Lexus IS300h (19 March 2024)

Sold and Exported

Japan Car Direct provides friendly, honest, efficient service.

Get the motor vehicles you want today at a price you can afford!

Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
						Super happy with the car it’s in great condition. thanks for the help Mason and JCD			
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Sammy Stevo		2024-02-19
						What can I say? The service was friendly and good, and I got my car, which ended up being in a better condition than expected. Sure, there were couple of unforeseen snags that no-one had anticipated, but overall, it was an extremely positive experience. Hommat meni hyvin, auto tuli Suomeen eikä noiden pyytämä hintakaan ollut mikään mahdottoman paha.			
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MT		2019-04-19
						I worked with Mathew on getting my first Japanese car. The process and communication was great that I decided to buy 2 cars in the same week. For me the back and forth communication was the reason why I decided to go with japancardirect. Being able to see the auction cars that are coming out and getting a detailed translation of the auction sheet is awesome 👌 At first I was a little hesitant sending money for a car over seas that i havent actyally seen in person.But now i feel very confident on buying something more expensive because I know what I'm getting when it arrives.			
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Juan Hernandez		2023-04-19
						5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!			
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Ross C		2020-04-19
						I worked with Yoshiro to find and import my vehicle. The experience was fun and Japan Car Direct was helpful and professional from the day I started until the vehicle was landed. With a little effort at my end the provincial safety inspection has been passed and my car is registered and on the road. Too much fun!			
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kelly scott		2023-04-19
						I first stumbled upon Japan Car Direct LLC through their Facebook page and on their website. I plan on writing a full review once my car arrives, but at the current moment I wish I could give them more than a 5/5. First, their website is extremely professional and has all of the information that you could ask for. The coolest part about the entire process is getting access to the auction house by registering with them. You can then see (and get translations) for the cars of your choice! Mathew and Scott providing AMAZING customer service. This being my first time, they answered more than 50 e-mails of my questions, and were always very professional. They did not pressure me to purchase a car either, rather, I gave them my specifications and they worked with me to find the vehicle of my choice. I believe their service charge is more than fair considering they do the bulk of the work for you. No matter what time of day, it seemed like Mat and Scott were there to help! In addition to cars, they can help you find parts, which I will need some for my car! While we did run into some minor issues (like my delaying of payment since they are international, and some [dealer - not Japan Car Direct] translation issues with the dealer we bought the car from), Mat and Scott quickly worked to resolve them. Overall, they are great guys, and I will purchase again from them again. If only they could invent a hoverboard to make the car arrive faster :)			
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forzaboy21		2017-04-19
						My Importing experience with Japan Car Direct was unbelievably smooth. What I feared would be a complex process became far simpler than ever imagined. From the very beginning I worked with Mathew, who provided excellent communication. I always felt informed on all costs and the vehicle’s condition. My van has arrived in the US and I couldn’t be happier. Thank you for all the help! I hope to work with JCD again soon.			
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Alec Anglum		2020-04-19
						I haven't won any bids yet but JCD has been amazing to work with so far and I am confident that I have the best team helping with my JDM purchase!			
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Kevin Smart		2024-03-12
						I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles !			
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Vince Jabbal		2021-04-19
						I recommend them to you! They are a serious company and very helpful. Thank you very much Mathew !			
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romrock22 Setsidis		2023-12-19
						Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so.			
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J P		2023-04-19
						The process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would definitely recommend them!			
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Ryan Elway		2023-04-19
						This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas			
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Poutler		2020-04-19
						Based in Europe and the first time importing a car from Japan. Did my research and decided on Japan Car Direct as an agent due to their operations setup and the amount of pre-information available on their website and other resources. I knew the car I wanted and contacted them via email. I was contacted by Mike and he agreed to a call and took his time to explain all the answers to all my questions. He was extremely patient as I was changing my mind often and has loads of questions yet he did not stop keeping up the amazing customer service. I finally got a car and shipped safely with no surprises along the way. As a bonus the car was 100% as described and very happy.			
