JCD BLOG

I have used Japan Car Direct exclusively for years. They are the only people I trust overseas. Very quick and polite responses every time.

I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and responsive through the whole process, regardless of how many questions I asked or how scrutinous I was. Thanks a lot, JCD!

First time customer review: All around a great company to work with. Mathew was very responsive and helped me throughout the entire process. With this being the first time importing a vehicle, there were a lot of questions I had and he made sure to answer everything and kept me posted throughout the process. I would highly recommend Japan Car Direct and would happily work with them in the future.

Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle itself. Mathew was unfailingly kind, patient, and helpful through the process. He helped me to understand more about Sambars specifically and Kei trucks in general, as well as everything from bidding through shipping and customs clearance (though they do not provide that service per se). I cannot tell you how many questions he promptly answered about the process and about specific vehicles I considered purchasing. I highly recommend that anyone who wants to import a car from Japan work with Japan Car Direct.

Had a great experience with Mason! Thanks again.

Japan Car Direct is legit, and I absolutely would come back again to JCD to import another vehicle from Japan! Mason has been patient, responsive, and friendly as to put other importing companies to shame. He always responded to my emails within 1 business day, and always gave advance warning when he would not be available. The auction purchase and importing processes were transparent and completely logical. Their professionalism is second to none and I strongly recommend anyone on the fence to trust this company with your time and money. They're true car guys through and through.

As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew

A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order.

In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with. Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car. Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched!

Japan Car direct kicks ass and takes names! I worked with Mat throughout the whole process and I landed one of the world's most iconic road machines out there, 1992 Skyline GTR. Mat provided a seamless process. I look forward to getting my import car. Mat I thank you for all your time and hard work and look forward to doing business with Japan Car direct again!!!!! You made a dream come true.

We had been looking for a Toyota AE86 for many years, and in late 2022, decided to take the plunge and purchase from Japan a fabulous red over black example. After scoping out a number of agents/importers based in Japan, we settled on Japan Car Direct, and we're very happy that we did! We quickly found that communications with Matt and the Japan Car Direct team were always prompt, insightful and respectful, giving us a feeling of trust in the company. At our request Matt organised a mechanical and general inspection of the car, which was located a few hours north-east of Tokyo. Whilst the mechanic was looking at the car, we were able to do a video call through Matt so we could see the AE86 for ourselves and ask questions of the selling agent live - all beautifully translated by Matt. This gave us a digital first-hand viewing of the car, and was key to us making our final decision to purchase. The subsequent transaction for the purchase itself was a smooth and stress-free operation as we were guided through the process by Japan Car Direct. The entire process, from first communication, to the inspection, the transaction, the shipping process, and to when the car arrived - was all incredibly smooth and trouble-free. As a result of all this good service, we now have a wonderful JDM Toyota AE86 here in Australia. We’d highly recommend Japan Car Direct to anyone seriously thinking about finding and importing a car from Japan. Thanks Japan Car Direct!

My experience was so incredible working with Japan Car Direct. It almost didn't feel real, I followed their instructions provided and was in browsing the auction database in no time at all. When I was ready I sent an email and Yoshiro worked with me almost every step of the way. I purchased my car in August and received it in early January due to several holidays over the time and a minor delay with the vehicle (ECM had a leaky capacitor, a shop repaired it and it's been good as new). I 100% suggest these guys any time someone asks about obtaining a vintage JDM car because the service is amazing and as long as you're smart about what you're buying (know how to read the auction repair sheets etc.) the cars are exactly if not better than expected. Thank you again for helping me get into my a dream car of mine.

