deals in Japan. The last vehicle took 1 month to arrive and 3 days to clear customs. I could not be happier with the car.			
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Dale Ficken		2023-07-19
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						Great first experience purchasing and importing a kei truck with help from the team at JCD! Yoshi was awesome to work with, he always replied quickly, was available for skype calls, and gave great guidance in selecting a quality vehicles at auction to bid on. The importing process went smoothly and the vehicle exceeded all of my expectations. Big thanks to Yoshi and the JCD team for making my kei truck dream a reality!			
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Thomas Slayton		2023-06-19
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						Mathew and the fine folks of JCD were pros and I couldn't be happier with my Honda Acty Street. Shipping was easy to follow, they laid out exactly how to go about picking up my van from customs and getting it home was a breeze. Been driving it for a few months now and still purring away. It's scary buying a vehicle sight unseen but they are willing to double check everything before you even put your bid in. The right hand drive is rad and my little baby Racoon gets quite a bit of attention. The only thing to make sure of is check your state laws. Some states are trying to pull Kei trucks and vans off the road. But that is no bearing on JCD. Everything on their end was silky smooth. Would love to buy another couple and have a whole fleet! Even came with original manuals and some artwork from the previous owner's children! Can't put into words how happy I am! JCD rules!			
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Andrew McQuesten		2022-04-19
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						I highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you throughout the entire process. Import was seamless. Mike was great to work with. Highly recommend the team at JCD.			
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Sir Selrahc		2023-04-19
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						Great experience. Extremely easy process and Kept me well informed. Highly recommend them if looking to purchase a vehicle from Japan.			
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Antonio Sevilla		2023-04-19
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						I can't say anything negative about my experience with JCD. Despite the time difference, everyone communicated quickly and thoroughly. Yoshiro did a great job steering me away from junk vehicles and aided me in finding something very nice. If you're considering purchasing a JDM vehicle, you'd be foolish not to use JCD!			
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Rich Neilson		2024-03-19
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						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
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						Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more!			
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Jack Ellis		2021-04-19
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						Mathew was great to work with and made the process smooth through explanations and doing lots of research. If you are looking at buying a mini-truck I highly recommend these guys. They know the product well, know the auctions system in Japan, and are a good representative of you as the buyer in the process, AND, throughout the whole process, stay in touch, work very hard finding just the right truck, and answer every question you or could ever come up with. Very trustworthy service.			
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Kevin Van De Wege		2019-04-19
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						I was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance along the way. He was quick to respond and most importantly, his word was good. Everything came to pass as he advised. The only point that went differently from his anticipation was the duty tax, which inherently has room for interpretation and may depend on the port of delivery. Would I go to Mathew and JCD again? Absolutely! With his help I obtained a suzuki carry with 8k miles, 4wd hi/lo w/ diff lock, in excellent condition, for a total of 5k from auction to driveway--tremendous value in my estimation. Thanks Mathew, the little truck is a fine addition to the farm. My kids, and my wife, love to drive it:)			
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Patrick Molitor		2021-04-19
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						This is my first time importing a vehicle from Japan. Yoshi has been very helpful and responsive. The process has been explained clearly on their website and Yoshi guided me in all the steps. Very Happy doing it with them.			
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sandesh m.s		2023-09-19
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						The process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would definitely recommend them!			
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Ryan Elway		2023-04-19
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						An alle deutschen Interessenten die sich ein Auto aus Japan kaufen möchten. Ich kann das Unternehmen sehr empfehlen und war mit meiner Abwicklung sehr zufrieden. Die Übersetzungen der auction sheets und perfekte, schnelle Kommunikation mit Matt kann ich nur empfehlen. Die ganze Abwicklung der Verschiffung und Dokumente war sehr professionell. Hier ist man auf alle Fälle sehr gut aufgehoben! 👍🏼👍🏼👍🏼			
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Nico's Car Disease		2020-04-19
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						Love these guys! They are fantastic to work with			
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Iconic Classic Motors		2023-04-19
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						Mathew was great to work with and everything went well through the auction and export process. He was very patient with all my questions since it was my first time through the process. I highly recommend the JCD team!			