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Hawk Tsar		2023-04-19
						Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team			
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David		2019-04-19
						Ever since my first trip to Japan in 2016, I have wanted a kei vehicle. I was finally in a position to get one this year, but I didn't know where to start. After doing a lot of research and talking to a few folks who had done it before, I decided to use Japan Car Direct. The primary reason I chose JCD was that I kept hearing them described as "helpful" and "trustworthy". I think these two qualities are important, but particularly for a first time importer like myself. After all, I was going to be sending thousands of dollars halfway across the world for a vehicle I'd never seen, so I wanted someone I could trust and who would help me through the process. Yoshiro absolutely delivered on both counts for Japan Car Direct. From the first e-mail he was very responsive, took time to answer all my questions, and helped guide me to the right truck. The JCD team is great and I can't recommend them enough. I'm sure I will be doing business with them again when I'm ready for my next Japanese car! As for the vehicle, I snagged a very clean 1994 Acty SDX that showed up in even better condition than I expected. I just picked it up from the port the other day, I'll update with photos once I get it cleaned up!			
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Mark Gates		2023-11-19
						These guys are very reliable and easy to work with. Everything is transparent and convenient. They are our eyes and ears in japan))			
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Ruslana Kashchuk		2023-04-19
						I have never dealt with a better company. These guys are outstanding and really know the business of exporting vehicles. I imported a car to Ireland and it was a joyous experience with JCD. Mike was so patient and responsive to every query and did a super job. Despite me changing my mind a few times and requesting many translations, he never complained. Mathew fought my corner right at the end of the process to make sure everything was right and his knowledge of the Irish system was really impressive given the geographical distances. If anyone in Ireland is looking to import a vehicle from Japan I highly recommend Japan Car Direct.			
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Jonathan Levy		2023-09-19
						Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle.			
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Eric Amon		2021-04-19
						Mathew was great to work with and made the process smooth through explanations and doing lots of research. If you are looking at buying a mini-truck I highly recommend these guys. They know the product well, know the auctions system in Japan, and are a good representative of you as the buyer in the process, AND, throughout the whole process, stay in touch, work very hard finding just the right truck, and answer every question you or could ever come up with. Very trustworthy service.			
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Kevin Van De Wege		2019-04-19
						Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.			
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Mobile Lube		2023-10-19
						Before this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these guys a shot and bought a JDM Tesla into the country in the midst of the oil price hikes. The process is painless end to end and I was well looked after by Mike. Definitely recommend Japan Car Direct for the auction and shipping service.			
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Edward Yuan		2023-04-19
						It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese.			
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Sherry Tsai		2023-04-19
						Japan Car Direct review TLDR: These guys are great to work with and 100% trustworthy. If you are going to import a vehicle, you aren’t going to find better people to manage the process. Importing a car is a gearhead rite of passage into the upper echelon of status and street cred. Spoken of in hushed tones in closely gathered circles almost always in terms of “someday.” It always seemed like dating a move star to me; I knew it was technically a thing. But the in-roads to achieve it were shrouded in darkness and mystery. Besides, even if you managed to sneak into the smoky back room where the action happened, what then? What you need is a Obi-Wan. A wise guide with the patina of years and experience under their belt - funky robe and weird smells optional. Enter Japan Car Direct. I was admittedly nervous. I had spent days reading reviews and references. I contacted several companies in speed-dating fashion hoping to find someone to put my nervous mind at ease. With what I am sure was an annoying number of emails, it seemed clear to me Japan Car Direct was the smartest route. Their reputation seemed solid and they handled my naive, kid-with-an-inhaler-and-too-much-emotional-investment-in-an-obscure-SiFi-storyline obsessive questions with grace and patience. They walked me through the process. Broke down the completely reasonable charges into terms even I could manage, and took the time to expediently respond to my flurry of electronic “But, what about”s. When things got serious, they treated me like more of a friend they were doing a solid than a client. I would message them daily