Julien (Canadian Customer)

By: Japan Car Direct COMMENTS: 0
4
Dec
Hi Yoshi,
Ijust wanted to take a moment and thank you. The car has arrived here, it’s as described and with no transportation damage.
It went so well I may buy another car very soon!
Thanks again for your business @Japan Car Direct,
Julien (Canadian Customer)
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Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
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						Mathew was great to work with and made the process smooth through explanations and doing lots of research. If you are looking at buying a mini-truck I highly recommend these guys. They know the product well, know the auctions system in Japan, and are a good representative of you as the buyer in the process, AND, throughout the whole process, stay in touch, work very hard finding just the right truck, and answer every question you or could ever come up with. Very trustworthy service.			
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Kevin Van De Wege		2019-04-19
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						I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.			
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scott snow		2021-04-19
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						My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again!			
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William Gundy		2021-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						I purchased a 1994 4wd Suzuki Carry Kei truck through JCD. Yoshi helped me during the process and after nearly 3 months and over 100 emails back and forth between questions and translations of auction sheets I finally decided on a truck. I've now had it for nearly a month and couldn't be happier with the purchase. They are extremely promt with responses and answered all questions I had. Being completely new at the importing process I never felt uneasy with my decision. If I ever decide to import another vehicle I will definitely use them again.			
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brandon spaur		2021-04-19
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						Matt made importing a few mini trucks for our farm a breeze. Super easy to deal with and transparent with all the details involved in bidding and winning auctions, the import process, and everything in between.			
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Ben and Maggie O'Brien		2021-04-19
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						Amazing service, super transparent and kept me updated throughout the whole process! Highly recommend working with Mason especially if you're looking to import to Canada. He is very knowledgeable on what the process looks like.			
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Philip Summers		2024-04-26
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						This is a class act, top of the line company. I was set to buy a kei truck through them but some life events happened and they happily refunded me my deposit. I will definitely be returning as a customer in the near future! Thank you for the genuine care!			
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William Greenberg		2023-11-19
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						The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!			
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C Moore		2020-04-19
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						Can't fault these guys - this was the first time I've bought a car at any auction, let alone one in Japan. The support from Yoshiro was brilliant, very patient with me and ensured that I only bid on cars worth having. The car I have bought far exceeds expectations in every way and the whole process of purchase and shipping was all taken care of - top marks and thank you			
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Phil Stebbing		2022-04-19
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						この度、トヨタクラウンの輸出手続きを誠にありがとうございました Thank you very much for helping us getting excellent used Toyota Crowns			
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平川太郎		2023-04-19
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						Thanks to Taylor at JCD, purchased 2 cars for the 1st time from Japan to import to the UK. Very informative and helpful. Definitely recommend over other importers, not pushy and trying to get a sale in. Definitely will do this process with them again!			
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Kemal Ozvurulmus		2023-04-19
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						Mike Nguyen with JCD was great to work with and very patient since this was my first time looking for a RHD import. I would gladly recommend them to anyone that has questions or is looking for a great import.			
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Scott Wallace		2023-04-19
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						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
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chris casali		2020-04-19
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						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
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Benjamin Leffers		2023-04-19
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						So pleased with our companies new Japanese mini-truck import. Japan Car Direct made it all too easy. We made a few first-timer mistakes on the paperwork but the next import will be even smoother. Looking forward to the next experience.			
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MARKNADEN Studio		2022-04-19
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						very professional and friendly staff, always provided translated auction sheets on same day as requests, helped me get the exact car i wanted :D			
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major		2023-04-19
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						Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.			
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Mugen 99		2020-04-19
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						Excellent service, quick and professional. Always in touch to answer all my questions, quick to react to buy a car from an auction even with very short notice. Thank you, Matt and the team! Got a white Lexus for an excellent price with the very small mileage of 61000 km. Highly recommend!			
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Top Spot		2024-01-26
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						Imagine you want to buy a car from Japan. You aren't there, you have no contacts there, you don't know the system. What can you do? I know the answer to this one! Do business with Japan Car Direct. I was that newbie, I had so many question - so many concerns. Mike Nguyen was kind enough to respond to everyone of them with patience and kindness. I can only imagine that almost every one of his multiple clients are doing the same thing - maybe at the same time! If that is so, I never got the feeling that I was a pest (I probably was). The result for me was a pleasant surprise. Probably due to my location, the car came faster than I imagined. My whole process (winning bid to delivery) took a month and ten days. So the moral is let these pros take care of you - because they will. The happy ending is that you will get the car of your dreams and these guys will have your back the whole time!			
