Volkswagen Tiguan (19 January 2024)

Sold and Exported

Japan Car Direct provides friendly, honest, efficient service.

Get the motor vehicles you want today at a price you can afford!

Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
						Mathew and the fine folks of JCD were pros and I couldn't be happier with my Honda Acty Street. Shipping was easy to follow, they laid out exactly how to go about picking up my van from customs and getting it home was a breeze. Been driving it for a few months now and still purring away. It's scary buying a vehicle sight unseen but they are willing to double check everything before you even put your bid in. The right hand drive is rad and my little baby Racoon gets quite a bit of attention. The only thing to make sure of is check your state laws. Some states are trying to pull Kei trucks and vans off the road. But that is no bearing on JCD. Everything on their end was silky smooth. Would love to buy another couple and have a whole fleet! Even came with original manuals and some artwork from the previous owner's children! Can't put into words how happy I am! JCD rules!			
read moreread less
Andrew McQuesten		2022-04-19
						Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.			
read moreread less
Mugen 99		2020-04-19
						A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order.			
read moreread less
Bobby Crumpley		2023-04-19
						Without a doubt the best customer service, and the car was pretty good too! From the first conversation with Mike Nguyen I knew I had found the right person and company to help me bring a car to the UK. If you are reading this and have any concern about buying from Japan don’t, they are definitely the partner you want. Mike was helpful beyond fault with the many video reports he sent, each as cheerful and informative the last, he patiently and politely answered every email instantly and question I had along with my concern about sending money. I need not have worried. JDC seamlessly handled everything including at the UK end by hooking me up with an import company who charged a fair price for off loading the car and getting it through customs and it was there ready at the agreed pick up time. I cannot convey how impressed I was with everyone and am just about to buy another car as I love the car and the service. There is a reason they have so many 5 star reviews. Don’t hesitate in using them. You’ve found the best team for your adventure into buying a car from Japan.			
read moreread less
linda winslet		2023-11-19
						Scott and I not only have an excellent working relationship, but we have also grown to become good friends. I have imported over 100 vehicles from Japan Car Direct over the last 4 years since the Myanmar market opened up. Scott always makes his best effort to take care of any issues that come up along the way, and resolve them in a fair manner. I look forward to continue working with Japan Car Direct. Best Regards, John			
read moreread less
John Singh		2017-04-19
						JCD  are amazing!  I've been working with Yoshiro for the past several years and have ordered two cars from Japan.  At first I was slightly apprehensive about ordering a car from across the world, but JCD made the process as easy as possible.  JCD and Yoshiro provide exceptional service and have been a joy to work with.  If you are interested in importing a car from Japan, don't look anywhere else and go with these guys!  You won't be dissapointed :)Oh and make sure you have a good customs broker.  They make getting the car off the boat and into your hands so much easier.			
read moreread less
G W		2024-03-23
						The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!			
read moreread less
Joey Rodriguez		2019-04-19
						The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!			
read moreread less
Anna Tedesco		2024-01-24
						What can I say? The service was friendly and good, and I got my car, which ended up being in a better condition than expected. Sure, there were couple of unforeseen snags that no-one had anticipated, but overall, it was an extremely positive experience. Hommat meni hyvin, auto tuli Suomeen eikä noiden pyytämä hintakaan ollut mikään mahdottoman paha.			
read moreread less
MT		2019-04-19
						Mike Nguyen with JCD was great to work with and very patient since this was my first time looking for a RHD import. I would gladly recommend them to anyone that has questions or is looking for a great import.			
read moreread less
Scott Wallace		2023-04-19
						Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.			
read moreread less
Rafael Cuadros		2020-04-19
						I’ve had the pleasure of dealing with Scott and Japan Car Direct for almost 10 years now. I already owned a kei truck when I found JCD but was looking for an honest and reliable way to source new and used OEM parts from Japan. Scott and JCD was the way to go! He has always been there to take an email or skype call to answer any question I may have. Provides translations and offers plenty of advice from sourcing parts to different shipping options. I’ve been able to import OEM kei truck parts for far less than buying aftermarket parts from a handful of dealers here in the US. With EMS shipping, I’ve had parts in as quick as 3 days. Thanks for all of your patience and help over the years Scott!			