about cars I found on the auction listing I thought would scratch my strange itch. They always responded quickly with honest opinions and information. I had sent my deposit. They had my money. It would have been in their financial interest to get me out of the virtual door with the first car I was panting about and move on to the next client. But, they didn’t do that at all. They actually talked me out of 4-5 vehicles before we found one that fit the bill and they felt was a good option. Then, for less than I’ve spent on a single Starbucks run, then had someone go and put hands on the vehicle. Check it out, start it, fiddle with things and make sure it was a good bet. I received a optimistic, but reserved assessment. Which I jumped on like a high schooler on a prom date. I wired money. I screwed it up (research what is actual takes to send significant amounts of money overseas before you try, btw. It isn’t hard, but I really wish I thought of that part before. It was a bit of a mad dash because I was a newbie and totally clueless.) They were very understanding about the whole thing. They made arrangements, got the car to and on the boat. Managed strange and exotic paperwork that I had no clue existed. It all felt very Bourgeois. Like I had people in other countries managing my affairs. The vehicle magically arrived and it was so much better than I expected. Their standards exceeded mine. Honestly, after purchasing and having a vehicle imported with Japan Car Direct, I wouldn’t hesitate to do it again. It is much easier than I expected and less expensive than I assumed. They are fantastic to work with and the entire experience was great.			
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Tyler Winslow		2021-04-19
						After an initial inquiry several years ago, I still wanted to get a Japanese Delica or Hiace. Matthew was immediately in contact and helped with all the details. His videos were perfect for my search. Matthew was able to answer all of my questions and my wife and I were able to make decisions based on the great information he provided. I would recommend Japan Car Direct to anyone interested in getting the right car at the best price.			
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Zach Matheson		2020-04-19
						Ordered an Acty Van with these guys. five star service all the way. everything went perfect!!!. I was so afraid to import a car myself. JCD made it seamless. I would import wit them and only them again and again. Thanks guys!!			
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Scott Irby-Ranniar		2021-04-19
						Fantastic experience bidding and buying a 1994 Honda Acty Van.  Mason van Dyk was an excellent ally through the entire process.  I was very nervous conducting business with a company in another country but they made the entire process painless.  I highly recommend paying for the inspection before you bid and be sure to take a look at the time change so you can get the report in time before the auction starts.    Thank you for being honest and fair in your dealings with me.			
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Joel Mason		2024-03-09
						This is my first time importing a vehicles from Japan. Mike has been very helpful and responsive. The process has been trouble free. Will definitely do business with them again. Highly recommended!			
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Abner Juco		2023-06-19
						Mathew was super helpful if helping me get more info and bid on cars I was interested in.			
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Matt Sparkman		2021-04-19
						Excellent service from the guys at JCD! Mason is very helpful and patient explaining all aspects of making a purchase at an auction and taking us through the whole process. The car is exactly as described - happy days!			
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Peempeck		2023-04-19
						I used Japan Car Direct to import my R34 Nissan Skyline, I found Scott and his team extremly helpful though out the entire process from the get go... I had always wanted to own an R34 GTR it had been a dream car for me to own ever since I at school. I had always toyed with the idea of Importing a vehicle myself but was always dubious about the process... many companies didn't really want to help or we plain how the process works which wasn't very comforting... until i made contact with Scott @ JCD... He was happy to answer all my questions and querys with swift honest answers.. . And made the whole process extremly hassle free and no put my mind at rest of any worries I had. I can not recommend Scott and his team enough.. they helped me source, purchase and ship my dream car to the UK and I was extremly please with the car I purchased it was far better than I could have expected and was 'as described' I would 100% used JCD again and have already passed my information on to a number of people with regards to the whole process.. so once again Thank you Scott and the JCD I expect to be using your good selves aging in the future =)			
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Dan Knight		2017-04-19
						The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!			
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C Moore		2020-04-19
						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
						I am extremely happy with my vehicle and the service I received from JCD! Highly recommend if you need a real truck.			