Super happy with the car it’s in great condition. thanks for the help Mason and JCD

Mike helped me with purchasing and importing my first JDM car (JZX100 Chaser). Throughout the entire process, Mike was extremely professional and I really appreciated his availability to answering all my questions/requests. Despite the numerous amount of questions I had (I am an extremely anxious person), responses from JCD were always concise and carried a very professional tone which I particularly appreciated and I think is very representative of working with a Japanese vs US-based company for importing. Initially, I was split between using JCD versus a US-based importer (like The Import Guys). But after considering the material difference in pricing, especially given the JPY FX rate, I thought I'd go with JCD given they are based in Japan and I figured paperwork and communication between them and other local entities in Japan would be easier. Sure enough, no regrets! Everything went extremely smoothly after winning my bid, I was essentially hands off when it came to getting the car out of Japan. The only clarification I'd provide to other potential customers is just recognizing that JCD provides all services up until the car is on the boat, then its on you to coordinate with a customs broker and shipping company to have the car clear US customs and get released. All in all, JCD really handled all the paperwork needed and I couldn't have imagined a more simple importing process. Wouldn't hesitate to use them again!

I asked Japan Car Direct to sell my old Rav4J just before I left Japan in September. Got almost $2,000 total for it, which was amazing. In Japan, there is ZERO resale value for cars. In fact, when I "sold" my old Eunos Roadster (Miyata) to a resale place, the said they were being generous giving me $50 for it. So actually getting a VERY fair price for my old car from JCD definitely put a smile on my face. So thanks for that, guys!

Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.

5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!

Had a great experience finding and importing a classic car. Worked with Mathew Matusiak and guided me all throughout the process. Would highly recommend Japan Car Direct.

This was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future!

Wonderful experience! We imported a Suzuki carry, our first time importing anything. Mike was extremely helpful and knowledgeable. Very happy with their service and our new vehicle.

These guys really seem to know what they are doing, Honest and efficient.

My son and I worked with Mike N at Japan Car Direct, and had an outstanding experience. Their services are exactly what you'd hope for - they help you find the right vehicle at the right price, and they help you get it on its way to a port near you. Mike's guidance around the timing and paperwork ends was really great. We picked up our Mitsubishi Minicab in Freeport, TX and got it home over the weekend (on schedule). It's a little dirty in this picture, but cleaned up nicely with a bath. Big thanks to Mike and the JCD team for helping us make this happen. We've already recommended JCD to others, and will continue to.

I found JCD very helpful, friendly and professional. As a first time importer they where patient and informative Excellent service all round.

この度、トヨタクラウンの輸出手続きを誠にありがとうございました Thank you very much for helping us getting excellent used Toyota Crowns

Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future.

These guys are great, I could not imagine doing this without them! Mike Nguyen is awesome, very friendly and professional. Thanks JCD!!!

After looking through many reviews and scouring Reddit for advice I decided to trust Japan Car Direct for my first JDM import. I could not be happier my decision! They are an awesome company that guided me through the entire process. If you are wanting to import a vehicle and don’t know who to trust, look no further than Japan Car Direct.

Working with JCD, specifically Yoshiro, has been a thoroughly pleasant experience from start to finish. They were able to answer all my myriad of ever expanding questions regarding not only the purchase process but intermediate shipping, receiving. Once I had decided on the vehicle itself they were quite helpful with specific details pertaining to the particular model I was after, spotting problems and subtle differences in options which I likely would have overlooked being new to the process and vehicles. The one hang-up with shipping which occurred was handled quickly, professionally and fairly leaving me feeling very confident in using this company again for my next importation. All told putting my trust and money in someone half way around the world and then hoping I would actually receive what was agreed upon was daunting to say the least. JCD made the entire process as transparent as possible and were responsive and attentive to questions and changes in schedule general plans, I would and have recommended them to friends for importation needs.

Mathew at Japan Car Direct has been a HUGE help and continually went above and beyond with assisting me. It was my first time bidding on vehicles at auction and having them shipped to the US. He even helped me arrange a mechanic in Japan to do some work on the Hiace I purchased so that it would arrive in the US in tip top shape and be ready to hit the road. I look forward to doing more business with Mathew in the future and you should too!