read moreread less
Jamie Medley		2021-04-19
						I highly recommend Japan Car Direct. I just brought my first imported car home today, and I still don't understand all the steps from start to finish, but regardless, everything ran like a well oiled machine from an auction house to a port city south of Tokyo to Tacoma, WA, USA, export, import, etc... The people I worked with at Japan Car Direct were highly professional, patient, informative, and responsive. Cheers!			
read moreread less
Wilfred Thompson		2023-08-19
						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
read moreread less
James Heather		2023-04-19
						Mathew was great to work with. I recommend Japan Car Direct.			
read moreread less
Troy Meek		2019-04-19
						Working with Japan Car Direct has been wonderful! Yoshi is my broker there, and he really did a great job helping me buy my new-to-me JDM van! Very professional, very responsive to questions, and I wound up getting a great deal! I would not hesitate to recommend JCD to anyone wanting to buy a JDM vehicle ;)			
read moreread less
Bret BigDawg		2020-04-19
						First time importing and these guys were awesome! Smooth from start to finish. A little too smooth… might need to look for another car!			
read moreread less
Matt May		2023-11-19
						Had a terrific first time experience with Japan Car Direct thanks to Matt Matusiak. Any questions I had, Matt answered promptly and with excellent communication. He walked me through the entire process and kept me in the loop of every move. I purchased a 2003 Suzuki Carry and am very happy with it. Picked it up with zero problems, the broker that Matt suggested I use was top notch. Wouldn’t hesitate to do business again and highly recommend to anyone looking. 5 stars all around! Thanks Matt, Bill Allan.			
read moreread less
Denise Allan		2022-04-19
						Dealing with Japan Car Direct was overall a very good experience. Their service was personable and efficient. Yoshira was patient with my many requests for information and translations. The vehicle purchased was as described in most respects. My only disappointment was that the auction inspector missed reporting an oil leak. Otherwise my rating would be 5 star. I would definitely consider using their services again.			
read moreread less
Don Federspiel		2020-04-19
						I saw several posts about Japan Car Direct and Yoshiro Nakajima. All very positive. Here is my positive post. Japan Car Direct and a good import broker on the US side made getting the little KEI truck painless. The banana is for scale.			
read moreread less
Charles Bell		2023-11-19
						Mathew and all stuff JCD are best. I ordered 4 cars to UA. Support was 24H. The team did its best to solve my problems. They are really good. Now I can recommend them. Unique condition of the car. P.S. sorry but the photo was taken immediately upon arrival. Thank you again!			
read moreread less
Oleg Dziuba		2021-04-19
						Just purchased my second car through Japan Car Direct. Could not be more pleased with their customer service. Matt went above and beyond to help me find the right car. Translating countless auction sheets, messaging sellers, requesting vehicle inspections, putting up with me and my requests well after his time in the office, etc. I can happily and honestly say that I would recommend this company to anyone looking to purchase a car from Japan and that you will not be dissappinted. Very kind, helpful and professional. Can’t wait for vehicle number 3.			
read moreread less
Tannpants		2019-04-19
						It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese.			
read moreread less
Sherry Tsai		2023-04-19
						I was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance along the way. He was quick to respond and most importantly, his word was good. Everything came to pass as he advised. The only point that went differently from his anticipation was the duty tax, which inherently has room for interpretation and may depend on the port of delivery. Would I go to Mathew and JCD again? Absolutely! With his help I obtained a suzuki carry with 8k miles, 4wd hi/lo w/ diff lock, in excellent condition, for a total of 5k from auction to driveway--tremendous value in my estimation. Thanks Mathew, the little truck is a fine addition to the farm. My kids, and my wife, love to drive it:)			
read moreread less
Patrick Molitor		2021-04-19
						Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.			
read moreread less
Mobile Lube		2023-10-19
						I am extremely happy with my vehicle and the service I received from JCD! Highly recommend if you need a real truck.			
read moreread less
Matthew Blair		2023-05-19
						Japan Cars Direct is a well run business! Our consultant, Yoshi, was extremely competent and helped us find the best GT-R for the money. He worked with us through the entire purchase and importation process. All very smooth and transparent. I would recommend them for any Japanese Domestic Market purchase. Thanks Yoshi!			