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Matthew Blair		2023-05-19
						Had a great experience with Mason! Thanks again.			
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Frey		2023-10-19
						Excellent experience with Japan Car Direct. Worked with Yoshiro over the span of several months and could not have been easier. Always responsive, professional, and communicative. Removed all the guesswork out of the process and got me a good price at auction. Highly recommended!			
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Casey Schaeffer		2023-12-19
						Amazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import from Japan to Canada - Thank you both for assisting me through the import process, I couldn't have done it without you. I've been driving my new vehicle for the past month and I'm absolutely thrilled! I recommend Japan Car Direct to everyone that asks me about my vehicle - and I will definitely import with them again in the future.			
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Shaheen Al-Asadi		2023-04-19
						First time importing and these guys were awesome! Smooth from start to finish. A little too smooth… might need to look for another car!			
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Matt May		2023-11-19
						Bought 1 car so far from Japan car Direct and everything went very smoothly. Yoshiro very helpful and extremely fast to respond			
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Christiaan Burger		2022-04-19
						So pleased with our companies new Japanese mini-truck import. Japan Car Direct made it all too easy. We made a few first-timer mistakes on the paperwork but the next import will be even smoother. Looking forward to the next experience.			
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MARKNADEN Studio		2022-04-19
						Although I didn’t buy a vehicle from Japan Car Direct, Matthew was very helpful and full of great information about the process, how things work and the vehicles I was inquiring about.			
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Southern Indiana Farmer		2020-04-19
						My truck had been stolen and Matt was helping me bid on mini-trucks to replace it. Of course once we started bidding the truck was recovered, but Matt was upfront and very helpful both getting into and out of our auction based relationship. I would not hesitate to work with JCD again!			
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William Gundy		2021-04-19
						In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with. Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car. Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched!			
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Sebastian Kurpiel		2022-04-19
						I reached out to JCD to for my first Japanese auction experience. Matthew was my POC for my entire experience and he was always available to answer any questions I may have had and provide guidance when necessary. He made the experience a painless process and I would highly recommend them to anyone.			
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Miguel Marrero		2020-04-19
						この上なく素晴らしいです！！ カナダで車を探していた時にこの会社をネットで見つけました。正直、大変なんだろうな〜と思っていましたが 手続き本当に最低限で、楽々の輸入でした。 しかもカナダで中古車を買うより圧倒的に安く、綺麗で、走行距離も少ないです。 やりとりから何から全て楽しく、貴重な体験をさせていたただきました。 カナダでこの車と沢山走ります！ そしてまた次回、、よろしくお願いします！			
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Saki Ikeda		2023-09-19
						Great service with Mason, definitely recommend! Two cars in so far and looking for plenty more!			
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Kleon Kollins		2023-04-19
						Dealing with Japan Car Direct was overall a very good experience. Their service was personable and efficient. Yoshira was patient with my many requests for information and translations. The vehicle purchased was as described in most respects. My only disappointment was that the auction inspector missed reporting an oil leak. Otherwise my rating would be 5 star. I would definitely consider using their services again.			
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Don Federspiel		2020-04-19
						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
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James Heather		2023-04-19
						oki			
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witold k		2017-04-19
						Like Drew, I too can be a difficult customer, as well as a skeptic, but I must say that Matt was truly fantastic and patient with me. He found a Honda Kei truck that is perfect for what we needed for our business. Matt guided me through the import process, answered all my stupid questions, and also put me in touch with other professionals to help guide me through customs. I’m going to recommend someone else from JCD to assist customers in buying a vehicle, because I am selfish and want more of Matt’s time to help me with my next vehicle I plan to purchase through JCD. Yes, they’re that good. Thanks for the great experience!			
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David Angsten		2022-04-19
						Mike has been great with assisting my first purchase overseas. They will guide you through the entire process. If you're looking to import on your own this is the place to do it.			