Without a doubt the best customer service, and the car was pretty good too! From the first conversation with Mike Nguyen I knew I had found the right person and company to help me bring a car to the UK. If you are reading this and have any concern about buying from Japan don’t, they are definitely the partner you want. Mike was helpful beyond fault with the many video reports he sent, each as cheerful and informative the last, he patiently and politely answered every email instantly and question I had along with my concern about sending money. I need not have worried. JDC seamlessly handled everything including at the UK end by hooking me up with an import company who charged a fair price for off loading the car and getting it through customs and it was there ready at the agreed pick up time. I cannot convey how impressed I was with everyone and am just about to buy another car as I love the car and the service. There is a reason they have so many 5 star reviews. Don’t hesitate in using them. You’ve found the best team for your adventure into buying a car from Japan.

JCD was great! Mason was extremely helpful and knowledgable throughout the entire process. Will be using their services again and highly recommend.

Needing to share my experience as a first timer importing a vehicle from Japan to NZ, the purchase of a 95' S13 180SX (Repaired) with JCD late last year 2021 with hopes my message will help future first time buyers. Firstly, I shared good dialogue with the agent throughout the process, the rating does not reflect the service, but my personal experience. However, upon receipt of the "video inspection report" that was carried out prior to the auction and shipment of the vehicle to NZ and shared with me, I had the funds to remediate the vehicle issues that were communicated in the report, namely the main go To's : 'surface rust in engine bay, underbody, tyre house'. Weather stripping, tyres needing to be replaced and couple fixes here and there, however these communicated issues, only tallied to approx 20% of the work that the vehicle actually needed. What I was not prepared for, was the severity and quantity of the issues, especially the huge chassis rails and floor replacement work that it needed. I had completed assessments from multiple reputable NZ repair cert engineers after a $25k expenditure on the vehicle, transporting it across multiple NZTA repair certifiers for them all to collectively conclude that it is uneconomic to repair due to the list of issues the vehicle had, is just painful. Having raised the issues on the vehicle after hearing back from my local mechanics with the agent from JCD, the response was "Unfortunately, there is no recourse we can take with inspectors. However, the inspection service is not performed at a shop, and there is no lift or test drive for example." which really prompts the question, what good is the quality of the inspection report? There was no communication to me at all about issues regarding the basic inspection criteria that one would expect for someone purchasing a vehicle. (Basic items that are much less of priority than the chassis work)- Driver seat belt stalk missing, headlight broken, intercooler is damaged, coolant overflow bottle is damaged, etc. You don't need a hoist/lift or a test drive for a mechanic to report these items... After submitting all the photos of the damage to the vehicle once stripped, (attached) there has been no commentary, radio silence to the fact that I had been hard done by. I would appreciate if the JCD team put yourselves into the clients shoes, especially those that are first timers trying out the process, perhaps then you would then understand the impacts. FYI to future first time buyers planning to import a vehicle, I recommend you have it professionally inspected via a reputable third party, test driven thoroughly and a FULL REPORT on what it actually needs, not a fraction of the work required. Regards, JM

I cannot recommend scott, matt and the japancardirect team enough for importing vehicles. From initial contact right through until the process of collecting the vehicle from Bristol docks they have guided me step by step to make the entire process as easy as buying a vehicle in the uk. I have now imported 4 vehicles with these guys help including a 6.5 metre Winnebago!!! I would not use anyone else for my importing needs and their friendly helpful manner will make what can seem like a daunting task simple and an easily accessible market for high grade vehicles. Thanks guys and I hope to spend many more years importing vehicles through you. 👍👍👍

I was considering importing a vehicle into Canada from Japan for a while and explored a few different companies but ultimately ended up going with JCD because of their exemplary customer service and I was not disappointed with my decision. I sent JCD about 100 emails (no lie, I wanted to be absolutely sure about the process and everything and they answered most of them prior to me committing to buy a car through them) and they responded to every single one of my questions. The purchasing process was easy and I ended up getting a nice little Mercedes for the summer. Even after JCD had finished their business with me and I was working with an importer they recommended (who was also a pleasure to work with) and I had a couple of outstanding questions they again answered me promptly, honestly and, most importantly, knowledgeably. These guys bid in the auction for you and have a mechanic inspect the car (optional for a small fee) so you know exactly what you're getting. The car I got was exactly as described to me, no surprises and had it on the road almost immediately. If you check out a lot of the other japanese exporters who have selection of cars to choose from and check the auction sheets which are often posted it's easy to see that they are trying to sell crappy cars (typically they are rated R for repaired). I cannot recommend JCD enough and I think I'll probably get my next 'daily driver' through them as well. The process was easy, they were knowledgeable and, most importantly, I got a great deal on a car.