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Jack Wagner		2022-04-19
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						Mathew was great to work with. I recommend Japan Car Direct.			
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Troy Meek		2019-04-19
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						Mathew was extremely patient with me from start to finish, during a time when COVID backlogs and the Suez canal blockage happened - can only imagine this being mega stressful from your side! Super efficient, direct and no fuss, I've already recommended JCD to friends and will definitely be back in the future.			
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Adam Delaney		2022-04-19
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						Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!			
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Dami Eugi		2019-04-19
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						I just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in making sure their clients are always happy and informed about the vehicles they are purchasing. I am still in the buying process but so far 5/5 definitely. I’ll keep everyone posted when I do find a car!			
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Mahad Awan		2021-04-19
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						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
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misti pyper		2023-04-19
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						A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order.			
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Bobby Crumpley		2023-04-19
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						I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others.			
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Steve Cox		2023-04-19
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						Great to do business with. Mathew was very helpful and guided me through the process to import a Nissan Elgrande. I can thoroughly recommend them for anyone else wanting to import vehicles.			
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Jonathan Pyne		2022-04-19
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						Mike was excellent through & through in helping me purchase my first import through Japanese auction. Very thorough, and quick responses every time I wanted info on a car I saw up for auction. The screen recordings with auction sheet translations was key to finding the right car for me. Their references to a stateside broker was also paramount to my successful import experience. Highly recommend for anyone looking to purchase a vehicle in Japan and import into the US.			
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Sam Loomis Visuals		2023-12-06
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						Great experience working with Japan Car Direct. Very helpful, great communication and very patient with a first time mini truck buyer and importer.			
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Sven MacAller		2021-04-19
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						Wonderful experience! Matt was patient with me, first time buyer, and made the process very smooth for the importation process.			
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David Sheppard		2021-04-19
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						Wouldn't recommend anyone else! I have been dealing with Taylor for over a month now and have imported multiple cars from Toyota aristo's, laurels and Spirit R RX7s. Taylor and the team at JCD make the process very easy. If you want the best service and a very easy to talk to outgoing exporter then Taylor is your guy! 🤙 Onwards and upwards. Will be importing many more cars through JCD.			
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H Ambrose		2021-04-19
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						Many thanks to Matt at JCD for helping me with my kei import! I couldn`t be happier with it and am looking forward to the next one! Merry Christmas.			
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Marty Reba		2023-04-19
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						Great team, great service! Mike, Matt and the entire team were super knowledgeable and patient about explaining the process of bidding for a JDM vehicle at auction and shipping the vehicle overseas. Always quick to respond and professional. They made sure I found the exact car I was looking for. I would definitely recommend!			
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A ukognes		2023-11-19
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						I am extremely happy with my vehicle and the service I received from JCD! Highly recommend if you need a real truck.			
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Matthew Blair		2023-05-19
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						A few months ago I set out on my goal of importing a vehicle from Japan through an auction. After tons and TONs of research and countless emails, I decided to use Japan Car Direct as my exporter in Japan. From the beginning of my interactions with JCD, I was thoroughly impressed. My contact, Yoshi, was amazing...definitely a huge asset to the JCD team. He answered all of my questions promptly, translated dozens of auction sheets for me, and advised me of what to watch out for when looking for a vehicle. He was beyond helpful! I picked up my Kei truck at the port in Newport News a few weeks ago and couldn't be more pleased. Since then, the truck has made it to its final home in Charlottesville, VA on my farm. Yoshi and the other guys at JCD are now my go to team for more of these soon. Thanks again JCD and keep doing what you guys do! You all are the real deal. EDIT: One year later and I've just bought my 8th vehicle from the gang at JCD. There really is no one else you should go to. These guys are hands down, the best in the biz.			