read moreread less
Timothy Vail		2023-04-19
						As a first-time importer for personal use, I really appreciated Mathew's @ JCD's patience in answering my questions, walking me through the process, and even explaining the paperwork! My minitruck attracts a lot of attention, so I will send folks your way if they are interested in getting their own! (Side note: if importing into the US, particularly Baltimore, I recommend arranging or planning for a steam-cleaning once it gets in, because US CBP/Dept of Ag will likely require one anyways.)			
read moreread less
Nicholas Myers		2021-04-19
						I had been searching for someone to purchase a car through for about 3months before I found these guys. These guys should be your only consideration when buying from japan. They are the only group I can say I had no red flags with. I worked with Matt, and he couldn’t have been more helpful. The process was made so easy I’m thinking about my next purchase. I was able to find my 1 owner Supra at an amazing price one day before the auction and began to panic because I thought I wasn’t able to get in touch that fast to coordinate the bid. But I was wrong and he was able to get right in there and get it. All estimated wait times were accurate, and was pointed in the right direction for every piece I needed after the car was shipped out. He was able to provide a go to for it all. Making this almost as easy as an Amazon purchase. It’s kinda unreal that you can just buy a car from Japan this easily, but these guys made it happen. Thanks again.			
read moreread less
Taylor Greene		2023-04-19
						My son and I worked with Mike N at Japan Car Direct, and had an outstanding experience. Their services are exactly what you'd hope for - they help you find the right vehicle at the right price, and they help you get it on its way to a port near you. Mike's guidance around the timing and paperwork ends was really great. We picked up our Mitsubishi Minicab in Freeport, TX and got it home over the weekend (on schedule). It's a little dirty in this picture, but cleaned up nicely with a bath. Big thanks to Mike and the JCD team for helping us make this happen. We've already recommended JCD to others, and will continue to.			
read moreread less
Peter Rigney		2023-04-19
						A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys . youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid			
read moreread less
Stephen Reid		2021-04-19
						The staff at Japan Car Direct made what I thought would a a difficult process very easy. Matt explained every step thoroughly and his advice on details of cars was spot on.			
read moreread less
nick creece		2020-04-19
						This is my first time importing a vehicles from Japan. Mike has been very helpful and responsive. The process has been trouble free. Will definitely do business with them again. Highly recommended!			
read moreread less
Abner Juco		2023-06-19
						Just drove my Japanese market 1991 Mercedes 300d to work for first time. Picked up from the dock last week and the car started right up. It runs quiet, is clean and was obviously well taken care of. I checked blowby via oil filter cap, and the compression seems very good for this diesel. Scott made the process of sorting through and deciding on this car easy and enjoyable. He helped steer me away from what might have been some poorer choices (check the auction sheets!) and we finally found the right car. If looking for a quality used car, the Japanese domestic market has superior stock to choose from (the Mercedes I got, like many European cars there is even LHD). Scott is the guy to get you in to that market - very easy to talk to and quick in responding to queries.			
read moreread less
Nick r		2017-04-19
						Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle itself. Mathew was unfailingly kind, patient, and helpful through the process. He helped me to understand more about Sambars specifically and Kei trucks in general, as well as everything from bidding through shipping and customs clearance (though they do not provide that service per se). I cannot tell you how many questions he promptly answered about the process and about specific vehicles I considered purchasing. I highly recommend that anyone who wants to import a car from Japan work with Japan Car Direct.			
read moreread less
David Dannenberg		2021-04-19
						Fab team to work with. Have been dealing with them a number of years with no issues .			
read moreread less
JMC Motors		2023-04-19
						Can not recommend these guys enough. I dealt with Matt, who was extremely helpful and patient with all of my stupid questions. The way they have the whole process is so convenient, especially with the live video translations of the auction sheets. I will absolutely be returning to them in the future.			
read moreread less
Seaver Brown		2021-04-19
						Great service. This was my first time importing a car from Japan. Everything was well explained and the whole process went very smooth. Would highly recommend!! Thank you Yoshi!			