Thanks to Mat and the crew at Japan Car Direct who got me a 94 Mitsuoka Viewt through a dealer. This was my first car from Japan, it was dedinitely easier than expected. I plan to buy another car in about a year

So pleased with our companies new Japanese mini-truck import. Japan Car Direct made it all too easy. We made a few first-timer mistakes on the paperwork but the next import will be even smoother. Looking forward to the next experience.

Ever since my first trip to Japan in 2016, I have wanted a kei vehicle. I was finally in a position to get one this year, but I didn't know where to start. After doing a lot of research and talking to a few folks who had done it before, I decided to use Japan Car Direct. The primary reason I chose JCD was that I kept hearing them described as "helpful" and "trustworthy". I think these two qualities are important, but particularly for a first time importer like myself. After all, I was going to be sending thousands of dollars halfway across the world for a vehicle I'd never seen, so I wanted someone I could trust and who would help me through the process. Yoshiro absolutely delivered on both counts for Japan Car Direct. From the first e-mail he was very responsive, took time to answer all my questions, and helped guide me to the right truck. The JCD team is great and I can't recommend them enough. I'm sure I will be doing business with them again when I'm ready for my next Japanese car! As for the vehicle, I snagged a very clean 1994 Acty SDX that showed up in even better condition than I expected. I just picked it up from the port the other day, I'll update with photos once I get it cleaned up!

These guys are very reliable and easy to work with. Everything is transparent and convenient. They are our eyes and ears in japan))

A truck to stand out in the crowd. People surround me with questions and excitement everywhere I go. Go from hauling 900lbs in the bed off-road, give it a quick bath, and off to a collector car show. I couldn't be happier. Yoshi was amazing to work with and even though I had a million questions about the importation process, he walked me through everything. J.C.D. is one of the best and most honest importers to serve the U.S. They will always be my go-to importer and I will be doing business with them for years to come.

Mike and the gang were great! Everything went smoothly. I really appreciated the concern they had to make sure I knew what I was getting. They were able to accommodate my request to have some wheels put on before it shipped.

Great experience getting a Kei Truck from Japan to the UK. Mike was excellent and helped throughout the process.

The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!

Very experienced car dealers!! My first time buying a vehicle on auction. The guidance from Yoshi was magnificent with prompt responses and great advice. I received my vehicle on time and in great condition.. Thank you again for your service.

I personally worked with Mathew from Japan Car Direct and he was awesome! He always responded and answer any questions I had, just keep in mind that you will get your response in the middle of the night due to the time difference. They walk you through every step until you drive your vehicle away. Period....Planning to use them again very soon!

I used Japan Car Direct to import my R34 Nissan Skyline, I found Scott and his team extremly helpful though out the entire process from the get go... I had always wanted to own an R34 GTR it had been a dream car for me to own ever since I at school. I had always toyed with the idea of Importing a vehicle myself but was always dubious about the process... many companies didn't really want to help or we plain how the process works which wasn't very comforting... until i made contact with Scott @ JCD... He was happy to answer all my questions and querys with swift honest answers.. . And made the whole process extremly hassle free and no put my mind at rest of any worries I had. I can not recommend Scott and his team enough.. they helped me source, purchase and ship my dream car to the UK and I was extremly please with the car I purchased it was far better than I could have expected and was 'as described' I would 100% used JCD again and have already passed my information on to a number of people with regards to the whole process.. so once again Thank you Scott and the JCD I expect to be using your good selves aging in the future =)

Bought a Suzuki Cappuccino from auction through Mason at JCD. He was incredibly patient and helpful as I looked at dozens of cars, had several inspected, and finally the right one popped up. I just picked it up from port this week. JCD was always willing to answer all the questions I had as a first time importer.