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Nick Webb		2021-04-19
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						Excellent service. Friendly and reliable. Always going that extra mile to improve on what is already an excellent service provided. Highly recommended.			
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Krystopher Short		2016-04-19
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						I bought a 1993 RX7 FD from these guys they are great! Communication was very good, and prompt! Iv has my car now for 6 months and have been loving it! I would recommend emailing them and looking into the options! They are upfront about price and will steer you into the right direction on what the car will take to own! I’m working with Yoshiro to buy another car now! I’m very pleased with the service I received. It can be scary sending lots of money to a person you don’t know for a car you have never seen, but they will come through with everything they tell you they will do!			
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Spencer David		2019-04-19
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						Mike helped me with purchasing and importing my first JDM car (JZX100 Chaser). Throughout the entire process, Mike was extremely professional and I really appreciated his availability to answering all my questions/requests. Despite the numerous amount of questions I had (I am an extremely anxious person), responses from JCD were always concise and carried a very professional tone which I particularly appreciated and I think is very representative of working with a Japanese vs US-based company for importing. Initially, I was split between using JCD versus a US-based importer (like The Import Guys). But after considering the material difference in pricing, especially given the JPY FX rate, I thought I'd go with JCD given they are based in Japan and I figured paperwork and communication between them and other local entities in Japan would be easier. Sure enough, no regrets! Everything went extremely smoothly after winning my bid, I was essentially hands off when it came to getting the car out of Japan. The only clarification I'd provide to other potential customers is just recognizing that JCD provides all services up until the car is on the boat, then its on you to coordinate with a customs broker and shipping company to have the car clear US customs and get released. All in all, JCD really handled all the paperwork needed and I couldn't have imagined a more simple importing process. Wouldn't hesitate to use them again!			
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Michael Tan		2024-01-19
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						Mike and the team helped me buy a Subaru Sambar and export it to the US. This was my first time and JCD's professionality and willingness to help me understand the process made it a worry free experience. I would highly recommend them!			
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Andrew Austin		2023-09-19
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						Scott and I not only have an excellent working relationship, but we have also grown to become good friends. I have imported over 100 vehicles from Japan Car Direct over the last 4 years since the Myanmar market opened up. Scott always makes his best effort to take care of any issues that come up along the way, and resolve them in a fair manner. I look forward to continue working with Japan Car Direct. Best Regards, John			
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John Singh		2017-04-19
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						Mason was amazing to work with. Incredibly responsive and answered all of my questions. I would absolutely do this again and have recommended Mason to all my friends. Auction bidding, inspections, and shipping were all flawless. The best part is that I had a blast finding my truck, bidding, and watching it make its way to the U.S.			
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Steven Roth		2024-04-18
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						Amazing service, super transparent and kept me updated throughout the whole process! Highly recommend working with Mason especially if you're looking to import to Canada. He is very knowledgeable on what the process looks like.			
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Philip Summers		2024-04-26
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1524096000_278.png" alt="Reale County Motors Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						I have used Japan Car Direct exclusively for years. They are the only people I trust overseas. Very quick and polite responses every time.			
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Reale County Motors		2018-04-19
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						What can I say? The service was friendly and good, and I got my car, which ended up being in a better condition than expected. Sure, there were couple of unforeseen snags that no-one had anticipated, but overall, it was an extremely positive experience. Hommat meni hyvin, auto tuli Suomeen eikä noiden pyytämä hintakaan ollut mikään mahdottoman paha.			
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MT		2019-04-19
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						All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.			
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Jesse Wencius		2020-04-19
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						My son and I worked with Mike N at Japan Car Direct, and had an outstanding experience. Their services are exactly what you'd hope for - they help you find the right vehicle at the right price, and they help you get it on its way to a port near you. Mike's guidance around the timing and paperwork ends was really great. We picked up our Mitsubishi Minicab in Freeport, TX and got it home over the weekend (on schedule). It's a little dirty in this picture, but cleaned up nicely with a bath. Big thanks to Mike and the JCD team for helping us make this happen. We've already recommended JCD to others, and will continue to.			