read moreread less
John Power		2023-04-19
						Wonderful experience! We imported a Suzuki carry, our first time importing anything. Mike was extremely helpful and knowledgeable. Very happy with their service and our new vehicle.			
read moreread less
Ansel Spencer		2023-04-19
						I reached out to JCD to for my first Japanese auction experience. Matthew was my POC for my entire experience and he was always available to answer any questions I may have had and provide guidance when necessary. He made the experience a painless process and I would highly recommend them to anyone.			
read moreread less
Miguel Marrero		2020-04-19
						In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with. Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car. Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched!			
read moreread less
Sebastian Kurpiel		2022-04-19
						I worked with JapanCarDirect to import a 4WD van. It took three months, lots of legwork, a good auction score, and plenty of fees to pay, but I now have a fully legal and awesome van that is in great shape minus a few issues that are to be expected of a 25-year old van. It's super fun to drive, super unique, and I feel like I'm part of the community. I can pass VW vans and chuckle as they look at me driving RHD several inches above their vehicle. However, as my favorite youtuber subject matter expert on these kinds of vans, you have to be somewhat of an auto enthusiast to really enjoy these cars. You can find gold among the lower value vehicles. There's an element of risk buying from auction, but I got all vehicles I was really interested in inspected to give me more confidence completing the contraction, granting that I've never owned two vehicles before. Plus, I knew exactly what I wanted, so I was able to bid with confidence. Having two cars as driving options is super handy!			
read moreread less
Steve Seattle		2022-04-19
						I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers!			
read moreread less
matthew martin		2023-04-19
						These guys are very reliable and easy to work with. Everything is transparent and convenient. They are our eyes and ears in japan))			
read moreread less
Ruslana Kashchuk		2023-04-19
						These guys really seem to know what they are doing, Honest and efficient.			
read moreread less
Joel Nania		2020-04-19
						I was introduced to Japan Car Direct (JCD) through a friend that imported his own Kei truck. Prior to me reaching out to JCD, I researched many other online buyers of JDM cars for many years and came away very disappointed for various reasons: their buyer's fee or fees were ridiculously high; the price of their cars were ridiculously high; they seemed ambivalent about my needs; their English was not strong; the selection of their cars were very limited and/or their stock was full of cars that had been there for months, if not years. Most importantly, I had no confidence they were acting on my behalf. JCD was completely different. Since July of 2016, I have purchased 8 vehicles from JCD. They guided me and advised me as to which cars were solid, roadworthy, and mechanically sound. There were cars that I really really wanted and they advised me numerous times to pass on them because of their condition and I know they were right. I have purchased cars that I was able to re-sell with confidence and were in amazing shape. Most exceeded my expectations. They care and they are by my side at every step of the process. Raphael Sanchez Your review will be posted publicly on the web. Learn more			
read moreread less
Raphael Sanchez		2017-04-19
						Fantastic experience bidding and buying a 1994 Honda Acty Van.  Mason van Dyk was an excellent ally through the entire process.  I was very nervous conducting business with a company in another country but they made the entire process painless.  I highly recommend paying for the inspection before you bid and be sure to take a look at the time change so you can get the report in time before the auction starts.    Thank you for being honest and fair in your dealings with me.			
read moreread less
Joel Mason		2024-03-09
						Un grand merci à Mathew pour son professionnalisme. J’ai importé une voiture avec cette entreprise qui a su répondre à toutes mes questions. C’était mon premier import et tout s’est bien passé grâce à l’aide de Mathew. Vous pouvez y aller les yeux fermés. Et si des fois vous doutez lisez les différents commentaires et mêmes certains forums oú vous ne trouverez que des commentaires positifs. À bientôt pour un futur achat.			
read moreread less
vollette alexis		2022-04-19
						Great experience working with Japan Car Direct. Very helpful, great communication and very patient with a first time mini truck buyer and importer.			
read moreread less
Sven MacAller		2021-04-19
						Great team, great service! Mike, Matt and the entire team were super knowledgeable and patient about explaining the process of bidding for a JDM vehicle at auction and shipping the vehicle overseas. Always quick to respond and professional. They made sure I found the exact car I was looking for. I would definitely recommend!			
read moreread less
A ukognes		2023-11-19
						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
read moreread less
chris casali		2020-04-19
						Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle.			