Love these guys! They are fantastic to work with

Great to do business with. Mathew was very helpful and guided me through the process to import a Nissan Elgrande. I can thoroughly recommend them for anyone else wanting to import vehicles.

This is my first time importing a vehicles from Japan. Mike has been very helpful and responsive. The process has been trouble free. Will definitely do business with them again. Highly recommended!

I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers!

I just wanna thank Matthew and the whole team at Japan Car Direct, they always went above and beyond in making sure their clients are always happy and informed about the vehicles they are purchasing. I am still in the buying process but so far 5/5 definitely. I’ll keep everyone posted when I do find a car!

It's hard to say anything that hasn't been said from other reviewers! This was my first experience importing a vehicle. Mike Nguyen was super patient with me and my indecisiveness. He was very quick to respond, and very informative on all my questions. He helped my sort through options until landing a 1kz-te Land Cruiser Prado. It ended up being in better condition than I was anticipating, and was able to drive it 5 hours home from port without a single issue. Cannot recommend Japan Car Direct enough!

Ordered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid to import a car myself. JCD made it seamless. I would import wit them and only them again and again. Thanks guys!!

Worked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I find the right vehicle using thier platform, they then helped with procuring upgraded wheels off the Yahoo Japan auction site, sourced some additional spare parts not readily available in Australia and organized for a preshipment service. Everything went smoothly and without a hitch. I would highly recommend anyone thinking of importing a vehicle from Japan should consider the service that they offer it is Blue Ribbon.

My sales rep at JCD, Taylor, was amazing. He was quick to get me auction info, provided me good insights on possible price points, and was ready to answer any questions all the way through the process. The import was painless and the car is great. I will 100% use them again in the future!

Juste Parfait. Une vraie équipe de professionnelle extrêmement sérieuse. C’était mon premier import, et tout c'est passé à merveille avec l'aide de Yoshiro. Je repasserai par leur service les yeux fermés pour un prochain import, vous pouvez leur faire entièrement confiance.

First time purchasing a car of my choice. JCD were absolutely brilliant. Initially, I was unsure of what exactly I wanted (Make, age, colour, mileage). I was more certain of what I did not want! Mason, my guide, was patient, even for the silliest questions, and eventually we whittled the choice down and then the acquisition of said car. R-line Polo 4 years old. Mason did all the necessary, buying and shipping, including all the paperwork! Fantastic. So now my beautiful Polo is residing in my garage awaiting the DVLA! The buying and the importation went like clockwork, thanks to JCD and Mason specifically. As soon as I get it on the road I will post pictures!

Bought a Toyota Hiace with the help of Yoshiro. He was fantastic! I will never buy another vehicle from Japan without using this company. I would encourage anyone to use them. There were several vans I inquired about and Yoshiro said there was too much rust and wasn’t good vehicle. He actually looks out for his customers and isn’t looking for a quick sale.

The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!

This is my first time importing a vehicle from Japan. Yoshi has been very helpful and responsive. The process has been explained clearly on their website and Yoshi guided me in all the steps. Very Happy doing it with them.

I fell down the rabbit hole of Kei trucks... I really wanted one but had never imported a car before. Mike and the rest of the team at Japan Car Direct were the perfect choice for this beginner's journey! As you begin your process Mike will be there to answer any questions and provide any translations of auction cars that interest you. He explained the overall process and was patient and courteous. He even recommended a U.S. broker that helped me complete all the necessary paperwork for title and registration of the vehicle in the U.S. I had an overall great experience and highly recommend this company for any Japanese car import needs. Kei is the way!

Always friendly and helpful. Never too much of a issue to help out even if it is the middle of the night. Recommended fully

I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.

I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD!

Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank !