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TIMBER WOLF		2023-06-19
						The team at JCD made buying a car from another country easier than I could have imagined. I worked with Yoshiro and he always replied extremely fast when I sent links to cars I was interested in bidding on and even offered advice on how to more effectively judge the condition of a vehicle to pick out exactly what I was looking for. Would recommend to anyone looking to import their first car, or even their tenth.			
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Seth Garrett		2023-12-19
						I purchased three vehicles from auction with Matt, he made it extremely easy and was available whenever I needed him throughout the entire importing process. This is not the last time I will be dealing with them. I plan to order more vehicles in the near future! If your looking for a trustworthy company to order vehicles through I highly recommend JCD!			
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dylan christner		2021-04-19
						My relationship with Japan car direct has been smooth and fast growing. We have helped our customers, friends and colleagues get their dream cars particularly here in Kenya. The latest Premio car that we have shipped in Kenya is one of the cars that everyone admires to have due to its immaculate features. Japan car direct has been and will remain the trusted and cheaper option to realize your dream car. Please get in touch with us at japan car direct. hurry while stocks last, we deliver at your convenient and value for your hard earned money/savings.			
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Omondi George Otieno		2017-04-19
						The entire Team at Japan Car Direct has been incredible at making purchasing a vehicle from Japan quick and effortless. Matt and Yoshiro are extremely friendly, and have performed above and beyond my expectations from start to finish. No matter how many questions you may have, these guys will know all the right answers! If you’re looking for a vehicle from Japan then look no further than Japan Car Direct. 10/10 ⭐'s			
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Tanner Whale		2020-04-19
						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
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misti pyper		2023-04-19
						Smooth great experience. Imported 2 cars with Mike and haven’t been disappointed. Will definitely buy more in the future! Thanks Mike and JCD			
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Phillip Fast		2023-12-19
						IF YOU ARE OVERLY CAUTIOUS READ THIS I am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into everything and am used to fighting for fairness at auto auctions here in the USA - we own a small dealership. Early into my fist purchase (of many) Matthew earned my trust. He’s a rare breed: a true professional and exceptional at what he does. The world NEEDS more like him in every industry. Matthew is one of our most valued partners now, as we strive to bring JDM to Rochester and the Great Lakes. I’m a tough case, I openly admit, but he worked through my caution and I’m now very happy to purchase through him. Call me if you want, I’ll recommend Matthew to anyone. Drew			
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Drew Carapella		2021-04-19
						I recently found JCD through an article online about importing vehicles into the US. I sent them an email and Yoshiro was quick to get back. He too was from California which was helpful when it came to registering the vehicle, recommending diesel vehicles. When it came to finding a vehicle, I essentially send Yoshiro the link's to vehicles that I want translated. But he takes it a step further often using his own personal intuition to let me know if we should pass or bid on a vehicle. To be honest I was a little skeptical at first. Buying and shipping a vehicle from another country is a scary project. About two months later we were about to find a 1996 Townace in good condition at a great price...Yoshiro can tell you how difficult I was in finding it. 100% recommend Yoshiro and the guys at Japan Car Direct and am already looking for my 2nd import!			
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Kirk Carlson		2022-04-19
						Awesome experience, I can’t wait to purchase the next Japanese gem! Japan Car Direct helped me through the entire process and I couldn’t be happier with my new truck!			
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Nicolos DeLand		2019-04-19
						Excellent service from beginning to end. I registered over the new year holidays and received an automatic out of office response and also still received personal response indicating when auctions resumed. The process takes doing your own due diligence to study the cars you want but the guys at JCD will assist where they can as well.			
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Mike Witting		2020-04-19
						Yoshiro and the JCD guys did an outstanding job helping me to import my Kei Truck. Over the course of the few months it took, and lots and lots of emails, they happily answered all of my dumb questions, and never ceased to be prompt, professional, and extremely helpful. I don't know how I would've done this without them!			
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Mitchell H		2023-10-19
						Mike Nguyen with JCD was great to work with and very patient since this was my first time looking for a RHD import. I would gladly recommend them to anyone that has questions or is looking for a great import.			