read moreread less
Eric Amon		2021-04-19
						It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys.			
read moreread less
Bobby Capa		2023-04-19
						Mathew and the team are amazing. Bought my first Porsche in Japan and they have helped me all the way through. They are competent and honest people, will definitely be doing more business with them. Thanks guys!			
read moreread less
Dami Eugi		2019-04-19
						Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more!			
read moreread less
Jack Ellis		2021-04-19
						Excellent experience with Japan Car Direct. Worked with Yoshiro over the span of several months and could not have been easier. Always responsive, professional, and communicative. Removed all the guesswork out of the process and got me a good price at auction. Highly recommended!			
read moreread less
Casey Schaeffer		2023-12-19
						After seeing quite a few Kei Trucks on the road, I was intrigued. Seeing the local retail prices gave me sticker shock, so I immediately thought there has to be a better way. Sure enough, that way is Japan Car Direct. Yoshi and team are knowledgeable, professional and responsive. They do what they say they are going to do before, during and after the transaction, they are in it for the long haul. The result of reviewing the auction listings and acquiring/importing yourself (with help from JCD) is substantial savings and the satisfaction of paying a fair price. It's also fun if you enjoy searching for and identifying great automotive values. Would not hesitate to recommend their services to others and I will be back for more vehicles in the near future.			
read moreread less
Chris Okano		2023-04-19
						I had a great experience with Japan Car Direct. Matt helped answer all my questions and guide me thru the process successfully. Buying a car sight unseen can be stressful - especially when that car is in another country, but they made it a comfortable, easy experience. 10/10 would import another vehicle with them in the future.			
read moreread less
Jake Metz		2022-04-19
						Big thank you Mike and team, It was much more easier than expected.			
read moreread less
Petr Snitil		2023-04-19
						JCD was a great partner and provided prompt and accurate guidance during the process of importing my car. I highly recommend working with them.			
read moreread less
Chris Schlee		2020-04-19
						Imagine you want to buy a car from Japan. You aren't there, you have no contacts there, you don't know the system. What can you do? I know the answer to this one! Do business with Japan Car Direct. I was that newbie, I had so many question - so many concerns. Mike Nguyen was kind enough to respond to everyone of them with patience and kindness. I can only imagine that almost every one of his multiple clients are doing the same thing - maybe at the same time! If that is so, I never got the feeling that I was a pest (I probably was). The result for me was a pleasant surprise. Probably due to my location, the car came faster than I imagined. My whole process (winning bid to delivery) took a month and ten days. So the moral is let these pros take care of you - because they will. The happy ending is that you will get the car of your dreams and these guys will have your back the whole time!			
read moreread less
Craig Lewis		2023-07-19
						Mathew was great to work with and made what could be a scary daunting experience very easy. I am super happy with my car and am sure I will be importing with them again!			
read moreread less
Kayla D'Ambrosi		2019-04-19
						My relationship with Japan car direct has been smooth and fast growing. We have helped our customers, friends and colleagues get their dream cars particularly here in Kenya. The latest Premio car that we have shipped in Kenya is one of the cars that everyone admires to have due to its immaculate features. Japan car direct has been and will remain the trusted and cheaper option to realize your dream car. Please get in touch with us at japan car direct. hurry while stocks last, we deliver at your convenient and value for your hard earned money/savings.			
read moreread less
Omondi George Otieno		2017-04-19
						Mike and the team helped me import a classic Range Rover p38 for a restoration project. I couldn’t be happier with the personalised service and secure atmosphere. Andrew			
read moreread less
Andrew Cantwell		2023-12-19
						I recommend them to you! They are a serious company and very helpful. Thank you very much Mathew !			