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Craig Lewis		2023-07-19
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						oki			
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witold k		2017-04-19
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						Had a terrific first time experience with Japan Car Direct thanks to Matt Matusiak. Any questions I had, Matt answered promptly and with excellent communication. He walked me through the entire process and kept me in the loop of every move. I purchased a 2003 Suzuki Carry and am very happy with it. Picked it up with zero problems, the broker that Matt suggested I use was top notch. Wouldn’t hesitate to do business again and highly recommend to anyone looking. 5 stars all around! Thanks Matt, Bill Allan.			
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Denise Allan		2022-04-19
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						Without a doubt the best customer service, and the car was pretty good too! From the first conversation with Mike Nguyen I knew I had found the right person and company to help me bring a car to the UK. If you are reading this and have any concern about buying from Japan don’t, they are definitely the partner you want. Mike was helpful beyond fault with the many video reports he sent, each as cheerful and informative the last, he patiently and politely answered every email instantly and question I had along with my concern about sending money. I need not have worried. JDC seamlessly handled everything including at the UK end by hooking me up with an import company who charged a fair price for off loading the car and getting it through customs and it was there ready at the agreed pick up time. I cannot convey how impressed I was with everyone and am just about to buy another car as I love the car and the service. There is a reason they have so many 5 star reviews. Don’t hesitate in using them. You’ve found the best team for your adventure into buying a car from Japan.			
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linda winslet		2023-11-19
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						I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.			
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Matt B		2020-04-19
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						I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions. Mathew was kind, knowledgeable, and patient through the entire process. My Minicab arrived last week and I am quite pleased. I would not hesitate to work with Japan Car Direct again in the future. Thank you Mathew!! Jay A.			
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Acute Autoworks		2021-04-19
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						I had been toying with the Idea of importing a Land Cruiser from Japan for a while and to be honest was quite hesitant about doing so, as the process for a first timer seemed quite daunting. Mathew at JCD made the whole process SUPER EASY! Been a pleasure dealing with him and was kept informed every step of the way and super fast communication kept the whole process stress free! Thanks again Mathew and I'm looking forward to the next Cruiser! Cheers!!			
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M D		2021-04-19
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						After seeing quite a few Kei Trucks on the road, I was intrigued. Seeing the local retail prices gave me sticker shock, so I immediately thought there has to be a better way. Sure enough, that way is Japan Car Direct. Yoshi and team are knowledgeable, professional and responsive. They do what they say they are going to do before, during and after the transaction, they are in it for the long haul. The result of reviewing the auction listings and acquiring/importing yourself (with help from JCD) is substantial savings and the satisfaction of paying a fair price. It's also fun if you enjoy searching for and identifying great automotive values. Would not hesitate to recommend their services to others and I will be back for more vehicles in the near future.			
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Chris Okano		2023-04-19
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						I used JCD to purchase and import a 1994 Mitsubishi Delica from Japan to The States. Mathew was excellent and translated many auction sheets for me and was both patient and thorough while answering the many, many questions I had. I definitely recommend them!			
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Daniel Green		2020-04-19
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						I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others.			
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Steve Cox		2023-04-19
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						I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD!			
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dylan christner		2021-04-19
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						The staff at Japan Car Direct made what I thought would a a difficult process very easy. Matt explained every step thoroughly and his advice on details of cars was spot on.			
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nick creece		2020-04-19
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						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
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						Great experience getting a Kei Truck from Japan to the UK. Mike was excellent and helped throughout the process.			
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Alex Padmore		2023-07-19
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						Ever since my first trip to Japan in 2016, I have wanted a kei vehicle. I was finally in a position to get one this year, but I didn't know where to start. After doing a lot of research and talking to a few folks who had done it before, I decided to use Japan Car Direct. The primary reason I chose JCD was that I kept hearing them described as "helpful" and "trustworthy". I think these two qualities are important, but particularly for a first time importer like myself. After all, I was going to be sending thousands of dollars halfway across the world for a vehicle I'd never seen, so I wanted someone I could trust and who would help me through the process. Yoshiro absolutely delivered on both counts for Japan Car Direct. From the first e-mail he was very responsive, took time to answer all my questions, and helped guide me to the right truck. The JCD team is great and I can't recommend them enough. I'm sure I will be doing business with them again when I'm ready for my next Japanese car! As for the vehicle, I snagged a very clean 1994 Acty SDX that showed up in even better condition than I expected. I just picked it up from the port the other day, I'll update with photos once I get it cleaned up!			