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Peter Rigney		2023-04-19
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						This was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future!			
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Puneet Singh		2023-04-19
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						Very experienced car dealers!! My first time buying a vehicle on auction. The guidance from Yoshi was magnificent with prompt responses and great advice. I received my vehicle on time and in great condition.. Thank you again for your service.			
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Ryan Ramsarran		2023-07-19
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						Great service with Mason, definitely recommend! Two cars in so far and looking for plenty more!			
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Kleon Kollins		2023-04-19
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						I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles !			
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Vince Jabbal		2021-04-19
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						Just picked up my car that I bought through JCD. I was a complete newbie about buying a car overseas and Mathew was kind enough to basically hold my hand and help me through the process. It seems pretty daunting at first but if I can do it anybody can. Highly recommend JCD!			
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TK Mad		2023-04-19
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						Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.			
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Mugen 99		2020-04-19
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						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
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chris casali		2020-04-19
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						Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle itself. Mathew was unfailingly kind, patient, and helpful through the process. He helped me to understand more about Sambars specifically and Kei trucks in general, as well as everything from bidding through shipping and customs clearance (though they do not provide that service per se). I cannot tell you how many questions he promptly answered about the process and about specific vehicles I considered purchasing. I highly recommend that anyone who wants to import a car from Japan work with Japan Car Direct.			
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David Dannenberg		2021-04-19
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						Great buying experience, bought my first Japan import from mike, everything went super smooth no unnecessary waiting time these guys are experts. Def. Recommend them 👌🏽			
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Franck Keunecke		2023-10-19
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						This group, and specifically Yoshiro, have always gone above and beyond in helping me to navigate the significant inventory of cars. I have learned so much from the information they provide. Just an incredibly responsive, patient, knowledgeable and helpful group of professionals. First vehicle received was super clean and mechanically sound.			
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Randy Noble		2023-04-19
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						They've somehow made what was expected to be complicated, so simple. I got all the info I needed and imported my first JDM car without a single problem. Matthew was super fast to respond and always had an answer.			
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Elliott Riggen		2019-04-19
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						I purchased a JDM 2008 Toyota Prius through Japan Car Direct last year. The export agent, Mason, was easy to work with and made the process predictable and straight forward, so there were no surprises or hidden costs with the car itself and with logistics. The logistics supplier that Mason referred to in Vancouver to import the car into Canada was also very helpful and made the process stress free. Mason went above and beyond just facilitating the transaction and sourced new tires, rims, and accessories for the car that the car needed or that didn't come with the car. This was a big help as these parts and accessories for a 2008 Prius were either unavailable in Canada or would have cost an arm and a leg to purchase through a dealership. I was amazed at how good condition the car was in when it arrived. I picked it up in Vancouver and, right off the boat, drove it over 4000km straight to Ontario to get it home without any mechanical issues along the way.			
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kris clipsham		2024-03-19
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						Great service. This was my first time importing a car from Japan. Everything was well explained and the whole process went very smooth. Would highly recommend!! Thank you Yoshi!			
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John Power		2023-04-19
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						I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.			
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scott snow		2021-04-19
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						10 stars for service! This was my first time importing, we used JPD on a recommendation from a friend and I was really blown away by the service which Andrew and Mathew provided. It was certainly a pleasure dealing with them, very professional and the communication was great. I'd be happy to recommend and use them again. Thanks team for my new Dad wagon!			