read moreread less
romrock22 Setsidis		2023-12-19
						A few months ago I set out on my goal of importing a vehicle from Japan through an auction. After tons and TONs of research and countless emails, I decided to use Japan Car Direct as my exporter in Japan. From the beginning of my interactions with JCD, I was thoroughly impressed. My contact, Yoshi, was amazing...definitely a huge asset to the JCD team. He answered all of my questions promptly, translated dozens of auction sheets for me, and advised me of what to watch out for when looking for a vehicle. He was beyond helpful! I picked up my Kei truck at the port in Newport News a few weeks ago and couldn't be more pleased. Since then, the truck has made it to its final home in Charlottesville, VA on my farm. Yoshi and the other guys at JCD are now my go to team for more of these soon. Thanks again JCD and keep doing what you guys do! You all are the real deal. EDIT: One year later and I've just bought my 8th vehicle from the gang at JCD. There really is no one else you should go to. These guys are hands down, the best in the biz.			
read moreread less
Nick Webb		2021-04-19
						Awesome work from Mat. Couldn’t have been more helpful if I asked and was really clear with everything involved. Pice estimates for the shipping were very accurate. 10/10 will definitely recommend and maybe even use again some day.			
read moreread less
Lachlan Hanwright		2023-04-19
						Gracias por tu apoyo , excelente empresa recomendado			
read moreread less
AUTOTECHNIK TENERIFE		2023-04-19
						FIRST TIME BUYER Update first car got here and process was painless, yoshi put me in touch with local importer to make sure all paper work was in order and I would have no issues at pick up, Wich I did not…can not say enough good thing about yoshi and the group at Japan car direct…Also I paid a little extra and had a bunch of service done in Japan where the parts and labor was way cheaper then here in the states…car runs great and I am super satisfied First post: So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars.			
read moreread less
Alpesh Patel		2023-04-19
						I have never dealt with a better company. These guys are outstanding and really know the business of exporting vehicles. I imported a car to Ireland and it was a joyous experience with JCD. Mike was so patient and responsive to every query and did a super job. Despite me changing my mind a few times and requesting many translations, he never complained. Mathew fought my corner right at the end of the process to make sure everything was right and his knowledge of the Irish system was really impressive given the geographical distances. If anyone in Ireland is looking to import a vehicle from Japan I highly recommend Japan Car Direct.			
read moreread less
Jonathan Levy		2023-09-19
						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
read moreread less
misti pyper		2023-04-19
						My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again!			
read moreread less
William Gundy		2021-04-19
						I fell down the rabbit hole of Kei trucks... I really wanted one but had never imported a car before. Mike and the rest of the team at Japan Car Direct were the perfect choice for this beginner's journey! As you begin your process Mike will be there to answer any questions and provide any translations of auction cars that interest you. He explained the overall process and was patient and courteous. He even recommended a U.S. broker that helped me complete all the necessary paperwork for title and registration of the vehicle in the U.S. I had an overall great experience and highly recommend this company for any Japanese car import needs. Kei is the way!			
read moreread less
Ian Lugo		2023-11-19
						I purchased a JDM 2008 Toyota Prius through Japan Car Direct last year. The export agent, Mason, was easy to work with and made the process predictable and straight forward, so there were no surprises or hidden costs with the car itself and with logistics. The logistics supplier that Mason referred to in Vancouver to import the car into Canada was also very helpful and made the process stress free. Mason went above and beyond just facilitating the transaction and sourced new tires, rims, and accessories for the car that the car needed or that didn't come with the car. This was a big help as these parts and accessories for a 2008 Prius were either unavailable in Canada or would have cost an arm and a leg to purchase through a dealership. I was amazed at how good condition the car was in when it arrived. I picked it up in Vancouver and, right off the boat, drove it over 4000km straight to Ontario to get it home without any mechanical issues along the way.			
read moreread less
kris clipsham		2024-03-19
						I recently found JCD through an article online about importing vehicles into the US. I sent them an email and Yoshiro was quick to get back. He too was from California which was helpful when it came to registering the vehicle, recommending diesel vehicles. When it came to finding a vehicle, I essentially send Yoshiro the link's to vehicles that I want translated. But he takes it a step further often using his own personal intuition to let me know if we should pass or bid on a vehicle. To be honest I was a little skeptical at first. Buying and shipping a vehicle from another country is a scary project. About two months later we were about to find a 1996 Townace in good condition at a great price...Yoshiro can tell you how difficult I was in finding it. 100% recommend Yoshiro and the guys at Japan Car Direct and am already looking for my 2nd import!			