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Mark Gates		2023-11-19
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						I have never dealt with a better company. These guys are outstanding and really know the business of exporting vehicles. I imported a car to Ireland and it was a joyous experience with JCD. Mike was so patient and responsive to every query and did a super job. Despite me changing my mind a few times and requesting many translations, he never complained. Mathew fought my corner right at the end of the process to make sure everything was right and his knowledge of the Irish system was really impressive given the geographical distances. If anyone in Ireland is looking to import a vehicle from Japan I highly recommend Japan Car Direct.			
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Jonathan Levy		2023-09-19
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						Working with JCD, specifically Yoshiro, has been a thoroughly pleasant experience from start to finish. They were able to answer all my myriad of ever expanding questions regarding not only the purchase process but intermediate shipping, receiving. Once I had decided on the vehicle itself they were quite helpful with specific details pertaining to the particular model I was after, spotting problems and subtle differences in options which I likely would have overlooked being new to the process and vehicles. The one hang-up with shipping which occurred was handled quickly, professionally and fairly leaving me feeling very confident in using this company again for my next importation. All told putting my trust and money in someone half way around the world and then hoping I would actually receive what was agreed upon was daunting to say the least. JCD made the entire process as transparent as possible and were responsive and attentive to questions and changes in schedule general plans, I would and have recommended them to friends for importation needs.			
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K		2022-04-19
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						Good👍👍			
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Mr abett		2021-04-19
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						They've somehow made what was expected to be complicated, so simple. I got all the info I needed and imported my first JDM car without a single problem. Matthew was super fast to respond and always had an answer.			
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Elliott Riggen		2019-04-19
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						Smooth great experience. Imported 2 cars with Mike and haven’t been disappointed. Will definitely buy more in the future! Thanks Mike and JCD			
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Phillip Fast		2023-12-19
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						Mathew and the fine folks of JCD were pros and I couldn't be happier with my Honda Acty Street. Shipping was easy to follow, they laid out exactly how to go about picking up my van from customs and getting it home was a breeze. Been driving it for a few months now and still purring away. It's scary buying a vehicle sight unseen but they are willing to double check everything before you even put your bid in. The right hand drive is rad and my little baby Racoon gets quite a bit of attention. The only thing to make sure of is check your state laws. Some states are trying to pull Kei trucks and vans off the road. But that is no bearing on JCD. Everything on their end was silky smooth. Would love to buy another couple and have a whole fleet! Even came with original manuals and some artwork from the previous owner's children! Can't put into words how happy I am! JCD rules!			
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Andrew McQuesten		2022-04-19
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						This is my second vehicle that Mike at Japan Car Direct has helped me import to the U.S. and the third I have been involved with. Impeccable service and if you do your homework and get the inspections on the vehicles you are interested in, you can get some great deals in Japan. The last vehicle took 1 month to arrive and 3 days to clear customs. I could not be happier with the car.			
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Dale Ficken		2023-07-19
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						My experience with Japan Car Direct was flawless. From finding the right vehicle to payment and delivery, everything was a breeze. This was my first foreign import and I was impressed with how communicative and efficient the team was. Yoshiro was very helpful in guiding me through the process and being patient with me throughout.The only thing I would mention is that have the spare key couriered separately as one of my key fobs went missing during shipment. Cost me a bit to replace and reprogram; but not the end of the world. Just flagging as good practice for anyone thinking of buying a vehicle for import.Otherwise, would highly recommend Japan Car Direct and would use them again and again.			
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Robert McCall		2024-01-18
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						Professional, informative, great communication, easy to work with. Could be reccommended to anyone			
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Dima lancov		2023-04-19
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						Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!			
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Dami Eugi		2019-04-19
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						Mike and the team helped me import a classic Range Rover p38 for a restoration project. I couldn’t be happier with the personalised service and secure atmosphere. Andrew			
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Andrew Cantwell		2023-12-19
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						Very pleased with my experience with JCD. Mat helped me with my purchase of a Honda Beat and its shipping to the port of Baltimore. Everything was seamless and I would (and already have) recommended this company to several friends.			