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Jeff Cheok		2022-04-19
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						I used Japan Car Direct to bid and win a Daihatsu HiJet Cargo. Mason was my point of contact and was brilliant in guiding me through the process, detailing how to make the initial deposit to allow bidding, detailing the auction costs and shipping costs, so that I could work out a budget. The platform for searching vehicles that are coming to auction was easy to use, and Mason was very helpful in explaining all the vehicle description codes and provided a really useful review for individual vehicles that I short listed, and then arranged for the vehicle to be independently inspected prior to bidding. Payment on my winning vehicle was straight forward by BACs to Japan Car Direct and then Mason took care of arranging shipping, and sending through the bill of lading and other documents. Once the vehicle arrived at the JCD yard I received very comprehensive photos. Shipping took about 7 weeks from Japan to Newcastle in the UK, and the vehicle arrived safely in perfect condition. I used RJJ Freight for customs clearance, which made the process of getting the vehicle into the UK stress free.			
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Iain Hannah		2024-04-20
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						Very good service. Thanks Taylor for your help and reactivity.			
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Christophe Chandelier		2023-04-19
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						I purchased a 1994 4wd Suzuki Carry Kei truck through JCD. Yoshi helped me during the process and after nearly 3 months and over 100 emails back and forth between questions and translations of auction sheets I finally decided on a truck. I've now had it for nearly a month and couldn't be happier with the purchase. They are extremely promt with responses and answered all questions I had. Being completely new at the importing process I never felt uneasy with my decision. If I ever decide to import another vehicle I will definitely use them again.			
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brandon spaur		2021-04-19
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						These guys really seem to know what they are doing, Honest and efficient.			
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Joel Nania		2020-04-19
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						Japan Cars Direct is a well run business! Our consultant, Yoshi, was extremely competent and helped us find the best GT-R for the money. He worked with us through the entire purchase and importation process. All very smooth and transparent. I would recommend them for any Japanese Domestic Market purchase. Thanks Yoshi!			
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Timothy Vail		2023-04-19
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						Bought a Toyota Hiace with the help of Yoshiro. He was fantastic! I will never buy another vehicle from Japan without using this company. I would encourage anyone to use them. There were several vans I inquired about and Yoshiro said there was too much rust and wasn’t good vehicle. He actually looks out for his customers and isn’t looking for a quick sale.			
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Brewer Patriot		2022-04-19
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						After looking through many reviews and scouring Reddit for advice I decided to trust Japan Car Direct for my first JDM import. I could not be happier my decision! They are an awesome company  that guided me through the entire process. If you are wanting to import a vehicle and don’t know who to trust, look no further than Japan Car Direct.			
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Zack S		2023-11-13
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						I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars			
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Alec KELSEY		2021-04-19
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						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
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						A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys . youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid			
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Stephen Reid		2021-04-19
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						oki			
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witold k		2017-04-19
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						Trustworthy group here! They made it easy from point a to b. So glad this was the first group I tried as I have heard horror stories about the import process. Highly recommended.			
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Cory Cheyne		2021-04-19
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						Easygoing and well informed. Good communication! Will be using this Importer again.			
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Samtrak		2020-04-19
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						Excellent service from beginning to end. I registered over the new year holidays and received an automatic out of office response and also still received personal response indicating when auctions resumed. The process takes doing your own due diligence to study the cars you want but the guys at JCD will assist where they can as well.			
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Mike Witting		2020-04-19
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						I was considering importing a vehicle into Canada from Japan for a while and explored a few different companies but ultimately ended up going with JCD because of their exemplary customer service and I was not disappointed with my decision. I sent JCD about 100 emails (no lie, I wanted to be absolutely sure about the process and everything and they answered most of them prior to me committing to buy a car through them) and they responded to every single one of my questions. The purchasing process was easy and I ended up getting a nice little Mercedes for the summer. Even after JCD had finished their business with me and I was working with an importer they recommended (who was also a pleasure to work with) and I had a couple of outstanding questions they again answered me promptly, honestly and, most importantly, knowledgeably. These guys bid in the auction for you and have a mechanic inspect the car (optional for a small fee) so you know exactly what you're getting. The car I got was exactly as described to me, no surprises and had it on the road almost immediately. If you check out a lot of the other japanese exporters who have selection of cars to choose from and check the auction sheets which are often posted it's easy to see that they are trying to sell crappy cars (typically they are rated R for repaired). I cannot recommend JCD enough and I think I'll probably get my next 'daily driver' through them as well. The process was easy, they were knowledgeable and, most importantly, I got a great deal on a car.			