read moreread less
Kirk Carlson		2022-04-19
						Great guys to do business with! Have been doing business with them for 8 months now and it has been fantastic!			
read moreread less
Sam Thomas		2018-04-19
						My experience dealing with Japan Car Direct was excellent. I've bought several cars from Japan through different brokers and Scott Bower at JCD provided the best buying process by far. Always patient and helpful with questions, I've recommended Scott and Japan Car Direct to several people interested in buying a unique vehicle through the Japan auctions.			
read moreread less
Craig S		2017-04-19
						Excellent service throughout the whole buying process! Scott always takes the time to answer any question. When you're buying abroad (on the other side of the world), you'll need someone very reliable who'll act in your best interest. Scott Bower at JCD is that guy. A few weeks ago, I even flew over to meet Scott. Great experience, highly recommended indeed!			
read moreread less
Koen 76		2017-04-19
						Importing through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding process and arranging shipping is top notch. More importantly their knowledge of the Japanese car market and auction process was extremely helpful as a first time importer. I have my van now, and it’s been great. You get a dedicated agent, and my agent Mason has been incredibly helpful and knowledgeable. I had a million questions, and he had a million helpful answers. I can’t recommend them enough!			
read moreread less
Peter Hagemeyer		2023-04-19
						I am writing this after being able to see my car for the first time today thanks to the guys at JCD, specifically Mike. I am still amazed at how easy and smooth the process has been start to finish. This was my first time importing a car and Mike was excellent in answering all my questions when it came to all the steps of how things work and the timeline in which it takes to receive the car. Mike was super quick to respond with translations of the car and in the end no detail was missed, the car arrived exactly how I expected it to. Overall could not be happier with my experience, big thank you Mike and I look forward to using JCD again some time in the near future.			
read moreread less
vin wish		2023-08-19
						Great experience getting a Kei Truck from Japan to the UK. Mike was excellent and helped throughout the process.			
read moreread less
Alex Padmore		2023-07-19
						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
read moreread less
Travis M		2023-04-19
						Ever since my first trip to Japan in 2016, I have wanted a kei vehicle. I was finally in a position to get one this year, but I didn't know where to start. After doing a lot of research and talking to a few folks who had done it before, I decided to use Japan Car Direct. The primary reason I chose JCD was that I kept hearing them described as "helpful" and "trustworthy". I think these two qualities are important, but particularly for a first time importer like myself. After all, I was going to be sending thousands of dollars halfway across the world for a vehicle I'd never seen, so I wanted someone I could trust and who would help me through the process. Yoshiro absolutely delivered on both counts for Japan Car Direct. From the first e-mail he was very responsive, took time to answer all my questions, and helped guide me to the right truck. The JCD team is great and I can't recommend them enough. I'm sure I will be doing business with them again when I'm ready for my next Japanese car! As for the vehicle, I snagged a very clean 1994 Acty SDX that showed up in even better condition than I expected. I just picked it up from the port the other day, I'll update with photos once I get it cleaned up!			
read moreread less
Mark Gates		2023-11-19
						JCD was great! Mason was extremely helpful and knowledgable throughout the entire process. Will be using their services again and highly recommend.			
read moreread less
Erik		2023-12-19
						I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others.			
read moreread less
Steve Cox		2023-04-19
						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
read moreread less
Benjamin Leffers		2023-04-19
						This is my first time importing a vehicle from Japan. Yoshi has been very helpful and responsive. The process has been explained clearly on their website and Yoshi guided me in all the steps. Very Happy doing it with them.			
read moreread less
sandesh m.s		2023-09-19
						We have bought many cars from Japan through Mathew and JCD. Always been honest, upfront and fair. Will always recommend highly!			
read moreread less
Christopher Ashby		2023-04-19
						This is a company with which I have been doing business for 4 years. Very reliable partners with whom it is easy and convenient for me to work. Highly recommend.			
read moreread less
Sergey Kashchuk		2023-04-19
						Bought a Suzuki Cappuccino from auction through Mason at JCD. He was incredibly patient and helpful as I looked at dozens of cars, had several inspected, and finally the right one popped up. I just picked it up from port this week. JCD was always willing to answer all the questions I had as a first time importer.			
read moreread less
Sean Davis		2023-04-19