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Justin Marvel		2021-04-19
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						I'm giving Mathew and his crew five stars for excellent service, and for delivering what they promised. I am a first-time importer for a van I will use myself (no resale). Mathew took me through the selection process, helped steer me away from potentially bad deals, and communicated regularly once I had selected my vehicle. He took me through the export process, and recommended Armin at EasyISF to help with the import process. I was able to track my van across the ocean, and Armin helped me work through customs clearance up through the day I picked up my tiny van. Sometimes you have to trust people and this time I picked the correct people to trust; both with my funds being wired to Japan and with trusting that Mathew and his crew had my best interests in mind. I am a very satisfied customer and I strongly recommend Japan Car Direct for your import experience. They delivered exactly what they promised.			
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My Name		2020-04-19
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						This is a company with which I have been doing business for 4 years. Very reliable partners with whom it is easy and convenient for me to work. Highly recommend.			
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Sergey Kashchuk		2023-04-19
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						First time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service! Excited about my new mini truck!			
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Ryan White		2022-04-19
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						Yoshiro and the JCD guys did an outstanding job helping me to import my Kei Truck. Over the course of the few months it took, and lots and lots of emails, they happily answered all of my dumb questions, and never ceased to be prompt, professional, and extremely helpful. I don't know how I would've done this without them!			
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Mitchell H		2023-10-19
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						I used Japancardirect.com and Mathew to search for, buy, and import a mini truck, Suzuki Carry, to Florida from Japan. They made the process easy and seamless and Mathew answered every question I had.....and there were a bunch. They assisted in checking out the vehicle with a mechanic, sending me pictures, sending me a report on the vehicle, bidding, putting new tires on once I purchased, shipping and mailing all needed paperwork. Will definitely use them again.			
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Shawn Coarsey		2021-04-19
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						The team at JCD made buying a car from another country easier than I could have imagined. I worked with Yoshiro and he always replied extremely fast when I sent links to cars I was interested in bidding on and even offered advice on how to more effectively judge the condition of a vehicle to pick out exactly what I was looking for. Would recommend to anyone looking to import their first car, or even their tenth.			
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Seth Garrett		2023-12-19
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						It was my first time importing a car from japan and I was not disappointed! Mason helped me around with the system and was answering all of my worries with the importation. Definitely going to come back for the next cars to come! ありがとうございました！また次もどうぞよろしくお願い致します。			
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万屋銀ちゃん		2023-04-19
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						I recently found JCD through an article online about importing vehicles into the US. I sent them an email and Yoshiro was quick to get back. He too was from California which was helpful when it came to registering the vehicle, recommending diesel vehicles. When it came to finding a vehicle, I essentially send Yoshiro the link's to vehicles that I want translated. But he takes it a step further often using his own personal intuition to let me know if we should pass or bid on a vehicle. To be honest I was a little skeptical at first. Buying and shipping a vehicle from another country is a scary project. About two months later we were about to find a 1996 Townace in good condition at a great price...Yoshiro can tell you how difficult I was in finding it. 100% recommend Yoshiro and the guys at Japan Car Direct and am already looking for my 2nd import!			
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Kirk Carlson		2022-04-19
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						Just purchased my second car through Japan Car Direct. Could not be more pleased with their customer service. Matt went above and beyond to help me find the right car. Translating countless auction sheets, messaging sellers, requesting vehicle inspections, putting up with me and my requests well after his time in the office, etc. I can happily and honestly say that I would recommend this company to anyone looking to purchase a car from Japan and that you will not be dissappinted. Very kind, helpful and professional. Can’t wait for vehicle number 3.			
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Tannpants		2019-04-19
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						Excellent experience with Japan Car Direct. Worked with Yoshiro over the span of several months and could not have been easier. Always responsive, professional, and communicative. Removed all the guesswork out of the process and got me a good price at auction. Highly recommended!			
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Casey Schaeffer		2023-12-19
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						Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank !			