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Margaret Sloan		2018-04-19
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						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
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Benjamin Leffers		2023-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						Just awesome people to deal with... I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go into it with the money I had, and be overwhelmed by fees and other costs, I even made a spreadsheet with every cost listed on JCD’s website. And it turns out, that feeling I was scared of never came. Mathew at JCD is a gem, he helped me from my viewing days all the way to the end, translating and giving great advice on what the steps are, making everything crystal clear and easily digestible. All of my questions, and misunderstandings were dealt with with kindness and professionalism. Patience is a virtue that JCD (and from my experience Mathew) have in droves. Knowing how worried I was, Mathew's help was the reason I managed to stay sane through my first large purchase and my first vehicle import. Even up to the time when the car was out of Japan and en route to Canada, Mathew put me on to Al Thompson who was ALSO phenomenal to work with, he fought for me with the docks who have slowed down due to covid, and we got my Supra released in jig time! Thanks to Mathew, JCD, and Al for the phenomenal service, and I hope to work with you all again in the future!			
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Bayshore Boys		2021-04-19
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						Matthew at JCD is the man. I’ve now imported three of my own cars through him. JCD was able to accommodate my unique needs, everything from short turn around inspections, expert opinions on bidding, arranging quick turn shipping, and handling of docs. I have no reservations sending more tens of thousands of dollars for future imports. At the end of the day, they really wanted to make me a happy customer.			
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Chan Shin		2023-04-19
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						Japan Car Direct has awesome support and always quick in response. Purchased several BMW 330i, BMW 530i, BMW M5, Benz C Class, E Class, AUDI TTS and etc to import into Taiwan. They took care of everything in Japan including export matters as well. It made our importing car business so easy all done through by internet. Wouldn't say it was as easy as purchasing on Amazon, but it sure was great enough for me. They even provided me daily notification of the models I was interested in. This helped me save tons of time from searching every day. Definitely suggest for English native buyers to Japan Car Direct, it would be much much more smoother than other Japanese companies in this business.			
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福田幸三郎		2017-04-19
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						I worked with JapanCarDirect to import a 4WD van. It took three months, lots of legwork, a good auction score, and plenty of fees to pay, but I now have a fully legal and awesome van that is in great shape minus a few issues that are to be expected of a 25-year old van. It's super fun to drive, super unique, and I feel like I'm part of the community. I can pass VW vans and chuckle as they look at me driving RHD several inches above their vehicle. However, as my favorite youtuber subject matter expert on these kinds of vans, you have to be somewhat of an auto enthusiast to really enjoy these cars. You can find gold among the lower value vehicles. There's an element of risk buying from auction, but I got all vehicles I was really interested in inspected to give me more confidence completing the contraction, granting that I've never owned two vehicles before. Plus, I knew exactly what I wanted, so I was able to bid with confidence. Having two cars as driving options is super handy!			
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Steve Seattle		2022-04-19
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						Without the help I got from Mason @ Japan Car Direct, I couldn't have been able to easily import my first JDM to Canada. He was very quick to respond to my emails and was patiently available day in and day out. Mason provided ongoing support to help me select the car I wanted and translated the Japanese description from the auction website. He used to record videos to explain all the available info about the cars I selected and helped me exclude the cars with features I didn't want. Mason also offered his expert advice about the maximum bidding amount but worked hard to get the car with the lowest price possible. He was amazingly dedicated to make sure I got what I wanted and patiently answered all my questions. He then helped me get extra inspections after winning the auction. I had no concern transferring money to buy and bid for the car because I know for sure that Mason and his friends at JCD are trust worthy. If I ever want to import another JDM car, Mason and his friends, Mathew and Scott are the guys that I would do business with.			
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B Al-Abbasi		2023-04-19