Thanks to JapanCarDirect for the opportunity, Yoshi took well care of my requests with a incomparable patience and fast follow up. Will definitely pass the word around !!! 👌🇨🇦🇯🇵

I had been searching for someone to purchase a car through for about 3months before I found these guys. These guys should be your only consideration when buying from japan. They are the only group I can say I had no red flags with. I worked with Matt, and he couldn’t have been more helpful. The process was made so easy I’m thinking about my next purchase. I was able to find my 1 owner Supra at an amazing price one day before the auction and began to panic because I thought I wasn’t able to get in touch that fast to coordinate the bid. But I was wrong and he was able to get right in there and get it. All estimated wait times were accurate, and was pointed in the right direction for every piece I needed after the car was shipped out. He was able to provide a go to for it all. Making this almost as easy as an Amazon purchase. It’s kinda unreal that you can just buy a car from Japan this easily, but these guys made it happen. Thanks again.

Wonderful experience! Matt was patient with me, first time buyer, and made the process very smooth for the importation process.

This was our first time importing a vehicle and we would hands down use Japan Car Direct again. Taylor made everything so simple and stress free. We would our Toyota Land Cruiser and would definitely use Japan Car Direct again.

I had been toying with the Idea of importing a Land Cruiser from Japan for a while and to be honest was quite hesitant about doing so, as the process for a first timer seemed quite daunting. Mathew at JCD made the whole process SUPER EASY! Been a pleasure dealing with him and was kept informed every step of the way and super fast communication kept the whole process stress free! Thanks again Mathew and I'm looking forward to the next Cruiser! Cheers!!

I first stumbled upon Japan Car Direct LLC through their Facebook page and on their website. I plan on writing a full review once my car arrives, but at the current moment I wish I could give them more than a 5/5. First, their website is extremely professional and has all of the information that you could ask for. The coolest part about the entire process is getting access to the auction house by registering with them. You can then see (and get translations) for the cars of your choice! Mathew and Scott providing AMAZING customer service. This being my first time, they answered more than 50 e-mails of my questions, and were always very professional. They did not pressure me to purchase a car either, rather, I gave them my specifications and they worked with me to find the vehicle of my choice. I believe their service charge is more than fair considering they do the bulk of the work for you. No matter what time of day, it seemed like Mat and Scott were there to help! In addition to cars, they can help you find parts, which I will need some for my car! While we did run into some minor issues (like my delaying of payment since they are international, and some [dealer - not Japan Car Direct] translation issues with the dealer we bought the car from), Mat and Scott quickly worked to resolve them. Overall, they are great guys, and I will purchase again from them again. If only they could invent a hoverboard to make the car arrive faster :)

I just bought a suzuki carry from Japan. Taylor was super helpful and supportive during the process, all the way up to picking up my truck at the port! Definitely recommend these folks!

Smooth Transaction. Matthew was very transparent and helped us every step of the way. Would definitley use them again.

When I thought about importing a vehicle from Japan, I was a little apprehensive. I read some real horror stories. Once I got in contact with Yoshi, he put me at ease. The entire crew at Japan Car Direct made the process effortless. From translations, to inspections, to the auctions, I felt comfortable with the entire transaction. The hardest thing was waiting for the ship to arrive at port with my new truck. I highly recommend JCD to anyone considering a vehicle import from Japan.

My Importing experience with Japan Car Direct was unbelievably smooth. What I feared would be a complex process became far simpler than ever imagined. From the very beginning I worked with Mathew, who provided excellent communication. I always felt informed on all costs and the vehicle’s condition. My van has arrived in the US and I couldn’t be happier. Thank you for all the help! I hope to work with JCD again soon.

Dealing with Japan Car Direct was overall a very good experience. Their service was personable and efficient. Yoshira was patient with my many requests for information and translations. The vehicle purchased was as described in most respects. My only disappointment was that the auction inspector missed reporting an oil leak. Otherwise my rating would be 5 star. I would definitely consider using their services again.