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daniele Bongio91		2023-04-19
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						These guys are very reliable and easy to work with. Everything is transparent and convenient. They are our eyes and ears in japan))			
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Ruslana Kashchuk		2023-04-19
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						When starting my path of importing a JDM classic Land Cruiser, I spent weeks doing research before actually committing because I’d never imported anything before. I was fortunate to come across Japan Car Direct, and that’s where I met Mathew. Wow, where do I start with Mathew..... (Just kidding Chicago!) Mathew was fantastic, from spending time on Skype answering all my questions to teaching me everything I needed to know to successfully find the truck of my dreams. Well today in fact I picked up my truck at the port, and it was in even better condition than I could have seen in the pictures and from the reports provided. Guess what, just ordered another one! You are the Master Mathew. Go Hawks!			
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Brian Cannon		2020-04-19
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						Awesome experience working with Taylor, he was extremely helpful and patience. It was my first time exporting a vehicle and he walked me through step by step and didn't mind answering all my millions of questions. I probably looked at 100+ different trucks and Taylor was instrumental in helping me make informed decisions on which trucks I should try to bid on and which ones I should probably avoid. I ended up purchasing three mini-trucks, one for myself and two other family members. We love them!!!! Great for working around the farm or yard, hunting, taking to the mountains and cruising the back mountain roads or just a daily commuter as I use mine for. If you are looking to import any vehicle from Japan, I would highly recommend the friendly and knowledgeable staff at JCD.			
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Eric Southerland		2023-07-19
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						Japan Car Direct made buying a car from Japan dangerously easy. :) Yoshiro was a great help. He was responsive and supportive through the whole process. They have the export processes well smoothed out and the car arrived and I was able to register it without any problems. No issues or complaints about Japan Car Direct. I'll be back for my next unique and interesting vehicle.			
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Tim Meunier		2023-04-19
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						Un grand merci à Mathew pour son professionnalisme. J’ai importé une voiture avec cette entreprise qui a su répondre à toutes mes questions. C’était mon premier import et tout s’est bien passé grâce à l’aide de Mathew. Vous pouvez y aller les yeux fermés. Et si des fois vous doutez lisez les différents commentaires et mêmes certains forums oú vous ne trouverez que des commentaires positifs. À bientôt pour un futur achat.			
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vollette alexis		2022-04-19
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						I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers!			
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matthew martin		2023-04-19
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						This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas			
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Poutler		2020-04-19
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						This was my first time importing a vehicle for my personal use and naturally I was leary about who to go through. After looking through a few other places and after getting in touch with a longtime customer of theirs I decided to try these guys out. I can say without a doubt I'm glad I did. They are definitely professional and know their craft when it comes to getting you your dream car. Everything from getting cars inspected and bidding was completely transparent and went smoothly. I couldn't be happier with the car I bought and I hope down the line I'll be able to purchase another using these guys!! Thanks for all you guys do!!! 11/7/19 Still have my MR2 and loving it everyday!! I'm going to Japan next month and hopefully I can find something fun for my car to bring back! Just re-read my review and I can still say my car has been nothing but great along with my experience with Yoshi and his team! Thanks again!			
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Kevin Heidari		2020-04-19
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						Mathew was super helpful if helping me get more info and bid on cars I was interested in.			
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Matt Sparkman		2021-04-19
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						It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough!			
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Law_of_the Za		2023-04-19
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						Mike and the team helped me buy a Subaru Sambar and export it to the US. This was my first time and JCD's professionality and willingness to help me understand the process made it a worry free experience. I would highly recommend them!			
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Andrew Austin		2023-09-19
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						Wonderful experience! We imported a Suzuki carry, our first time importing anything. Mike was extremely helpful and knowledgeable. Very happy with their service and our new vehicle.			
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Ansel Spencer		2023-04-19
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						Gracias por tu apoyo , excelente empresa recomendado			
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AUTOTECHNIK TENERIFE		2023-04-19
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						I worked with Yoshiro to find and import my vehicle. The experience was fun and Japan Car Direct was helpful and professional from the day I started until the vehicle was landed. With a little effort at my end the provincial safety inspection has been passed and my car is registered and on the road. Too much fun!			
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kelly scott		2023-04-19
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						As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew			
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A G19		2022-04-19
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						We have bought many cars from Japan through Mathew and JCD. Always been honest, upfront and fair. Will always recommend highly!			
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Christopher Ashby		2023-04-19
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						Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.			