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Scott Wallace		2023-04-19
						Matt made importing a few mini trucks for our farm a breeze. Super easy to deal with and transparent with all the details involved in bidding and winning auctions, the import process, and everything in between.			
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Ben and Maggie O'Brien		2021-04-19
						I have imported two vehicles through the folks at Japan Car Direct. Both times have been great experiences. Mathew’s expertise and patience is greatly appreciated. All the export paperwork is thorough and well done making the state side paperwork go without a hitch. I look forward to doing business with them again.			
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Jared Kalinski		2023-04-19
						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
						I personally worked with Mathew from Japan Car Direct and he was awesome! He always responded and answer any questions I had, just keep in mind that you will get your response in the middle of the night due to the time difference. They walk you through every step until you drive your vehicle away. Period....Planning to use them again very soon!			
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Ryan Schaffer		2019-04-19
						Importing through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding process and arranging shipping is top notch. More importantly their knowledge of the Japanese car market and auction process was extremely helpful as a first time importer. I have my van now, and it’s been great. You get a dedicated agent, and my agent Mason has been incredibly helpful and knowledgeable. I had a million questions, and he had a million helpful answers. I can’t recommend them enough!			
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Peter Hagemeyer		2023-04-19
						Love these guys! They are fantastic to work with			
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Iconic Classic Motors		2023-04-19
						I can't praise Japan Car Direct enough especially the work from Mike Nguyen in helping me find and buy the van I finally chose. They make the process very straightforward and Mike was always available with video translations of auction sheets and with advice on the purchase process and pricing. You never feel like you cannot discuss the process and are never pushed into choices you don't want to make. Finally, with the shipping to the UK, Mike helped find transportation that was significantly faster than the expected times given by others.			
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Steve Cox		2023-04-19
						These guys made it so easy to purchase and import my car to NZ. Shout out to Mike and the team and also their shipping partners. The whole process was very straightforward and well-communicated. I think I might be back very soon for another!			
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Luke Betts		2024-04-27
						Wonderful experience! Matt was patient with me, first time buyer, and made the process very smooth for the importation process.			
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David Sheppard		2021-04-19
						Absolutely amazing experience! Taylor went above and beyond to help me import my truck. He even negotiated a deal for me on a car that wasn't on their usual auction sites. Really an unbelievably great experience for $500. If you are considering importing a car, don't do it alone, use these guys!			
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Pittsburgh Good Deeds		2022-04-19
						Car delivered exceeding my expectation.Mason Patiently guide through the process.JCD is Legit and I strongly recommends them.			
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who wong		2023-12-19
						Mike and the team helped me import a classic Range Rover p38 for a restoration project. I couldn’t be happier with the personalised service and secure atmosphere. Andrew			
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Andrew Cantwell		2023-12-19
						Professional, informative, great communication, easy to work with. Could be reccommended to anyone			
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Dima lancov		2023-04-19
						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
						We had been looking for a Toyota AE86 for many years, and in late 2022, decided to take the plunge and purchase from Japan a fabulous red over black example. After scoping out a number of agents/importers based in Japan, we settled on Japan Car Direct, and we're very happy that we did! We quickly found that communications with Matt and the Japan Car Direct team were always prompt, insightful and respectful, giving us a feeling of trust in the company. At our request Matt organised a mechanical and general inspection of the car, which was located a few hours north-east of Tokyo. Whilst the mechanic was looking at the car, we were able to do a video call through Matt so we could see the AE86 for ourselves and ask questions of the selling agent live - all beautifully translated by Matt. This gave us a digital first-hand viewing of the car, and was key to us making our final decision to purchase. The subsequent transaction for the purchase itself was a smooth and stress-free operation as we were guided through the process by Japan Car Direct. The entire process, from first communication, to the inspection, the transaction, the shipping process, and to when the car arrived - was all incredibly smooth and trouble-free. As a result of all this good service, we now have a wonderful JDM Toyota AE86 here in Australia. We’d highly recommend Japan Car Direct to anyone seriously thinking about finding and importing a car from Japan. Thanks Japan Car Direct!			