Imagine you want to buy a car from Japan. You aren't there, you have no contacts there, you don't know the system. What can you do? I know the answer to this one! Do business with Japan Car Direct. I was that newbie, I had so many question - so many concerns. Mike Nguyen was kind enough to respond to everyone of them with patience and kindness. I can only imagine that almost every one of his multiple clients are doing the same thing - maybe at the same time! If that is so, I never got the feeling that I was a pest (I probably was). The result for me was a pleasant surprise. Probably due to my location, the car came faster than I imagined. My whole process (winning bid to delivery) took a month and ten days. So the moral is let these pros take care of you - because they will. The happy ending is that you will get the car of your dreams and these guys will have your back the whole time!

Amazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import from Japan to Canada - Thank you both for assisting me through the import process, I couldn't have done it without you. I've been driving my new vehicle for the past month and I'm absolutely thrilled! I recommend Japan Car Direct to everyone that asks me about my vehicle - and I will definitely import with them again in the future.

I highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you throughout the entire process. Import was seamless. Mike was great to work with. Highly recommend the team at JCD.

Japan Car Direct is so amazing! About 6 months ago I wanted a Kei truck. I looked at purchasing them locally, but they were just too expensive. So, I looked at importing one through a company like JCD to save some money and to look for what I wanted exactly. While I was initially skeptical, after interacting with agents getting access to the auction site, I was so confident in the ability to import the car of my dreams. After months of bothering my agent, Taylor, with constant bids and random questions, I finally won an auction and purchased my truck. While I thought once I had paid the final bill to them that their services were over, I was dead wrong: Taylor was there to support me through the ENTIRE process. JCD worked so hard to make sure my truck was just how I wanted it, delivered as fast as possible, and affordable. While it was scary at first, it was just so easy! I am just now getting my truck registered and road-legal. My fulfillment in my new Kei truck and with JCD's services was so immense that I couldn't help convincing friends and family to make the same choice that I did: importing my JDM dream car through Japan Car Direct. Huge shoutout to Taylor and to the company. No wonder this company has so many five-star reviews on Google, they're amazing!

I live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made this an easy process. His patience with me is worth an award alone, hahaha this is a very great and trustworthy company. I will use JCD again and I recommend them to anyone in need of a car. 私は日本に住んでいて、車を買うのは難しいかもしれませんが、Japan CarDirectのYoshiroはこれを本当に簡単なプロセスにしました。彼の私に対する忍耐力は、賞を受賞するだけの価値があります。ハハハ、これは非常に素晴らしく、信頼できる会社です。もう一度JCDを使いますので、車が必要な方にお勧めします。

They've somehow made what was expected to be complicated, so simple. I got all the info I needed and imported my first JDM car without a single problem. Matthew was super fast to respond and always had an answer.

It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys.

I saw several posts about Japan Car Direct and Yoshiro Nakajima. All very positive. Here is my positive post. Japan Car Direct and a good import broker on the US side made getting the little KEI truck painless. The banana is for scale.

oki

Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!

Looking to replace an old Toyota Pickup, I was interested in a smaller truck with better gas mileage, and that would be more fun to drive. Kei Trucks and Japan Car Direct to the rescue ! Yoshiro and crew at JCD made finding, buying, and shipping a great Honda Acty truck so easy. They also went the extra mile (1.6km) for me in tracking down some additional paperwork I needed. I can sincerely recommend working with Japan Car Direct - they really are passionate about what they do.

Professional, informative, great communication, easy to work with. Could be reccommended to anyone

JCD are amazing! I've been working with Yoshiro for the past several years and have ordered two cars from Japan. At first I was slightly apprehensive about ordering a car from across the world, but JCD made the process as easy as possible. JCD and Yoshiro provide exceptional service and have been a joy to work with. If you are interested in importing a car from Japan, don't look anywhere else and go with these guys! You won't be dissapointed :)Oh and make sure you have a good customs broker. They make getting the car off the boat and into your hands so much easier.

10 stars for service! This was my first time importing, we used JPD on a recommendation from a friend and I was really blown away by the service which Andrew and Mathew provided. It was certainly a pleasure dealing with them, very professional and the communication was great. I'd be happy to recommend and use them again. Thanks team for my new Dad wagon!