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Rafael Cuadros		2020-04-19
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						I have purchased 6 cars now through Matt at Japan Car Direct. I could not be happier with the communication and support through the entire process. Do not hesitate to reach out to them and begin your purchase with JCD.			
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Steve Anthony		2023-04-19
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						Great company to deal with from start to finish. I imported a Kei truck from Japan into Canada. The staff member I dealt with always responded promptly over a period of months while I was searching for the perfect vehicle. They went above and beyond to get the vehicle to exactly how I wanted and the whole process was smooth, straight forward, and no hidden fees. Would highly recommend if you are looking to purchase a vehicle from Japanese auction.			
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Sean Eversfield		2023-06-19
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						Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future.			
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Seaver Brown		2021-04-19
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						Awesome experience, I can’t wait to purchase the next Japanese gem! Japan Car Direct helped me through the entire process and I couldn’t be happier with my new truck!			
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Nicolos DeLand		2019-04-19
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						Smooth Transaction. Matthew was very transparent and helped us every step of the way. Would definitley use them again.			
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Jay Weidner		2023-06-19
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						Mike and the gang were great! Everything went smoothly. I really appreciated the concern they had to make sure I knew what I was getting. They were able to accommodate my request to have some wheels put on before it shipped.			
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Jeff Lintz		2023-04-19
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						After looking through many reviews and scouring Reddit for advice I decided to trust Japan Car Direct for my first JDM import. I could not be happier my decision! They are an awesome company  that guided me through the entire process. If you are wanting to import a vehicle and don’t know who to trust, look no further than Japan Car Direct.			
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Zack S		2023-11-13
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						Awesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land Cruiser Prado (2 door, black, low milage) and managed to locate one at a used car dealer in Japan. Mason helped every step of the way to coordinate with the dealer, make the deal, transport the car to the port, coordinate with the port staff to store the Prado till it turned 25 years on the month (had to sit at the port a couple months), and then finally have the Prado cleaned before it was loaded on the boat. Lots of pictures always accompanied updates and any questions I had were answered with no problems. Everything was super easy and zero stress. Definitely will be using these guys again in the future!			
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Jacob Quick		2023-04-19
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						I reached out to JCD to for my first Japanese auction experience. Matthew was my POC for my entire experience and he was always available to answer any questions I may have had and provide guidance when necessary. He made the experience a painless process and I would highly recommend them to anyone.			
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Miguel Marrero		2020-04-19
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						I hunted the internet for a broker I could trust with my money. JDC won and I am so happy I went with them. Matt and Yoshi are great. Matt puts up with a very demanding customer in me, I can certainly take up time. Matt sends me cars from the list I sent him, when I don't have time to check the auction. It is scary how accurate Matt is when I ask him to predict a selling price. He is always very close which sometimes is not fun but he really does know pricing. They have walked we through buying two cars now and have held my hand on both. I really apricate all the time and knowledge. After purchase they have also held my hand through the whole import process which can be daunting for a first timer. I am a dealer and Matt is great at suggesting other cars to import as well. I am very satisfied with my choice			
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John Holmes		2019-04-19
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						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
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						My experience dealing with Japan Car Direct was excellent. I've bought several cars from Japan through different brokers and Scott Bower at JCD provided the best buying process by far. Always patient and helpful with questions, I've recommended Scott and Japan Car Direct to several people interested in buying a unique vehicle through the Japan auctions.			
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Craig S		2017-04-19
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						Very good service. Thanks Taylor for your help and reactivity.			
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Christophe Chandelier		2023-04-19
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						Great experience, Crown is better than expected. Mason is great to work with , and made the process less stressful than I imagined it would be . Great job guys, look forward to dealing with again.			
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MJ AUTO		2023-10-19
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						Ordered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid to import a car myself. JCD made it seamless. I would import wit them and only them again and again. Thanks guys!!			
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Scott Irby-Ranniar		2021-04-19
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						I have already purchased 3 cars from this company and have a 4th on the way. They are very nice, extremely helpful, and work around your budget. I worked with Yoshi. He is very nice and made me a lot more comfortable with the wire transfers (after purchasing the vehicle), because let’s be honest, it is nerve racking to send money to a foreign country and have to wait several weeks for your vehicle to arrive. However, everything has gone smoothly, and they make it very easy to import the car of your dreams. I will continue to go with Japan Car Direct for all my japan car needs :D			
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Patrick Smolka		2019-04-19