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Xavi Zucco		2023-04-19
						When starting my path of importing a JDM classic Land Cruiser, I spent weeks doing research before actually committing because I’d never imported anything before. I was fortunate to come across Japan Car Direct, and that’s where I met Mathew. Wow, where do I start with Mathew..... (Just kidding Chicago!) Mathew was fantastic, from spending time on Skype answering all my questions to teaching me everything I needed to know to successfully find the truck of my dreams. Well today in fact I picked up my truck at the port, and it was in even better condition than I could have seen in the pictures and from the reports provided. Guess what, just ordered another one! You are the Master Mathew. Go Hawks!			
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Brian Cannon		2020-04-19
						I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and responsive through the whole process, regardless of how many questions I asked or how scrutinous I was. Thanks a lot, JCD!			
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John W		2021-04-19
						Thanks to Taylor at JCD, purchased 2 cars for the 1st time from Japan to import to the UK. Very informative and helpful. Definitely recommend over other importers, not pushy and trying to get a sale in. Definitely will do this process with them again!			
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Kemal Ozvurulmus		2023-04-19
						JCD was a great partner and provided prompt and accurate guidance during the process of importing my car. I highly recommend working with them.			
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Chris Schlee		2020-04-19
						As a past employee I can't sing enough praises about JCD all the way to the core. Scott the owner and the entire sales team Matt, Yoshi and Taylor plus the admin staff are all a joy to work with and have helped me every single step of my journey with them. No question was too small and no issue too big for them to deal with. Responses were always prompt and provided in great detail, with a great understanding of what I needed to know and at what time in order to avoid information overload. In such a competitive and fast paced environment they demonstrate a great ability to keep calm and provide the best service to clients all day every day Monday to Saturday from 7am! Whilst I am sad to step away from JCD, it has been a great experience and I will definitely be using them for all my Japanese vehicle purchases in future. If you're looking at getting a car from Japan, then there is no need to look any further. Let JCD guide you through the journey and sit back and enjoy the process! Keep up the fantastic work!!! Andrew			
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A G19		2022-04-19
						Bought a Suzuki Cappuccino from auction through Mason at JCD. He was incredibly patient and helpful as I looked at dozens of cars, had several inspected, and finally the right one popped up. I just picked it up from port this week. JCD was always willing to answer all the questions I had as a first time importer.			
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Sean Davis		2023-04-19
						It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys.			
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Bobby Capa		2023-04-19
						The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat.			
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Craig Lancashire		2023-04-19
						I worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the back-and-forth communication was the reason why I decided to go with japancardirect. Being able to see the auction trucks that are coming out and getting a detailed translation of the auction sheet is awesome. At first, I was a little hesitant sending money for a car overseas that I haven't actually seen in person, but Mathew stayed with me even at times when I was less patient. Thanks for all the help you and your team provide.			
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John Penny		2023-04-19
						After deciding to import a vehicle myself from Japan to the US, Japan car direct was one of the first names to come up. Of course this being the first time that I have ever done anything like this I had countless questions about the process and how it all works. Mathew from JCD could not have made this whole process any easier for me, I look forward to doing more business with them when I am ready for my next import car. the entire process was very trustworthy and completely transparent from the very beginning and I would recommend them to anyone 100%!			
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LelandLs6 T		2022-04-19
						Amazing service, super transparent and kept me updated throughout the whole process! Highly recommend working with Mason especially if you're looking to import to Canada. He is very knowledgeable on what the process looks like.			
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Philip Summers		2024-04-26
						I have purchased 6 cars now through Matt at Japan Car Direct. I could not be happier with the communication and support through the entire process. Do not hesitate to reach out to them and begin your purchase with JCD.			
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Steve Anthony		2023-04-19